IIFL Finance Customer Service Executive Reviews by 10+ Employees | Rated 3.4/5

What employees say about IIFL Finance?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

75% employees reported

Flexible timing

47% employees reported

Within city

55% employees reported

View more detailed insights

Gender based rating

2.3

Rated by Women

12 reviews

4.6

Rated by Men

6 reviews

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Top Mentions in IIFL Finance Customer Service Executive Reviews

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19 reviews found

Sort by: Popular

Customer Service Executive in Tumakuru

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 May 2024

Likes

IIFL company rules good.

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

Work place not satisfied

Work satisfaction - Poor

Customer Service Executive in Thane

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 Mar 2023

Likes

There is no positive point as such

Dislikes

Bad management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Thane

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Mar 2023

Likes

There are nothing to mention

Dislikes

Bad management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hooghly

Full Time

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 23 Jun 2023

Likes

Salary on time

Salary - Good
Promotions - Good

Dislikes

Daily big day, job security,

Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Gajraula

Gold Loan Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Jul 2021

Likes

Good security, Good work culture, Good Management & Good company policies.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Work Details

1.7 years

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Service Executive in Kottivakkam, Chennai, Tamil Nadu

Sales & Marketing Executive Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Nov 2020

Likes

Good experience

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

My branch no codinastion

Work Details

1\5

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Hyderabad / Secunderabad

Gold Loan Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Apr 2021

Likes

Money problem

Dislikes

My department is gold lone but he will asked me health insurance mandatory that's not curect

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Not bad

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Guwahati

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Aug 2021

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hectic

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in KANPUR_UP

Gold Loan Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Apr 2021

Likes

Good environment and culture in organization. All seniors and team mambers are supportive and the management is transparent. Company policies are good .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Tanuku

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jun 2021

Likes

Good environment to work

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Transfers was not good

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Dabhoi

Gold Loan Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Dec 2020

Likes

IIFL Office work to provide operation and customer service to work on all

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Marketing

Job security - Poor
Promotions - Poor

Work Details

Not good

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Surat

Customer care Executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Mar 2021

Likes

Work culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Sunday is working day

Work Details

The job is quite interesting

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Thane

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Sep 2018

Likes

The worst company with whom i worked n wasted my year

Dislikes

No words itz just an worst

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Dhuri

Tourism Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 23 Nov 2019

Likes

I love the fact that I was part of a team who works harder for the beneficials and helps each other to achieve the heights. I liked my colleagues who come from various cultural backgrounds. I must say, the re-hire policy here is the coolest one. Thank you. Iifl rocks...

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Honestly speaking, Working hours are strict. Else everything is bit comfortable or adjustable.

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Thane

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Aug 2019

Likes

Good

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Thane

Customer service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Apr 2019

Likes

Nothing

Dislikes

I don't like the environment and people

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I was there in emails as well as on calling

Work timings: Strict Timings

Customer Service Executive in Thane

Inbound Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2018

Likes

Nothing.

Dislikes

Everything is terrible there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Service Executive in Vadodara

Administration Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Feb 2019

Likes

nothing like about IIFL

Dislikes

not job Security, no salary Growth, Salary issue, Not appraisal, not gud in work environment, Many issues, without appraisal and information - terminate, not supporting,lots of politics

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

bad experience, never come back with IIFL

Work days: Monday to Saturday (Flexible Timings)

Employee Benefits

need to understand feeling of employee

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Customer Service Executive Jobs at IIFL Finance

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Customer Service Executive || Gold Loans || Pune

Pune

0-3 Yrs

₹ 2.75-4 LPA

Customer Service Executive || Gold Loans || Mumbai

Mumbai

0-2 Yrs

₹ 2.5-4 LPA

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 IIFL Finance reviews submitted by IIFL Finance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IIFL Finance is the right company for you. 75% of employees rep...Read more

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IIFL Finance Customer Service Executive Reviews

IIFL Finance Customer Service Executive Reviews

What employees say about IIFL Finance?

Workplace insights

Monday to Saturday

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

19 reviews found

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