PolicyBazaar Sales & Marketing Interview Questions and Answers

To convince and interact with customers, build trust, understand their needs, provide solutions, and maintain good communication.

• Build trust by being honest, reliable, and delivering on promises.

• Understand customer needs by actively listening and asking relevant questions.

• Provide solutions that meet their specific requirements and address their pain points.

• Maintain good communication by being responsive, following up, ...read more

Dealing with customers requires active listening, empathy, and effective communication.

• Listen actively to their needs and concerns

• Show empathy and understanding towards their situation

• Communicate effectively and clearly, using positive language

• Offer solutions and options to meet their needs

• Follow up to ensure satisfaction and build long-term relationships

I can convince people to buy our products by highlighting their benefits and addressing their needs.

• I have excellent communication and persuasion skills.

• I can effectively demonstrate the features and advantages of our products.

• I can tailor my approach to meet the specific needs and preferences of each customer.

• I can provide compelling testimonials and case studies to showcase the positive experiences of other customers...read more

Flipkart is an Indian e-commerce company that sells a wide range of products online.

• Founded in 2007 by Sachin Bansal and Binny Bansal

• Acquired by Walmart in 2018

• Offers products in various categories such as electronics, fashion, home appliances, and more

• Provides various payment options including cash on delivery, credit/debit cards, and net banking

• Has a loyalty program called Flipkart Plus for frequent shoppers