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Lenskart Customer Care Executive Interview Questions and Answers
Lenskart Customer Care Executive Interview Experiences
3 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023. There were 4 interview rounds.
Basic knowledge of Excel.
Good communication skills
(2 Questions)
- Q1. How much u deserve as a fresher
- Q2. What are required as a customer support executive
- Ans. Firstly understand the customer question and work according to their queries solved the problem.
Interview Preparation Tips
I was interviewed before Jul 2016.
Interview Questionnaire
1 Question
- Q1. Tell me something about ur experienced and what was ur role in last organisation
Interview Preparation Tips
Experience: I do have a experience of 6years in operation sales and customer care in my last organisation role my role was as a customer care executive try to resolve customer queries and complaints
Round: Test
Experience: I do have a experience of 6years in operation sales and customer care in my last organisation role my role was as a customer care executive try to resolve customer queries and complaints
Round: Test
Experience: Aptitude test
Round: Behavioural Interview
Experience: Why listing exact issue of the customer without interfering and then give exact solution for the same issue
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I applied via Monster and was interviewed in Dec 2024. There were 4 interview rounds.
(4 Questions)
- Q1. Self introduction
- Q2. Self introduction
- Q3. Personal details
- Q4. Personal details
(3 Questions)
- Q1. Education family background
- Q2. Education family background
- Q3. Personal information
(2 Questions)
- Q1. Story reading and writing
- Q2. Graping information
(2 Questions)
- Q1. Code Speed type
- Q2. Having good attitude
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
Aptitude test, examination that attempts to determine and measure a person's ability to acquire, through future training, some specific set of
(3 Questions)
- Q1. What is the gud service?
- Ans.
Good service is providing efficient and effective assistance to customers to meet their needs and exceed their expectations.
Prompt and courteous responses to customer inquiries
Timely resolution of customer issues
Personalized assistance tailored to individual customer needs
Going above and beyond to ensure customer satisfaction
Consistent follow-up to ensure customer needs are met
Examples: Providing a refund for a dissati...
- Q2. Any gk question
- Q3. Work place in gud service
- Ans.
A workplace with good service is essential for customer satisfaction and loyalty.
Providing prompt and efficient responses to customer inquiries
Ensuring clear communication and understanding of customer needs
Going above and beyond to exceed customer expectations
Training and empowering employees to deliver exceptional service
Implementing feedback mechanisms to continuously improve service quality
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Brief introducation
- Q2. Past experiences
Interview Preparation Tips
rishab ric
(1 Question)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have X years of experience in customer service roles.
I am skilled in active listening and problem-solving.
I strive to provide excellent customer service and ensure customer satisfaction.
I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.
I have received positive...
Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
(2 Questions)
- Q1. Tell me about yourself? Why you want to join this company? Why you skip previous co pany? What are the salary you expect?
- Q2. What is the role of customer care executive? Tell me about strength and weakness?
Interview Preparation Tips
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(1 Question)
- Q1. Where i should go for job
(1 Question)
- Q1. Where is my job will be
Interview Preparation Tips
- customer care
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Why do you want this job ?
- Q3. Why Globiva?
- Ans.
Globiva is a leading customer care service provider with a focus on delivering exceptional customer experiences.
Globiva has a strong reputation for providing high-quality customer care services
The company has a customer-centric approach and is committed to delivering exceptional customer experiences
Globiva has a team of highly skilled and experienced customer care executives who are dedicated to providing excellent ser...
Interview Preparation Tips
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Lenskart Customer Care Executive Reviews and Ratings
based on 8 reviews
Rating in categories
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|  ₹2.5 L/yr - ₹6.1 L/yr |
|
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864
salaries
| ₹2 L/yr - ₹5.2 L/yr |
|
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541
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| ₹1.3 L/yr - ₹4.5 L/yr |
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404
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| ₹1.8 L/yr - ₹4.2 L/yr |
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