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Muthoot Finance

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3.6

based on 4.9k Reviews

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Muthoot Finance Customer Service Associate Interview Questions and Answers

Updated 18 Dec 2024

Muthoot Finance Customer Service Associate Interview Experiences

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 18 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Skill management is very goos

Round 2 - HR 

(1 Question)

  • Q1. Communication skill
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Driving skill speaking skill
    • Add your answer
  • Q2. Communication skill
    • Add your answer
Round 4 - Technical 

(2 Questions)

  • Q1. Going environmental
    • Add your answer
  • Q2. Good interview .. Best experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Saravanakumar sulur BM

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Poonawalla Fincorp user image Shri Gaming

posted on 2 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introdution about my profile
    • Add your answer
  • Q2. Informed about my experience education and hobbies
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Manager round last round
    • Add your answer
  • Q2. Asking about experience asked to write email on paper by providing a scenario for mail
    • Add your answer

Customer Service Associate Interview Questions & Answers

Mahindra Finance user image Anonymous

posted on 1 Nov 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Mathematics, general knowledge

Round 2 - HR 

(3 Questions)

  • Q1. Why did you decide to apply to this role?
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer
  • Q3. Why are you leaving your current role?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Mahindra Finance Customer Service Associate interview:
  • Computer skills
  • Interpersonal Skills
  • java
  • C++
Interview preparation tips for other job seekers - update your resume highlights transferable jobseekers
improve your personal brand and make your linkedin profile

Customer Service Officer Interview Questions & Answers

Satin Creditcare Network user image Anonymous

posted on 22 Aug 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About yourself and your experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say , but if there is a maximum time for one candidate than its should be better

Customer Relationship Manager Interview Questions & Answers

Mahindra Rural Housing Finance user image Anonymous

posted on 22 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Reference 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Customer Service Executive Interview Questions & Answers

SK Finance Limited user image KARAN KUMAWAT

posted on 22 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Customer queries
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO

Customer Service Executive Interview Questions & Answers

Shriram Finance user image Anonymous

posted on 27 Oct 2021

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Package details
    • Add your answer
  • Q2. CTC and enrollment
    • Add your answer
  • Q3. Personal details
    • Add your answer
  • Q4. Carrer oreinted
    • Add your answer
  • Q5. Previous work exp
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Veccancy arrive apply

Customer Care Executive Interview Questions & Answers

IIFL Finance user image Anonymous

posted on 1 Dec 2021

I applied via Naukri.com and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. How to branch growth
  • Ans. Branch growth strong marketing activity good pitching customer to customer meet
    • Answered Anonymously
    View 2 more answers
  • Q2. How to marketting activity
  • Ans. 

    Marketing activity involves promoting a product or service to potential customers through various channels.

    • Identify target audience

    • Develop a marketing strategy

    • Choose appropriate channels (e.g. social media, email, print ads)

    • Create compelling content

    • Measure and analyze results

    • Adjust strategy as needed

    • Answered by AI
    View 1 more answer
  • Q3. How to sale mediclaim policy
    • Add your answer
  • Q4. How to demat account costusmer pitch
  • Ans. 

    To pitch demat account, highlight benefits like easy access, reduced paperwork, and secure transactions.

    • Explain how demat account eliminates the need for physical share certificates and reduces paperwork.

    • Highlight the convenience of accessing and managing investments online.

    • Emphasize the security of transactions and protection against loss or theft of physical certificates.

    • Provide examples of how demat account can simp...

    • Answered by AI
    View 3 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Marketing activity full focus customer satisfaction

Customer Service Executive Interview Questions & Answers

Muthoot Fincorp user image Anonymous

posted on 4 Jan 2022

I applied via Recruitment Consultant and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Cometed to selles
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a selles one but was majorly a stress test. it lasted for about 1hour 10 minutes. The interviwer wanted to test both my knowledge and comunication skills. And cometed to selles .most of question asked for marketing,selles how to selles the products,they want his capable to marketing near by local market, ATM,bank bus stands etc.

Customer Service Executive Interview Questions & Answers

Sundaram Finance user image Anonymous

posted on 27 Jun 2022

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself in english
    • Add your answer
  • Q2. About Last job details
    • Add your answer
Round 2 - Behavioral 

(2 Questions)

  • Q1. Insurance related questions
    • Add your answer
  • Q2. Mock call to test your sales skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for Sundaram Finance Customer Service Executive interview:
  • Insurance
  • Sales
Interview preparation tips for other job seekers - Good communication is important
Knowledge on insurance is needed
Sales skills
More about working at Muthoot Finance

Muthoot Finance Interview FAQs

How many rounds are there in Muthoot Finance Customer Service Associate interview?
Muthoot Finance interview process usually has 4 rounds. The most common rounds in the Muthoot Finance interview process are Group Discussion, HR and One-on-one Round.
What are the top questions asked in Muthoot Finance Customer Service Associate interview?

Some of the top questions asked at the Muthoot Finance Customer Service Associate interview -

  1. Driving skill speaking sk...read more
  2. Communication sk...read more
  3. Going environmen...read more

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Muthoot Finance Interviews By Designations

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Muthoot Finance Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Muthoot Finance Customer Service Associate Salary
based on 5 salaries
₹2 L/yr - ₹2.6 L/yr
26% less than the average Customer Service Associate Salary in India
View more details

Muthoot Finance Customer Service Associate Reviews and Ratings

based on 2 reviews

4.1/5

Rating in categories

3.1

Skill development

3.7

Work-life balance

4.5

Salary

4.5

Job security

3.6

Company culture

3.1

Promotions

3.6

Work satisfaction

Explore 2 Reviews and Ratings
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