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IIFL Finance Customer Service Executive Interview Questions and Answers

Updated 4 Jul 2022

IIFL Finance Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 4 Jul 2022

Round 1 - Technical 

(1 Question)

  • Q1. About gold loan related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join IIfl finance LTD because they are not providing full & final i.e not providing salery of notice period

Customer Service Executive Jobs at IIFL Finance

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Top trending discussions

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

HDFC Securities user image PRATHAMESH DEEPAK DONGRE

posted on 5 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Portal

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What is a mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle consisting of a portfolio of stocks, bonds, or other securities, managed by a professional fund manager.

    • Mutual funds pool money from multiple investors to invest in a diversified portfolio

    • Investors buy shares in the mutual fund, which represents their ownership in the fund's holdings

    • Professionally managed by fund managers who make investment decisions on behalf of the inves...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NISM 8 certificate mandatory

Customer Care Executive Interview Questions & Answers

HDFC Securities user image Anonymous

posted on 21 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. Normal interview with manager will ask if nism 7 is completed and basic market knowledge
    • Add your answer

Customer Care Executive Interview Questions & Answers

HDFC Securities user image Anonymous

posted on 31 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why do you want to join our previous organisation
    • View 1 more answer
  • Q2. Talk about the company stock price, awards and achievements received by the company
    • Add your answer
  • Q3. What is your salary expectation
    • View 1 more answer

Customer Care Executive Interview Questions & Answers

Angel One user image Anonymous

posted on 3 Oct 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Do you have any information about share market?
  • Ans. 

    Yes, I have basic knowledge about share market.

    • I understand the concept of buying and selling stocks

    • I am aware of the factors that affect the stock market such as economic indicators, company performance, and global events

    • I keep myself updated with the latest news and trends in the stock market

    • I have some experience in investing in stocks and mutual funds

    • For example, I know that the stock prices of companies in the tec...

    • Answered by AI
    Add your answer
  • Q2. Have you ever worked?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to build long conversation.
Provide genuine answer . Even if you don't know on some part, you still try to balance it and manage it.

Customer Service Executive Interview Questions & Answers

Sharekhan user image Anonymous

posted on 16 Nov 2020

Interview Questionnaire 

1 Question

  • Q1. Sell this pen to me
    • Add your answer

Customer Service Executive Interview Questions & Answers

Axis Direct user image Anonymous

posted on 8 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics about demat and trading account , stock market , mutual fund , derivatives and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering even though you feel you are wrong , Don't get intimidated by the manager or head of department interviewing you .

Customer Service Executive Interview Questions & Answers

Angel One user image Anonymous

posted on 31 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I appeared for an interview in Oct 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Angel broking company best work place
  • Ans. 

    Angel broking company provide work for home

    • Answered Anonymously
    Add your answer
  • Q2. How to joined angel broking company
  • Ans. 

    Angel broking company best work place

    • Answered Anonymously
    Add your answer
  • Q3. Used to work for Angel Broking, may join again
  • Ans. 

    Angel broking company provide work form home

    • Answered Anonymously
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. My job is siqure
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Best platforms angel broking
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Angel broking best work place
    • Add your answer
Round 5 - Assignment 

Any assessment complete

Customer Service Executive Interview Questions & Answers

Sharekhan user image Anonymous

posted on 6 Jun 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(6 Questions)

  • Q1. What do you know about stock market?
  • Ans. 

    The stock market is a platform where investors can buy and sell shares of publicly traded companies.

    • Stock market is a place where investors can buy and sell shares of publicly traded companies

    • Prices of stocks are determined by supply and demand

    • Investors can make profits by buying low and selling high

    • Stock market indices like S&P 500 and Dow Jones represent the overall performance of the market

    • Answered by AI
    Add your answer
  • Q2. Tell me about yourself, your educational details, your hobbies and interests and your family background
    • Add your answer
  • Q3. What is your salary expectations?
    • Add your answer
  • Q4. Are you comfortable doing rotational shifts without pick up and drop facility?
    • Add your answer
  • Q5. What do you know about trading?
  • Ans. 

    Trading involves buying and selling financial instruments such as stocks, bonds, and commodities in order to make a profit.

    • Trading is the act of buying and selling financial instruments such as stocks, bonds, commodities, and currencies.

    • Traders aim to make a profit by taking advantage of price fluctuations in the market.

    • Different types of trading include day trading, swing trading, and long-term investing.

    • Trading can b...

    • Answered by AI
    Add your answer
  • Q6. Do you have any plans for further studies?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Sharekhan Customer Service Executive interview:
  • Stock Market

Customer Service Executive Interview Questions & Answers

Sharekhan user image Anonymous

posted on 11 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself ? What are your educational qualifications ? About your personal family background.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. About basic questions in regards to share market.
    • Add your answer
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More about working at IIFL Finance

IIFL Finance Interview FAQs

How many rounds are there in IIFL Finance Customer Service Executive interview?
IIFL Finance interview process usually has 1 rounds. The most common rounds in the IIFL Finance interview process are Technical.
How to prepare for IIFL Finance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IIFL Finance. The most common topics and skills that interviewers at IIFL Finance expect are Customer Service, Outbound Calling, Communication Skills, Domestic BPO and Health Insurance.

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IIFL Finance Customer Service Executive Salary
based on 62 salaries
₹1.5 L/yr - ₹4 L/yr
16% less than the average Customer Service Executive Salary in India
View more details

IIFL Finance Customer Service Executive Reviews and Ratings

based on 19 reviews

3.4/5

Rating in categories

2.8

Skill development

3.0

Work-life balance

3.4

Salary

2.5

Job security

2.9

Company culture

3.4

Promotions

2.4

Work satisfaction

Explore 19 Reviews and Ratings
Customer Service Executive Jobs at IIFL Finance
Customer Service Executive || Gold Loans || Pune

Pune

0-3 Yrs

₹ 2.75-4 LPA

Customer Service Executive || Gold Loans || Mumbai

Mumbai

0-2 Yrs

₹ 2.5-4 LPA

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