3 Mahindra Finance Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Mahindra Finance Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 23 Jul 2020

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)

Add your answer

Q2. Job experience service brake down accident work

Add your answer

Q3. Will we required job

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

HDFC Bank

Anonymous

posted on 8 May 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Self introduction

Add your answer

Q2. About Qualification

Add your answer

Q3. Known languages

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

HDFC Bank

Anonymous

posted on 19 Aug 2022

I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. As a fresher, they asked me about my family background, some questions about accounting rules, what is the present situation of economy and are I ready for cross sell etc.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in front of interviewer.
If you hesitate while answering it being a negative impact and have less chances of selection.

Customer Service Executive Interview Questions & Answers

Aditya Birla Capital

posted on 22 May 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one

(3 Questions)

Q1. Basic about profile previous experience etc

Add your answer

Q2. Basic about introduction last experience

Add your answer

Q3. Sales profile products and Marketing in field

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was good well Test me before hire.

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 3 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers to Build their career

Customer Service Executive Interview Questions & Answers

Bajaj Finance

Anonymous

posted on 7 May 2021

Interview Questionnaire

4 Questions

Q1. Tell me about yourself

Add your answer

Q2. What is your work experience

Add your answer

Q3. How to handle angry and frustrated customer

Ans.

Listen actively, empathize, apologize, offer a solution, and follow up.

Stay calm and composed
Listen actively and let the customer vent
Empathize with their situation and apologize for the inconvenience
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction

Answered by AI

Add your answer

Q4. Why should we hire you

Add your answer

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 16 Sep 2022

I applied via Walk-in and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Aptitude Test

Basic maths reasoning and english subject. 100 markc paper and time 45 minutes. Passing marks 65

Round 2 - HR

(1 Question)

Q1. Personal info, family background, finance related basic question and vehical segment and companies

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Formal dresscode Requied. And be comfartable

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 20 Mar 2022

I applied via Company Website and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test

General Aptitude and basic reasoning

Round 2 - Aptitude Test

Round 3 - HR

(5 Questions)

Q1. What are your strengths and weaknesses?

Add your answer

Q2. Share details of your previous job.

Add your answer

Q3. Why should we hire you?

Add your answer

Q4. What is your family background?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - General Thinks About Insurance, Banking

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 27 Oct 2021

I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire

5 Questions

Q1. Package details

Add your answer

Q2. CTC and enrollment

Add your answer

Q3. Personal details

Add your answer

Q4. Carrer oreinted

Add your answer

Q5. Previous work exp

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Veccancy arrive apply

Customer Service Executive Interview Questions & Answers

Shriram Finance

Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Hr will provide the offer letter

Add your answer

Interview Preparation Tips

Topics to prepare for Shriram Finance Customer Service Executive interview:

GENERAL AWARENESS
KYC DOCUMENTS
Strong Interpersonal Skills

Interview preparation tips for other job seekers - Kindly check the Shriram official website Carrer portal time to time and upload your resume

Mahindra Finance Interview FAQs

How to prepare for Mahindra Finance Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mahindra Finance. The most common topics and skills that interviewers at Mahindra Finance expect are Customer Relationship, Customer Retention, Customer Service, customer care and customer support.

What are the top questions asked in Mahindra Finance Customer Service Executive interview?

Some of the top questions asked at the Mahindra Finance Customer Service Executive interview -

I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechani...read more
Job experience service brake down accident wo...read more
Will we required j...read more

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Mahindra Finance Customer Service Executive Salary

based on 15 salaries

₹1.5 L/yr - ₹3.5 L/yr

5% less than the average Customer Service Executive Salary in India

View more details

Mahindra Finance Salaries in India

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