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Poonawalla Fincorp Collection Officer Interview Questions and Answers for Experienced

Updated 19 Mar 2025

Poonawalla Fincorp Collection Officer Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Company process in last company
  • Ans. 

    In my last company, I followed a structured process for collections, ensuring efficiency and compliance.

    • Conducted regular account reviews to identify overdue payments.

    • Utilized a CRM system to track communication with clients.

    • Implemented a tiered follow-up strategy, starting with reminders and escalating to phone calls.

    • Collaborated with the sales team to resolve disputes and maintain client relationships.

    • Analyzed collec...

  • Answered by AI
  • Q2. What was reason to resign

I applied via Walk-in and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. ABOHAR FAZILKA branch

Interview Preparation Tips

Interview preparation tips for other job seekers - SALES& collection related

Collection Officer Interview Questions Asked at Other Companies for Experienced

Q1. What is Collection ??.. How to Collect the Money From Customer??. ... read more
Q2. What is the best way to recover the amount
Q3. WhAt is your way of dealing with stubborn customer
asked in HDFC Bank
Q4. In case customer not answering the call what are you doing
Q5. Are you capable of collecting amounts from customers.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is Job qualification
  • Ans. 

    Job qualifications for a Collection Officer

    • Strong communication and negotiation skills

    • Knowledge of debt collection laws and regulations

    • Ability to handle difficult and challenging situations

    • Attention to detail and strong organizational skills

    • Proficiency in using collection software and tools

    • Experience in customer service and conflict resolution

    • Ability to work under pressure and meet targets

    • Strong problem-solving and dec

  • Answered by AI
  • Q2. Where from you
  • Q3. Tell the job introduction
  • Ans. 

    A Collection Officer is responsible for managing and collecting overdue payments from customers.

    • The job involves contacting customers to remind them of their outstanding debts

    • Negotiating payment plans and arrangements with customers

    • Tracking and documenting payment activities

    • Resolving customer inquiries and disputes related to payments

    • Maintaining accurate records of collections and updating financial systems

    • Working clos...

  • Answered by AI
  • Q4. My salary tell the mny

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi im boi ravi .I study's ssc complete. Inter complete but sirtificates is college

Interview Questionnaire 

1 Question

  • Q1. My totally work experience finance and collection process right off to 30 buckets so I Prepetion collection field in hayadrabad but telgu not spk not writing only fulunece Hindi avereg English so plz r...
Round 1 - HR 

(1 Question)

  • Q1. What are your salary expectations?
  • Ans. 

    I expect a competitive salary based on my experience and skills.

    • I am looking for a salary that reflects my qualifications and the responsibilities of the role.

    • I have researched the average salary range for Collection Officers in this industry.

    • I am open to negotiation and would like to discuss the salary package in more detail.

    • I value fair compensation for my expertise and contributions to the organization.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I am interested job

Interview Questionnaire 

2 Questions

  • Q1. What is cibil
  • Ans. 

    CIBIL is a credit information company that maintains credit records of individuals and companies.

    • CIBIL stands for Credit Information Bureau (India) Limited.

    • It is a credit information company that collects and maintains credit records of individuals and companies.

    • CIBIL provides credit reports and scores to banks and financial institutions to help them assess the creditworthiness of borrowers.

    • The credit score provided by...

  • Answered by AI
  • Q2. Bank or financial recognise that the person perfect or not in financial needs
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About experience and finance related
  • Q2. About experience
  • Q3. About finance related
Round 3 - HR 

(1 Question)

  • Q1. Salary disscussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice sector
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What about your education?
  • Q2. What about your experience in previous company

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. The interviewer wanted to test both my knowledge and communication skills. Most of thecurriculum i.e.stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the quest...

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed before Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell your negative and positive side?
  • Q2. How to handle pressure situation?
  • Ans. 

    I handle pressure situations by staying calm, prioritizing tasks, seeking support from colleagues, and taking breaks when needed.

    • Stay calm and composed under pressure

    • Prioritize tasks based on urgency and importance

    • Seek support and guidance from colleagues or supervisors

    • Take short breaks to recharge and refocus

    • Practice deep breathing or mindfulness techniques to manage stress

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and reply with polite manner. Maintain eye contact until interview finished.
Positive attitude

Poonawalla Fincorp Interview FAQs

How many rounds are there in Poonawalla Fincorp Collection Officer interview for experienced candidates?
Poonawalla Fincorp interview process for experienced candidates usually has 1 rounds. The most common rounds in the Poonawalla Fincorp interview process for experienced candidates are Resume Shortlist and HR.
What are the top questions asked in Poonawalla Fincorp Collection Officer interview for experienced candidates?

Some of the top questions asked at the Poonawalla Fincorp Collection Officer interview for experienced candidates -

  1. Company process in last comp...read more
  2. ABOHAR FAZILKA bran...read more
  3. No more quest...read more

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Poonawalla Fincorp Collection Officer Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more
Poonawalla Fincorp Collection Officer Salary
based on 65 salaries
₹1.8 L/yr - ₹3.6 L/yr
6% less than the average Collection Officer Salary in India
View more details

Poonawalla Fincorp Collection Officer Reviews and Ratings

based on 33 reviews

4.3/5

Rating in categories

4.0

Skill development

4.3

Work-life balance

4.1

Salary

3.7

Job security

4.1

Company culture

3.4

Promotions

3.8

Work satisfaction

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