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Lenskart Customer Care Executive Interview Questions and Answers
Lenskart Customer Care Executive Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 4 interview rounds.
Basic knowledge of Excel.
Good communication skills
(2 Questions)
- Q1. How much u deserve as a fresher
- Q2. What are required as a customer support executive
- Ans. Firstly understand the customer question and work according to their queries solved the problem.
Interview Preparation Tips
I appeared for an interview before Jul 2016.
Interview Questionnaire
1 Question
- Q1. Tell me something about ur experienced and what was ur role in last organisation
- Ans.
I have 3 years of experience in customer care. In my last organization, I was responsible for handling customer queries and providing solutions.
Handled customer queries via phone, email, and chat
Provided solutions to customer issues and complaints
Maintained customer satisfaction by ensuring timely and effective responses
Collaborated with other departments to resolve complex issues
Trained new team members on customer ca
Interview Preparation Tips
Experience: I do have a experience of 6years in operation sales and customer care in my last organisation role my role was as a customer care executive try to resolve customer queries and complaints
Round: Test
Experience: I do have a experience of 6years in operation sales and customer care in my last organisation role my role was as a customer care executive try to resolve customer queries and complaints
Round: Test
Experience: Aptitude test
Round: Behavioural Interview
Experience: Why listing exact issue of the customer without interfering and then give exact solution for the same issue
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Interview questions from similar companies
I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Sales ke bare mein
- Q2. Customer ke pass jakar on road in karna
- Q3. Company ke bare mein batana
Interview Preparation Tips
Himanshu Gupta
I applied via Company Website and was interviewed in Mar 2021. There were 2 interview rounds.
Interview Preparation Tips
My Interview with their sales VP SANDEEP JUNEJA was good and relevant to the point.
Otherwise all the other rounds were almost same which was not needed it can be Completed in 1-2 round.
I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.
(7 Questions)
- Q1. Good management &good leaning Market
- Q2. Good work enivimont good jobs
- Q3. Very nice job good working and
- Q4. Good management &good job
- Q5. Good management good work
- Q6. Very nice job and jobs
- Q7. Good jobs and very nice
(4 Questions)
- Q1. Good jobs and very nice jobs
- Q2. Very jobs nice working
- Q3. Good good job nice job
- Q4. Nice job good jobs g
Interview Preparation Tips
Naga Srinu
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Your experience?
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About yourself
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Do you have experience
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Work experience
- Q2. R u comfertable traveling
- Ans.
Yes, I am comfortable traveling for work.
I have experience traveling for work in my previous roles.
I am adaptable and enjoy exploring new places.
I am willing to travel for client meetings and conferences.
I understand the importance of face-to-face interactions in sales.
I am organized and can handle the logistics of travel efficiently.
- Q3. What is your study status
- Q4. Graduate
- Q5. Can u join immediatly
- Q6. Will you able to sell product by showing them on thier phone screen on the app
- Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.
Interview Preparation Tips
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Lenskart Customer Care Executive Interview Process
based on 2 interviews
Interview experience
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Lenskart Customer Care Executive Reviews and Ratings
based on 9 reviews
Rating in categories
|
Optometrist
875
salaries
|  ₹2 L/yr - ₹5.3 L/yr |
|
Store Manager
860
salaries
| ₹2.5 L/yr - ₹6 L/yr |
|
Sales Executive
561
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
|
Sales Associate
351
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
|
Assistant Manager
281
salaries
| ₹4 L/yr - ₹15.5 L/yr |
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