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eClerx Customer Service Interview Questions and Answers for Freshers

Updated 12 Apr 2024

eClerx Customer Service Interview Experiences for Freshers

1 interview found

Customer Service Interview Questions & Answers

user image Simran Kumari

posted on 12 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2023.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to leave previous company? Do you have knowledge about troubleshooting? What is bpo?
Round 2 - Assignment 

Typing
Essay writing
Grammer test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Discussion about work.
  • Q2. Manager will explain work process in final round

Customer Service Jobs at eClerx

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Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. About you?

I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction ,what is python, cyber security

Interview Preparation Tips

Interview preparation tips for other job seekers - Say all the answers with confidence

I applied via Company Website and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. As I was from Insurance IT background most of the questions were from Insurance and SDLC for Insurance products
  • Q2. Be confident on what you are speaking. Communication skills has to be very good as I got a compliment from the Interviewer that I have a good communication skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep exploring.

Interview Questionnaire 

2 Questions

  • Q1. Why should I hire you
  • Q2. Tell them something which you r confident as your strength and you have an upper hand ... Anything close to you any learning which you apply in life

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and relaxed... What has to happen wil happen.

I applied via Company Website and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Self Introduction and Technical Knowledge about my work.
  • Q2. Situation Handling ability and Inter communication skills
  • Q3. Software skills and inter personal skills
  • Q4. Other aptitudes about the working environment

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your appearance and gather fullest knowledge into your working area.listen to all get useful advice but make decision on yoir own.

I appeared for an interview in Jun 2016.

Interview Questionnaire 

3 Questions

  • Q1. General hr questions
  • Q2. About technology used earlier
  • Q3. Included work profile and negotiations

I appeared for an interview before Dec 2015.

Interview Questionnaire 

2 Questions

  • Q1. Basic questions on Java and data structures with few analytics questions
  • Q2. Basic questions

Interview Preparation Tips

Round: Test
Experience: 1 minute for each question. Completely technical round with questions on Java, algorithm and data structures
Duration: 1 hour 30 minutes
Total Questions: 90

Round: HR Interview
Experience: They ask about your interest, your hobbies and once you are done with this they will ask you questions on the hobbies you previously claimed you like.

Skills: Java Programming
College Name: Thapar University, Patiala

I appeared for an interview in Mar 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume got shortlisted

Round: Technical Interview
Experience: The interviewer grilled on murex technical questions

Round: HR Interview
Experience: Personality tests

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About communication skills & professional experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - If was wonderful experience

eClerx Interview FAQs

How many rounds are there in eClerx Customer Service interview for freshers?
eClerx interview process for freshers usually has 3 rounds. The most common rounds in the eClerx interview process for freshers are HR, Assignment and One-on-one Round.
How to prepare for eClerx Customer Service interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Customer Service, Communication Skills, Customer Satisfaction, Night Shift and Soft Skills.

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eClerx Customer Service Interview Process for Freshers

based on 1 interview

Interview experience

4
  
Good
View more

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Navi Mumbai,

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+1

0-3 Yrs

₹ 1-5 LPA

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