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4.0

based on 5.1k Reviews

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48 IIFL Finance Jobs

Customer Service Executive

1-6 years

₹ 3 - 6.5L/yr

Thane, Mumbai

1 vacancy

Customer Service Executive

IIFL Finance

posted 2d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities

Receive and log customer complaints through various channels

Excellent communication and interpersonal skills, both verbal and written.

Strong problem-solving and analytical skills.

Attention to detail and accuracy.

Proficiency in relevant software tools, such as CRM systems and complaint management software (CMS).

Experience in complaint resolution and having handled regulatory complaints would be preferred.






Employment Type: Full Time, Permanent

Read full job description

IIFL Finance Interview Questions & Tips

Prepare for IIFL Finance Customer Service Executive roles with real interview advice

People are getting interviews at IIFL Finance through

(based on 172 IIFL Finance interviews)
Job Portal
Walkin
Referral
Campus Placement
Company Website
Recruitment Consultant
33%
22%
20%
5%
5%
3%
12% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at IIFL Finance are saying

3.4
 Rating based on 19 Customer Service Executive reviews

Likes

IIFL company rules good.

Dislikes

Work place not satisfied

Read 19 reviews

Customer Service Executive salary at IIFL Finance

reported by 66 employees with 1-6 years exp.
₹1.5 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details

What IIFL Finance employees are saying about work life

based on 5.1k employees
59%
78%
47%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

IIFL Finance Benefits

Submitted by Company
Cafeteria
Job Training
Work From Home
Soft Skill Training
Child care
Health Insurance +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport
Work From Home +6 more
View more benefits

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IIFL Finance Mumbai Office Location

View all
Mumbai, Maharashtra Office
Headquarter
4th Floor, Hubtown Solaris, Telli Gully, Andheri East Mumbai, Maharashtra
400069

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