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Orion It Services Customer Service Representative Interview Questions and Answers

Updated 11 Feb 2023

1 interview found

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Interview experience
1
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2022.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Nothing extraordinary just the basics about the candidate and mainly they want to know about the experience of an employee in depth.
  • Q2. Tell me about yourself and your work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - The advice that I would like to share with everyone else is firstly if you are switching from Domestic to International than you can apply here else for the experience candidates in International Lob should for better options available one of them which I suggest is Ienergizer where you can give a go everything is better there as compared to this startup.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Basic introduction about yourself
  • Q2. Like how did you heard about to etc
2

HR Round (2 Questions)

  • Q1. Operation round
  • Q2. Mock call test etc
3

Aptitude Test Round

Amcat and versent test which is very basic

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self insha allah you will be selected just be confident and try to improve communication skills
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Are you okay with variable shifts and working on weekends
  • Q2. Can you handle a target-oriented work environment
2

Aptitude Test Round

Grammar check. Repeat the sentence that I heard. Basic English exam.

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

Just basic details about myself has been asked to ke

2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What you understand by banking
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to work with Intouch CX
  • Q3. What do you know about Intouch Cx
  • Q4. Do you have accessible wifi?
  • Q5. Are you able to setup a desk?
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself? Why should we hire you? Do you know eob?
  • Q2. What was your last job?
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. They asked basic your information
2

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you do for leisure
  • Q3. Hobbies and interests
3

One-on-one Round (6 Questions)

  • Q1. If amenable to work onsite and on a shifting schedule
  • Q2. What is customer service representative do?
  • Q3. Any idea about BPO
  • Q4. Strengths and weaknesses
  • Q5. What is your edge among other applicants
  • Q6. Why do you applied in BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer the question with confidence and be honest.
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Fair and was interviewed before Apr 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself

I applied via LinkedIn and was interviewed in Apr 2021.

1 Interview Round

Interview Questions

  • Q1. Cogent Hub Interviewer Priyanka Guha asked the Question Why we should Hire You.I was asked whether I had any experience in Outbound Sales. Add Answer
  • Q2. Cogent Hub HR Department is JUST GOOD FOR NOTHING.THIS IS THE WORST EVER EXPERIENCE I CAME ACROSS. HR HEAD MR ATUL MEHROTRA AND HIS TEAM MISS SWARALIPI GHOSH DO...read more Add Answer
  • Q3. I would therefore NOT RECOMMEND ANYONE TO BE PART OF COGENT HUB AS The Behaviour of TL Teresa,Manager Priyanka Guha,SME Saikat Alias Zack is VERY RUDE.They Trea...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would not Personally Recommend anyone to be Part of Cogent Hub as the Treatment of TL Teresa,Manager Priyanka Guha,SME Saiket Alias Zack is INHUMAN AND INTOLERABLE.
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What do you know about customer service
  • Q2. How can you handle an angry customer

Orion It Services Interview FAQs

How many rounds are there in Orion It Services Customer Service Representative interview?
Orion It Services interview process usually has 2 rounds. The most common rounds in the Orion It Services interview process are Resume Shortlist and One-on-one Round.
How to prepare for Orion It Services Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Orion It Services. The most common topics and skills that interviewers at Orion It Services expect are Customer Service, international bpo, Collections, US Process and voice process.

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