Muthoot Finance Customer Service Associate Reviews

Likes

Company have a good financial Background.

Dislikes

Appraisal process , Incentive policy, Leave management ( HR policy ) Working time ( 9 to 6.30 and 6 days )

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst company, don't give incentive and making scam to their customers and the muthoot branch behaviour was very bad and our senior was not supported all the time they forced to achieve Target, if any chance you don't achieve Target they hold your salary and always cut some amount from salary the work environment was very bad, no clean drinking water I suggest don't do work in this company

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Low work pressure Fix time for work Data available for business generation

Dislikes

Low salary Low career growth Basic infrastructure Missing

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

1.Market approach 2.On time salary and incentives 3.Accessible and easy to search services 4. Old and most known name in gold loan in market 5.brand goodwill

Dislikes

1. Security issues (unnecessary burden on employee) 2. It is like a high security jail 3. Unnecessary sales burden 4. Focus day ( no decreased roi no high per gram rate then it is illogical) 5. Sunday/night visit ( it should be the job done by security guard) 6. A number of products to sale with daily basis target (nobody can achieve all in a day) 7. Anybody unknown or new joinee in corporate or regional office can call you, threatened you,harrased you to complete his task on given time . 8. High rate of interest, difficult to add new customer comparing other banks and NBFC's 9. Muthoot most rust thing it's penalties ( a normal customer pays a lot extra RBI is still watching this fraud....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

No.1 company in gold loan sector in India. We can build good career within a short of Span.

Dislikes

If something wrong while doing business like theft case, spurious and low quality of gold,it falls on us and we are the responsible to bear.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Business Legacy of Group

Dislikes

No promotion on time and very poor annual increments in all cader. I am performer since july-2018 to till date but in ego and with biased our Rajkot Region regional manager Mr.Hiren Canada recommended and transferred me to palitana from Bhavnagar which is 130 kms from my Home Town Bhavnagar, very much painful for me and for my entire family as I am only the care taker of my family.

Likes

skill enhancement and management provide time span toprove yourself on business performance basis and company is loyal about his loyal employees overall 10/9 rate. Only a part is missing about something for sports activity should be there for more attachment with company.

Dislikes

Nothing only sports activity is missing.

Likes

Salary always credited in right time

Dislikes

Dividing the staff with religion Similar promotion and pay not available.Very politics on staff promotion Higher Authorities and very bad Paying very less payment Not employee friendly oriented company

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good company. Treats you well.

Dislikes

I honestly advice avoid taking up this job junior audit executive (gold). Any other job in this company has excellent potential. This job will make you end up in a hospital with some terminal illness.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The one and only thing is good that they pay the salary on time. But the salary is very low compared to their competitors.

Dislikes

Nothing is good in the company. The regional office staff will not help you when you face some problems. When you join the company they will tell you that it's a 9-6 job but in reality it is 9-7:30 job or beyond. Create senseless pressure by the management. Even they forcefully work you on "SUNDAY". That means there are no holiday. Think 100 times before join this company.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Branch staffs are cooperative. Pressure is low as compared to banks and other NBFCs if your branch has customer walking.

Dislikes

1.Salary is very low as compared to industry and other companies. 2.RO management are worst. They will not pick your call even if customers is shouting on you for their loan closure. 3.Branch staffs have to listen customers abusive language because they have closed accepting all kinds of online payments and also did not give virtualaccount to customers on time. 4. RO management staff does not cooperate with branch staffs.They only care about business not about customers and staffs....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

MUTHOOT FINANCE LTD. IS GOOD AND OUTSTANDING GROWING COMPANY AND NO 1 FINANCE COMPANY IN THE INDIA

Dislikes

Only three things I'll tell you 1. Muthoot officer using 😔 words and un porlamentery language in the staff 2. So many leaves are you have but officer not sanctioned the leaves Nowadays customers also suffering the gold loan releasing transaction after 3 days 🙏 we request to create a virtual 🆔 but officer is saying not given a big today 😔 present situation is very bad in our some regions

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Largest gold loan company in India.. Making continues profit every year

Dislikes

Lack of recognition to honestly working employees. Promotion & increment given to all fraudulent employees with the support of RM & ZM. VERY POOR HR TEAM. HR NEVER SUPPORT TO EMPLOYEES EVEN FOR GENUINE ISSUES. MANAGEMENTS MOTO IS TO EARN PROFIT ONLY.

Likes

Nothing

Dislikes

No promotion No overtime payment Also demote employees Sunday working without any payment Too much late sitting Leave problems

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

The salary will be credited to your account in every 30th or 31st of the month

Dislikes

The worst company I have ever seen.companies motive only for increasing the profit and AUM.mostly they prefer to work even on sundays.they think that employee has not family or personal life.normally the working time is 9:30 to 6:00 but we should come to branch on 8:00 to 7:30.thre is no extra payment or benefit for extra time. The superior persons are not support for increasing the business and complete our target and pushing the OTC products at the time of releasing the incentive or bonus.they think that they should pay the incentive to employees but tomorrow they push to login the OTCs.there is no chance to convince the customers for the products because such a worst products they are cross selling.unable to handle the pressure from the superiors the employees login the products using their own cash and become a debtor.this is the reality in muthoot finance.the incentive structure may vary from the performance of the employees like when we perform poorly they should increase the payout per product but we perform better they should decrease the payout per product....Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Worst staff speech Tream and conditions not followed perambalur branch very worst I am exited for your financial👎👎👎

Dislikes

👎👎👎👎 not internet muthoot financial No hope

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.