R.H.D.L Interview Questions and Answers

Q1. When is my interview time?
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Q2. What documents should I prepare to bring with me?
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Q3. What would be good for the company?
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Q4. Will the company be with me forever?
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Q5. Will the company be with me in my ups and downs?
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It was pretty good experience

Q1. Tell me about yourself
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Q2. What was your memorable day
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Q1. Introduction about myself
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Q2. Tell me about your previous company
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I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Q1. Why you are taking less salary
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Q1. Why are you leaving your current job
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Q2. NA
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Q1. Why are you not satisfied by your current job
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Q1. Introduce about my self
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Q2. Salary expectations
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Q3. What is your futures
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Q4. What about the company?
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Q1. What is your future goal
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Q2. What is know your company
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Q1. Voice and non voice processing?
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Q2. Voice and non voice difference?
Ans. 
Voice involves speaking directly with customers, while non-voice involves communicating through written messages or emails.
• Voice involves speaking with customers over the phone or in person

• Non-voice involves communicating through written messages, emails, or chat

• Voice requires good verbal communication skills, while non-voice requires good written communication skills
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Q3. What is the voice and non voice processing and it roles ?
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Voice processing involves handling customer queries through phone calls, while non-voice processing involves handling queries through emails, chat, etc.
• Voice processing involves interacting with customers over the phone

• Non-voice processing involves handling customer queries through emails, chat, social media, etc.

• Roles in voice processing include answering calls, providing assistance, resolving issues verbally

• Roles in ...read more
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Q4. What about your company ?
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Q5. How to d discuss about the customer care ?
Ans. 
Discussing customer care involves addressing customer needs, resolving issues, and providing excellent service.
• Listen actively to customer concerns

• Empathize with the customer's situation

• Offer solutions or alternatives to resolve issues

• Provide clear and concise information

• Follow up to ensure customer satisfaction
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Non voice, voice process to customer care every customer problems can solutions him

Q1. Myself in english with my background
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Q2. Write essay on one topic
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The impact of climate change on biodiversity
• Climate change is causing shifts in habitats and ecosystems

• Loss of biodiversity can lead to negative consequences for ecosystems and human societies

• Conservation efforts are crucial to protect vulnerable species

• Examples: coral bleaching due to rising sea temperatures, deforestation leading to loss of habitat for wildlife
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Q3. I dont get offer letter
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Q1. Myself in english with family background
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Q2. Write essay on one topic
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The impact of social media on mental health
• Social media can contribute to feelings of inadequacy and low self-esteem

• Excessive use of social media can lead to anxiety and depression

• Cyberbullying on social media platforms can have serious mental health consequences

• However, social media can also provide a sense of community and support for those struggling with mental health issues
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Q1. Myself in english with family back ground
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Q2. Talk on one topic for two minutes
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The impact of climate change on marine life
• Climate change is causing ocean temperatures to rise, leading to coral bleaching and habitat destruction

• Acidification of the oceans due to increased carbon dioxide levels is harming marine organisms like shellfish and corals

• Overfishing and pollution are exacerbating the effects of climate change on marine ecosystems

• Examples: Coral reefs in the Great Barrier Reef are experienci...read more
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Myself in english with family background

Testing and behavioral questions

Q1. Automation technical questions
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Q1. Manager round, project and previous organization experience
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Q1. Basic communication test
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Q1. About windows server, adds, dhcp, dns
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Versant test for communication

Q1. . What is not testing methodologies
Ans. 
Not considered testing methodologies are approaches that do not involve systematic testing processes.
• Ad-hoc testing

• Monkey testing

• Gorilla testing

• Fuzz testing
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Q2. When to stop testing
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Testing should be considered complete when all test cases have been executed, all identified defects have been fixed, and the software meets the acceptance criteria.
• Testing should be considered complete when all test cases have been executed.

• All identified defects should be fixed and retested.

• The software should meet the acceptance criteria set by stakeholders.

• Regression testing should be performed to ensure no new def...read more
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Q3. Whats is test plan
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A test plan is a document that outlines the scope, approach, resources, and schedule for testing a software application.
• Defines the objectives and scope of testing

• Describes the test strategy and approach

• Outlines the resources and schedule for testing

• Includes test scenarios, test cases, and test data

• Identifies risks and mitigation strategies

• Provides a basis for tracking progress and reporting

• Example: A test plan for a m...read more
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Q4. What is bug, defect and error
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A bug is a flaw in a software system that causes it to produce incorrect or unexpected results. A defect is a bug found during testing. An error is a mistake made by a developer that leads to a defect.
• Bug: A flaw in a software system that causes incorrect or unexpected results. Example: A button on a website not working as intended.

• Defect: A bug found during testing. Example: A login page not accepting valid credential...read more
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Q5. Tell me about yourself
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I am a detail-oriented manual tester with 5 years of experience in testing web and mobile applications.
• I have a Bachelor's degree in Computer Science.

• I am proficient in manual testing techniques and tools such as Jira and TestRail.

• I have experience in creating test cases, executing test plans, and reporting bugs.

• I have worked on projects in various industries including e-commerce and healthcare.

• I am a team player and h
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