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Q Connect Corp Customer Care Executive Interview Questions and Answers

Updated 19 Sep 2024

Q Connect Corp Customer Care Executive Interview Experiences

3 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About college days
Round 2 - One-on-one 

(1 Question)

  • Q1. College days or about any topic
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself ?
  • Q2. They ask to introduce yourself in Hindi and English

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about your self
  • Q2. Speak on a topic for 2 minutes and English proficiency skills were tested.
Round 2 - HR 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you are good at communication skills , have English proficiency .

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Work experience.
  • Q3. What do you see yourself in next 5 years?
  • Q4. Weakness and strength
Round 2 - HR 

(2 Questions)

  • Q1. In next 5 years.
  • Q2. What are yours goals? Weakness and strength. Know about company.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Assignment 

Short-answer questions, story-based questions, and aptitude tests:

Round 2 - Coding Test 

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. INTRODUCE YOURSELF
  • Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS
Round 2 - Aptitude Test 

MATHS, REASONING , PERSONALITY TEST

Round 3 - HR 

(1 Question)

  • Q1. ABOUT THE COMPANY
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

  • Answered by AI
  • Q2. Are u comfortable with this job role
  • Ans. 

    Yes, I am comfortable with this job role as I have previous experience in customer care and enjoy helping customers.

    • I have previous experience in customer care roles

    • I enjoy helping customers and resolving their issues

    • I am comfortable with handling customer inquiries and complaints

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is a web browser ?
  • Ans. 

    A web browser is a software application used to access information on the World Wide Web.

    • Allows users to view websites and web pages

    • Interprets HTML, CSS, and JavaScript to display content

    • Common examples include Google Chrome, Mozilla Firefox, and Safari

  • Answered by AI
  • Q2. What is a html?
  • Ans. 

    HTML stands for Hypertext Markup Language, used for creating and structuring web pages.

    • HTML is the standard markup language for creating web pages

    • It consists of a series of elements that define the structure of a webpage

    • Elements are represented by tags enclosed in angle brackets, like

    • Attributes can be added to tags to provide additional information

    • Example:

      This is a heading

Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to be confident in your words which you are saying to your HR and be clear on it

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

How u get to work to this company & our work performance to get hire posting & good computer skills good communication skills good English knowledge or tamil knowledge

Round 2 - Group Discussion 

About working discussion how to work to more improvement

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. What is the credit
  • Ans. 

    Credit is the ability to borrow money or obtain goods or services before payment, based on the trust that payment will be made in the future.

    • Credit is a financial arrangement where a borrower receives something of value now and agrees to repay the lender at a later date.

    • It allows individuals and businesses to make purchases or investments without having to pay the full amount upfront.

    • Credit can come in various forms su...

  • Answered by AI
  • Q2. How many types of credit card use
  • Ans. 

    There are several types of credit cards available, each with different features and benefits.

    • Types of credit cards include rewards cards, cashback cards, travel cards, secured cards, and business cards.

    • Each type of credit card offers different perks and benefits to suit different needs and preferences.

    • Some examples of popular credit card issuers include Visa, Mastercard, American Express, and Discover.

  • Answered by AI
  • Q3. What is the bank
  • Ans. 

    A bank is a financial institution that accepts deposits from the public and creates credit.

    • Provides various financial services such as loans, mortgages, and investment accounts

    • Facilitates transactions such as deposits, withdrawals, and transfers

    • Issues credit cards and offers online banking services

  • Answered by AI
Round 2 - Case Study 

Candidate. Work and beehive how solved customer s

Q Connect Corp Interview FAQs

How many rounds are there in Q Connect Corp Customer Care Executive interview?
Q Connect Corp interview process usually has 1-2 rounds. The most common rounds in the Q Connect Corp interview process are HR and One-on-one Round.
What are the top questions asked in Q Connect Corp Customer Care Executive interview?

Some of the top questions asked at the Q Connect Corp Customer Care Executive interview -

  1. Speak on a topic for 2 minutes and English proficiency skills were test...read more
  2. About college d...read more

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Q Connect Corp Customer Care Executive Salary
based on 9 salaries
₹1.1 L/yr - ₹2 L/yr
23% less than the average Customer Care Executive Salary in India
View more details

Q Connect Corp Customer Care Executive Reviews and Ratings

based on 7 reviews

4.2/5

Rating in categories

3.8

Skill development

3.4

Work-life balance

3.4

Salary

2.7

Job security

3.6

Company culture

2.8

Promotions

2.8

Work satisfaction

Explore 7 Reviews and Ratings
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