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Ola Cabs Senior Customer Support Associate Interview Questions and Answers

Updated 8 Dec 2022

1 interview found

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I applied via Walk-in and was interviewed before Dec 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your experience and choose any topic on your own

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful
Great company to work best environment

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (6 Questions)

  • Q1. How to filter easy way of the candidate?
  • Q2. How to select the hard worker candidate?
  • Q3. What is bb&e-com?
  • Q4. What us customer handling?
  • Q5. What you know about customer handling?
  • Q6. What is bb & e-com?

Interview Preparation Tips

Interview preparation tips for other job seekers - Attempt the interview politely and confidently. Be truth and stay on your words. Search for your dream job until you get a job.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

4 Interview Rounds

1

Aptitude Test Round

Solve customer problems

2

Aptitude Test Round

Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future

3

Case Study Round

First listen to the problems of the planet, what it wants and what it does not want, work accordingly.

4

Group Discussion Round

Understanding each other and conveying your message to them well and working well in a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Why do you want a job? You leave a job for money. Whatever work you are getting, hold on to it and think of moving ahead. Do that work with all your heart. Expand that work and bring out your personality as well.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2024.

1 Interview Round

1

Typing Test Round (1 Question)

  • Q1. No question only typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Typist test for customer support executive role...speed should more than 30 and accuracy above 98%.....and second round Hr Round ..where they ask self introduction..abt recent watch movie....abt Bangalore...and last round based on scenario based questions..it's conducted in zoom meeting like what you will do when customer raised query of expiry product....some questions like this .. Communication is important...
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. As you like ok
  • Q2. Any question for me
3

One-on-one Round (4 Questions)

  • Q1. I am very confident . I am ready
  • Q2. I am hard working.
  • Q3. I am good listener
  • Q4. I am cold gusy
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Why you are split the job
  • Q3. Are you comfortable to doing this job
3

One-on-one Round (2 Questions)

  • Q1. What is your hobby’s
  • Q2. Who is your anthem

Interview Preparation Tips

Interview preparation tips for other job seekers - Good skills
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Brief introducation
  • Q2. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me something about yourself.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

Ola Cabs Interview FAQs

How many rounds are there in Ola Cabs Senior Customer Support Associate interview?
Ola Cabs interview process usually has 2 rounds. The most common rounds in the Ola Cabs interview process are Resume Shortlist and HR.

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based on 1 Ola Cabs interview
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Ola Cabs Senior Customer Support Associate Salary
based on 6 salaries
₹3 L/yr - ₹4 L/yr
7% less than the average Senior Customer Support Associate Salary in India
View more details

Ola Cabs Senior Customer Support Associate Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

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