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eClerx Customer Service Interview Questions and Answers
Updated
12 Apr 2024
eClerx Customer Service Interview Experiences
1 interview found
Simran Kumari
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I appeared for an interview before Apr 2023.
Round 1 - HR
(1 Question)
- Q1. Why do you want to leave previous company? Do you have knowledge about troubleshooting? What is bpo?
Add your answer
Round 2 - Assignment
Typing
Essay writing
Grammer test
Round 3 - One-on-one
(2 Questions)
- Q1. Discussion about work.
- Q2. Manager will explain work process in final round
Add your answer
Add your answer
Customer Service Jobs at eClerx
Top trending discussions
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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Interview questions from similar companies
Interview Questionnaire
2 Questions
- Q1. About digital marketing. questions about AI,IOT and how they are being used. About half an hour long interview mostly on these topics. In addition, questions related to search engine optimisation and socia...
- Q2. Salary discussion.
Add your answer
Add your answer
Interview Preparation Tips
Round: Resume Shortlist
Experience: Previous work experience and the projects I worked on.
Experience: Previous work experience and the projects I worked on.
I applied via Recruitment Consultant and was interviewed in Nov 2019. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. All the technical questions related to ccna and mcsa.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was really tough but cleared anyhow.
I appeared for an interview before Dec 2015.
Interview Questionnaire
2 Questions
- Q1. Basic questions on Java and data structures with few analytics questions
- Q2. Basic questions
Add your answer
Add your answer
Interview Preparation Tips
Round: Test
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90
Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.
Skills: Java Programming
College Name: Thapar University, Patiala
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90
Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.
Skills: Java Programming
College Name: Thapar University, Patiala
I appeared for an interview in Mar 2017.
Interview Preparation Tips
Round: Resume Shortlist
Experience: Resume got shortlisted
Round: Technical Interview
Experience: The interviewer grilled on murex technical questions
Round: HR Interview
Experience: Personality tests
Experience: Resume got shortlisted
Round: Technical Interview
Experience: The interviewer grilled on murex technical questions
Round: HR Interview
Experience: Personality tests
I appeared for an interview in Jun 2016.
Interview Questionnaire
3 Questions
- Q1. General hr questions
- Q2. About technology used earlier
- Q3. Included work profile and negotiations
Add your answer
Add your answer
Add your answer
I applied via Campus Placement and was interviewed before Nov 2019. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Self introduction
- Q2. Why should i hire you?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - first thing ..confidence and the second one clarity matters a lot in any interview,
small tip instead of i come from a family of four, you can say i come from a happy family of four... be proud of what you are always.
as a fresher i have theoretical knowledge but yes am pretty sure that i can utilize my skills which contributes the growth of the organization.
small tip instead of i come from a family of four, you can say i come from a happy family of four... be proud of what you are always.
as a fresher i have theoretical knowledge but yes am pretty sure that i can utilize my skills which contributes the growth of the organization.
Interview Questionnaire
3 Questions
- Q1. I was shortlisted two times ,but i did not get joining latter
- Q2. Ans hr did not respond on the mail.
- Q3. Why you shortlisted the candidate if you do not provide the joining
Add your answer
Add your answer
Add your answer
I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Coding parts, tricky
- Q2. Not answered
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Not good experience bad attitude of interviewer joined late and behavea as he is working in google... Lol
Senior Associate Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 20 Aug 2021
I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. They will check with your Stability.
- Q2. They will check with our communication by asking to tell about ourselves.
- Q3. By given a General topic, you have to discuss about it for 1-2 minutes.
Add your answer
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be Good with your communication skills.
eClerx Interview FAQs
How many rounds are there in eClerx Customer Service interview?
eClerx interview process usually has 3 rounds. The most common rounds in the eClerx interview process are One-on-one Round, HR and Assignment.
How to prepare for eClerx Customer Service interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Customer Service, Chat Process, BPO, Blended Process and CSE.
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eClerx Customer Service Interview Process
based on 1 interview
Interview experience
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