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IIFL Finance Customer Service Executive Interview Questions and Answers

Updated 4 Jul 2022

1 interview found

Sort by: Popular

1 Interview Round

1

Technical Round (1 Question)

  • Q1. About gold loan related

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join IIfl finance LTD because they are not providing full & final i.e not providing salery of notice period

Customer Service Executive Jobs at IIFL Finance

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Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Oct 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is the basic understanding of finances?
  • Q2. How to manage to branch service and customer service and staff product?

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm drawn to this job because of the opportunity for growth and advancement. I'm eager to learn new skills and take on new challenges, and I see this role as a perfect fit for my career goals." "I'm excited about the company's mission and values, and I believe in the work that you do.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Customer queries

Interview Preparation Tips

Interview preparation tips for other job seekers - BPO
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale
  • Q2. But you need always interview eye contact

Interview Preparation Tips

Topics to prepare for HDB Financial Services Customer Service Executive interview:
  • Sales
  • Customer Relationship
Interview preparation tips for other job seekers - Smile your face don't get stress after joining 1 month training paid
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

It was based on mathematics and reasoning.

3

HR Round (2 Questions)

  • Q1. Interview with HR and seniors
  • Q2. Asked about company policy and process

Interview Questions

I applied via Company Website and was interviewed in Jun 2020.

1 Interview Round

Interview Questions

  • Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer) Add Answer
  • Q2. Job experience service brake down accident work Add Answer
  • Q3. Will we required job Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear respected sir ,
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job

Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77

Customer Service Executive Interview Questions

Muthoot Fincorp user image Hari Prasad Mucchukotla

posted on 6 Dec 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. About me and my background
  • Q2. About my qualification
2

Assignment Round

Very good to know the capacity

Interview Preparation Tips

Interview preparation tips for other job seekers - To know the process
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. How would you deal with short tempered person?
  • Q2. How would you explain about mutual fund operations to person who is new to it.

I applied via Referral and was interviewed before Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. How many experience and etc other
  • Q2. Which company and working type

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level best interview facing. Jyada Batane ki jarurat nahi hoti interview me jitna puche utna

IIFL Finance Interview FAQs

How many rounds are there in IIFL Finance Customer Service Executive interview?
IIFL Finance interview process usually has 1 rounds. The most common rounds in the IIFL Finance interview process are Technical.
How to prepare for IIFL Finance Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IIFL Finance. The most common topics and skills that interviewers at IIFL Finance expect are Customer Service, Outbound Calling, Communication Skills, Domestic BPO and Health Insurance.

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IIFL Finance Customer Service Executive Salary
based on 66 salaries
₹1.5 L/yr - ₹4 L/yr
20% less than the average Customer Service Executive Salary in India
View more details

IIFL Finance Customer Service Executive Reviews and Ratings

based on 19 reviews

3.4/5

Rating in categories

2.8

Skill development

3.0

Work-Life balance

3.4

Salary & Benefits

2.5

Job Security

2.9

Company culture

3.4

Promotions/Appraisal

2.4

Work Satisfaction

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