Qatar Airways Interview Questions, Process, and Tips

What are the Functions of store officer?

List and explain the important of store

Q1. Tell me something about your work profile ?
Ans. 
I have worked as a Customer Service Agent for the past 5 years, assisting customers with their inquiries and resolving issues.
• Provided excellent customer service by addressing customer inquiries and concerns

• Resolved customer complaints and issues in a timely and satisfactory manner

• Assisted customers with product information, troubleshooting, and order processing

• Maintained accurate records of customer interactions and t...read more
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Q1. Do you know about Job description ?
Ans. 
Yes, I am familiar with the job description for a Customer Service Agent.
• A Customer Service Agent is responsible for providing assistance and support to customers.

• They handle inquiries, complaints, and requests from customers through various communication channels.

• They strive to ensure customer satisfaction by resolving issues and providing accurate information.

• Customer Service Agents may also be responsible for proces...read more
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Q1. Why do you choose Qatar airways?
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Q1. Go through your resumes?
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Q2. What do you know about airport operation and operation control?
Ans. 
Airport operation involves managing various aspects of an airport such as ground handling, security, passenger services, and air traffic control.
• Airport operation includes managing terminal facilities, runways, taxiways, and aprons.

• Operation control involves coordinating flight schedules, managing gate assignments, and ensuring efficient aircraft turnaround times.

• Airport operations also encompass safety and security me...read more
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Q1. Do you know anything about resources allocation.
Ans. 
Resource allocation involves distributing resources in an efficient and effective manner to achieve organizational goals.
• Resource allocation is the process of distributing resources such as time, money, and manpower to different tasks or projects.

• It involves prioritizing and deciding how to best utilize available resources to meet objectives.

• Examples include allocating budget to different departments, assigning tasks t...read more
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Q2. How many staff needed to clean one B777 aircraft?
Ans. 
Typically, it takes around 10-15 staff members to clean one B777 aircraft.
• The number of staff needed can vary based on the size of the cleaning crew and the specific cleaning tasks required.

• Cleaning a B777 aircraft involves tasks such as vacuuming, wiping down surfaces, cleaning lavatories, and restocking supplies.

• Some airlines may have specific cleaning protocols that require a larger or smaller cleaning crew.

• On avera...read more
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Q3. Whats your KPI in last organisation?
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