Bajaj Finance Customer Service Executive Interview Questions and Answers

Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale
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Q2. But you need always interview eye contact
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Q1. About gold loan related
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It was based on mathematics and reasoning.

Q1. Interview with HR and seniors
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Q2. Asked about company policy and process
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Q1. How would you deal with short tempered person?
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Q2. How would you explain about mutual fund operations to person who is new to it.
Ans. 
Mutual fund operations involve pooling money from multiple investors to invest in a diversified portfolio of securities.
• Explain that mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.

• Describe how mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

• Explain the ...read more
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General aptitude test and general knowledge questions

Q1. Golden rules of accounts
Ans. 
Golden rules of accounts are basic principles that guide the accounting process.
• Always maintain accurate and up-to-date records

• Separate personal and business finances

• Follow the principle of double-entry accounting

• Ensure consistency in recording transactions

• Regularly reconcile accounts with bank statements
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Q2. Self introduction
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Q3. Last working experience
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Q4. My profile details
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Q5. Courses completed apart from our studies
Ans. 
Completed courses in customer service, communication skills, and conflict resolution.
• Customer service training course at XYZ Institute

• Communication skills workshop at ABC Training Center

• Conflict resolution seminar at DEF College
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