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Optum Non Voice Customer Service Associate Interview Questions and Answers

Updated 7 Aug 2023

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jul 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Assignment Round

Easy way to assesment and if you persons more skills

3

One-on-one Round (1 Question)

  • Q1. Only recruiter as interview round for single round so if possible

Interview Preparation Tips

Topics to prepare for Optum Non Voice Customer Service Associate interview:
  • Ms word
  • Ms excel
Interview preparation tips for other job seekers - If you want to way is the best and your interview questions are easy answers and other person also given to you easy answers

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction What is BPO
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Feb 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Myself introduction
2

Salary discussion Round (1 Question)

  • Q1. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Non voice
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (8 Questions)

  • Q1. Salf conference
  • Q2. A good way to visualize the role IT plays in companies is to think about the function like a home’s key operating systems. Just like homes need electrical, plum...read more
  • Q3. Collaborates with most every business function—from accounting and operations to human resources and supply chain management—to develop the tools and processes ...read more
  • Q4. An HR Compliance Program Manager you will be responsible for managing the global compliance oversight program for People and Places (P&P).
  • Q5. Determine the appropriate contact person in HR. This is typically the hiring manager or the HR representative handling the position you've applied for. Craft a ...read more
  • Q6. Interview would be beneficial. If scheduling an in-person interview is not possible within the next week, ask about the possibility of a virtual interview to mo...read more
  • Q7. The key is to strike a balance between enthusiasm and flexibility to increase the chances of securing an interview appointment in your desired timeframe. Avoid ...read more
  • Q8. Focus on demonstrating your sincere interest in the opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Review your social media profiles from a recruiter's perspective, as 93% of recruiters search for candidates on social media.

Update your resume: Keep your resume updated so you can apply for new jobs quickly.

Create a professional LinkedIn profile: Share relevant details about your skills, experiences, and accomplishments to help recruiters
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (4 Questions)

  • Q1. What is your name
  • Q2. What you do if you get this job
  • Q3. What is your salary expectation
  • Q4. What is female empowerment
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

Group Discussion Round

Introduction , role & responsibilities

2

HR Round (1 Question)

  • Q1. Roles and responsibilities, previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be prepared

I applied via Recruitment Consulltant and was interviewed in Jan 2022.

1 Interview Round

1

HR Round (6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.
  • Q5. Where do you see yourself in 5 years?
  • Q6. Introduce my self for my previous comoany and my designstion for my work

Interview Preparation Tips

Interview preparation tips for other job seekers - Helping for any queries and doubt clarification teaching for work
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction What is BPO
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Shine and was interviewed before Jun 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction and family background
  • Q2. Experience in any other company
2

Aptitude Test Round

Mathmatics and english grammar test

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com

2 Interview Rounds

1

Virtual Round (2 Questions)

  • Q1. Tell about yourself
  • Q2. What is your short time goal longvtime goal
2

HR Round (2 Questions)

  • Q1. What is BPO what is telle calling
  • Q2. Why could be jion us

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Optum Interview FAQs

How many rounds are there in Optum Non Voice Customer Service Associate interview?
Optum interview process usually has 3 rounds. The most common rounds in the Optum interview process are Resume Shortlist, Assignment and One-on-one Round.

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People are getting interviews through

based on 1 Optum interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Optum Non Voice Customer Service Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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