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Mercedes-Benz Research and Development India Customer Service Interview Questions and Answers

Updated 19 Jun 2024

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Customer Service Interview Questions

user image Anonymous

posted on 19 Jun 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Case Study Round

EV growth in India, where do you see it going ?

2

One-on-one Round (1 Question)

  • Q1. Is EV viable in a country like India ?

Interview questions from similar companies

Customer Service Interview Questions

eClerx user image Simran Kumari

posted on 12 Apr 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed before Apr 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Why do you want to leave previous company? Do you have knowledge about troubleshooting? What is bpo?
2

Assignment Round

Typing
Essay writing
Grammer test

3

One-on-one Round (2 Questions)

  • Q1. Discussion about work.
  • Q2. Manager will explain work process in final round
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About marketing
  • Q2. About credit and debit card

Customer Service Associate Interview Questions

Kyndryl user image Karishma Devtalla

posted on 22 Sep 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Group Discussion Round

They just ask some question from my CV and about my current company

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
3

One-on-one Round (1 Question)

  • Q1. Interview was quite smooth I'd say

I applied via Naukri.com and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. They was asked self introduction
  • Q2. They only asked self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure confidence while telling self introduction.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Brief introduction
  • Q2. How did you spend last weekend
2

Behavioral Round (3 Questions)

  • Q1. Why do you want to join this compny
  • Q2. Speak for one minute on this topic(drugg addiction)
  • Q3. They just check your fluency and grammer

Interview Preparation Tips

Topics to prepare for eClerx Customer Service Associate interview:
  • Public Speaking
  • Listening
  • Writing
  • Reading
Interview preparation tips for other job seekers - If you are comfortable in English then it's easy,but if you are not comfortable in English then you should practice atleast 2 or 3 months
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

Basic English Test and Maths questions

2

HR Round (2 Questions)

  • Q1. Introduce your self
  • Q2. Basic question about famil and past job experience
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Campus Placement

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Speak for a topic they suggest for a minute
3

One-on-one Round (1 Question)

  • Q1. Speaking. Answer interactively
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to prepare well for the interview

Mercedes-Benz Research and Development India Interview FAQs

How many rounds are there in Mercedes-Benz Research and Development India Customer Service interview?
Mercedes-Benz Research and Development India interview process usually has 2 rounds. The most common rounds in the Mercedes-Benz Research and Development India interview process are Case Study and One-on-one Round.

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