Poonawalla Fincorp Administration Manager Interview Questions and Answers

I track my team through regular check-ins, progress reports, and goal setting.

• Schedule regular one-on-one meetings with team members to discuss progress and challenges.

• Set clear goals and expectations for each team member and track their progress towards those goals.

• Use project management tools to monitor team progress and identify any potential roadblocks.

• Encourage open communication and feedback to ensure everyone is...read more

I suggested implementing a customer feedback system and introducing new loan products.

• Suggested implementing a customer feedback system to improve customer satisfaction and identify areas for improvement.

• Proposed introducing new loan products to attract more customers and increase revenue.

• Recommended streamlining the loan application process to reduce wait times and improve efficiency.

• Suggested offering financial educa...read more

KYC stands for Know Your Customer and AML stands for Anti-Money Laundering.

• KYC is the process of verifying the identity of a customer before providing them with a service.

• AML is the set of laws, regulations, and procedures that financial institutions must follow to prevent money laundering.

• KYC and AML are important in preventing financial crimes such as fraud, terrorism financing, and money laundering.

• Examples of KYC i...read more

AML stands for Anti-Money Laundering. It is a set of laws, regulations, and procedures designed to prevent the generation of income through illegal activities.

• AML is used to prevent money laundering, terrorist financing, and other financial crimes.

• It involves identifying and verifying the identity of customers, monitoring transactions, and reporting suspicious activity.

• AML regulations apply to banks, financial institut...read more

Locker management involves ensuring the security and proper usage of lockers.

• Assign lockers to individuals and keep a record of who has access to which locker

• Regularly inspect lockers to ensure they are in good condition and not being misused

• Implement security measures such as CCTV cameras and access control systems

• Train staff on proper locker usage and security protocols

• Handle lost or forgotten locker keys or combinat...read more

Sales is the backbone of any business and I am passionate about driving revenue growth through effective sales strategies.

• Sales is crucial for the success of any business

• I enjoy the challenge of meeting and exceeding sales targets

• I have a natural ability to build relationships with clients and understand their needs

• I am constantly learning and adapting to new sales techniques and technologies

• Sales provides a sense of a...read more