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Poonawalla Fincorp
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I appeared for an interview before Mar 2024, where I was asked the following questions.
In my last company, I followed a structured process for collections, ensuring efficiency and compliance.
Conducted regular account reviews to identify overdue payments.
Utilized a CRM system to track communication with clients.
Implemented a tiered follow-up strategy, starting with reminders and escalating to phone calls.
Collaborated with the sales team to resolve disputes and maintain client relationships.
Analyzed collec...
I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.
Job qualifications for a Collection Officer
Strong communication and negotiation skills
Knowledge of debt collection laws and regulations
Ability to handle difficult and challenging situations
Attention to detail and strong organizational skills
Proficiency in using collection software and tools
Experience in customer service and conflict resolution
Ability to work under pressure and meet targets
Strong problem-solving and dec
A Collection Officer is responsible for managing and collecting overdue payments from customers.
The job involves contacting customers to remind them of their outstanding debts
Negotiating payment plans and arrangements with customers
Tracking and documenting payment activities
Resolving customer inquiries and disputes related to payments
Maintaining accurate records of collections and updating financial systems
Working clos...
posted on 28 Feb 2022
I expect a competitive salary based on my experience and skills.
I am looking for a salary that reflects my qualifications and the responsibilities of the role.
I have researched the average salary range for Collection Officers in this industry.
I am open to negotiation and would like to discuss the salary package in more detail.
I value fair compensation for my expertise and contributions to the organization.
posted on 9 Apr 2021
CIBIL is a credit information company that maintains credit records of individuals and companies.
CIBIL stands for Credit Information Bureau (India) Limited.
It is a credit information company that collects and maintains credit records of individuals and companies.
CIBIL provides credit reports and scores to banks and financial institutions to help them assess the creditworthiness of borrowers.
The credit score provided by...
posted on 11 Nov 2023
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.
I applied via Naukri.com
I applied via Newspaper Ad and was interviewed before Jun 2022. There were 2 interview rounds.
I handle pressure situations by staying calm, prioritizing tasks, seeking support from colleagues, and taking breaks when needed.
Stay calm and composed under pressure
Prioritize tasks based on urgency and importance
Seek support and guidance from colleagues or supervisors
Take short breaks to recharge and refocus
Practice deep breathing or mindfulness techniques to manage stress
based on 1 interview
Interview experience
based on 33 reviews
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