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Jr Service Executive - Customer Service Operations
0-2 years
Pune
1 vacancy
Jr Service Executive - Customer Service Operations
Tata Communications
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills
Working on crammer to release service level migration plan for Access ring & Core Ring.
Maintain awareness of latest technologies in the domain
Employment Type: Full Time, Permanent
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What people at Tata Communications are saying
Rating based on 130 Customer Service Executive
reviews
Anonymous · Service manager
in New Delhi
Everything is good till your project going on with client
There no any internal position for you if you'r project is closed Example i worked on TCTS-VIL project after end this project I apply IJP call hiring managers but no response even not a single interview I understand that if you don't have reference you can't get IJP & internal jobs as no one ready to take interview
Read 130 reviewsCustomer Service Executive salary at Tata Communications
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