Upload Button Icon Add office photos

Sundaram Finance

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Sundaram Finance Customer Service Executive Interview Questions and Answers

Updated 27 Jun 2022

Sundaram Finance Customer Service Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Sundaram Finance Customer Service Executive interview:
  • Insurance
  • Sales
Interview preparation tips for other job seekers - Good communication is important
Knowledge on insurance is needed
Sales skills

Interview questions from similar companies

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
  • Q2. Job experience service brake down accident work
  • Q3. Will we required job

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

Interview Questionnaire 

3 Questions

  • Q1. Why your Moving
  • Q2. What is Resone for leaving job
  • Q3. Why u come to this company
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and good incremental for freshers and experienced person also

I applied via Walk-in

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for interview 👍👍👍👍✌✌✌
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers to Build their career

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. What is your work experience
  • Q3. How to handle angry and frustrated customer
  • Ans. 

    Listen actively, empathize, apologize, offer a solution, and follow up.

    • Stay calm and composed

    • Listen actively and let the customer vent

    • Empathize with their situation and apologize for the inconvenience

    • Offer a solution or alternatives to resolve the issue

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI
  • Q4. Why should we hire you

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Formal dresscode Requied. And be comfartable
Contribute & help others!
anonymous
You can choose to be anonymous

Sundaram Finance Interview FAQs

How many rounds are there in Sundaram Finance Customer Service Executive interview?
Sundaram Finance interview process usually has 2 rounds. The most common rounds in the Sundaram Finance interview process are HR and Behavioral.
What are the top questions asked in Sundaram Finance Customer Service Executive interview?

Some of the top questions asked at the Sundaram Finance Customer Service Executive interview -

  1. Mock call to test your sales ski...read more
  2. Insurance related questi...read more

Recently Viewed

INTERVIEWS

American Express

No Interviews

INTERVIEWS

Affinity Express

No Interviews

INTERVIEWS

Dentsu Aegis Network

No Interviews

INTERVIEWS

Orangewood Labs

No Interviews

INTERVIEWS

Orangewood Labs

No Interviews

INTERVIEWS

Affinity Express

No Interviews

INTERVIEWS

Affinity Express

No Interviews

INTERVIEWS

Dentsu Aegis Network

No Interviews

INTERVIEWS

Sundaram Finance

No Interviews

INTERVIEWS

Dentsu Aegis Network

No Interviews

Tell us how to improve this page.

Sundaram Finance Customer Service Executive Salary
based on 6 salaries
₹1.8 L/yr - ₹3.3 L/yr
At par with the average Customer Service Executive Salary in India
View more details

Sundaram Finance Customer Service Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

4.9

Job security

5.0

Company culture

4.1

Promotions

5.0

Work satisfaction

Explore 3 Reviews and Ratings
Assistant Manager
323 salaries
unlock blur

₹2.6 L/yr - ₹7.6 L/yr

Deputy Manager
137 salaries
unlock blur

₹5.2 L/yr - ₹11.4 L/yr

Sales Executive
130 salaries
unlock blur

₹1.2 L/yr - ₹4 L/yr

Sales Associate
124 salaries
unlock blur

₹1 L/yr - ₹3.5 L/yr

Associate
94 salaries
unlock blur

₹1.2 L/yr - ₹3 L/yr

Explore more salaries
Compare Sundaram Finance with

Bajaj Finance

4.0
Compare

Mahindra Finance

4.1
Compare

Cholamandalam Investment & Finance

3.9
Compare

Shriram Finance

4.1
Compare
Did you find this page helpful?
Yes No
write
Share an Interview