7 eClerx Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

eClerx Customer Service Associate Interview Experiences

2 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 23 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Brief introduction

Add your answer

Q2. How did you spend last weekend

Add your answer

Round 2 - Behavioral

(3 Questions)

Q1. Why do you want to join this compny

Ans. Asked some qes. From my resume like. (Hobby related,extra curricular activities)

Answered Anonymously

Add your answer

Q2. Speak for one minute on this topic(drugg addiction)

Add your answer

Q3. They just check your fluency and grammer

Add your answer

Interview Preparation Tips

Topics to prepare for eClerx Customer Service Associate interview:

Public Speaking
Listening
Writing
Reading

Interview preparation tips for other job seekers - If you are comfortable in English then it's easy,but if you are not comfortable in English then you should practice atleast 2 or 3 months

HCLTech

There's no stopping you

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Customer Service Associate Interview Questions & Answers

Anonymous

posted on 9 Jul 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Interviewer will ask you to speak atleast 5 minutes on any given topics to check your vocabulary

Add your answer

Q2. They will ask if you will be able to work in night shift

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Eclerx is a good company, but they move you from one process to another which is very hectic and the managers in other process are always behind you to improve performance as it will improve their scores on the floor.

Interview questions from similar companies

Senior Associate Interview Questions & Answers

Capgemini

Anonymous

posted on 28 Jan 2022

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Previous work related queries

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

Senior Associate Interview Questions & Answers

Cognizant

Anonymous

posted on 24 Aug 2021

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. All Technical quetions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

Senior Associate Interview Questions & Answers

HCLTech

Sumit Kateria

posted on 21 Dec 2019

I applied via Naukri.com and was interviewed in Nov 2019. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Regarding my previous experience

Add your answer

Q2. A long lengthy order management questionnaire was given and we were asked to write 5 emails based on the order management.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, let the interviewer know your area of expertise.

Senior Associate Interview Questions & Answers

Cognizant

Anonymous

posted on 26 Apr 2021

I applied via Job Portal and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Basic questions regarding Informatica, Data Warehousing concepts and Unix

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was easy. If one knows the basics of Informatica and Unix, Informatica can be cleared easily.

Senior Associate Interview Questions & Answers

Capgemini

posted on 14 Jan 2021

I applied via Iprimed Consultancy and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Technical, Self-introduction more Importantly questions come from your resume, so make sure u update everything correctly in u r resume.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Share u r thoughts, and be simple and clear.

Senior Associate Interview Questions & Answers

Cognizant

Anonymous

posted on 16 Jul 2020

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. 1st Technical- Cucumber Framework , How to buid job in Jenkins, TestNG and its Annotations, Selenium Action Classes, Robot Class, Core Java

Ans.

Answering technical questions on Cucumber, Jenkins, TestNG, Selenium, and Core Java.

To build a job in Jenkins, create a new job and configure it to run the test suite using Maven or Gradle.
TestNG annotations like @BeforeTest and @AfterTest can be used to set up and tear down test environments.
Selenium Action Classes like Actions and Select can be used to perform complex user interactions.
The Robot class can be used to ...

Answered by AI

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Q2. 2nd Technical: Jenkins, TestNG and its Annotations, Selenium Basics ,Scenarios based question on Selenium, Core Java , Questions on Hashmap , Regular Expressions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up all your basics and frameworks used.Be Confident.Easy to crack the interview.

Senior Associate Interview Questions & Answers

Cognizant

Anonymous

posted on 7 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Related to Selenium and Java. manual testing questions and also questions related to test lead role.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you answer

Senior Associate Interview Questions & Answers

Cognizant

posted on 14 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Interview question was from the Selenium, BDD, GIT Jenkins, functional testing, and some related to the testing process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, practice a few Programming at least explain the logic.

eClerx Interview FAQs

How many rounds are there in eClerx Customer Service Associate interview?

eClerx interview process usually has 1-2 rounds. The most common rounds in the eClerx interview process are HR, Behavioral and One-on-one Round.

How to prepare for eClerx Customer Service Associate interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Bpo Voice, Customer Service, Night Shift, US Process and US Shift.

What are the top questions asked in eClerx Customer Service Associate interview?

Some of the top questions asked at the eClerx Customer Service Associate interview -

Interviewer will ask you to speak atleast 5 minutes on any given topics to chec...read more
They just check your fluency and gram...read more

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eClerx Customer Service Associate Salary

based on 11 salaries

₹2 L/yr - ₹3.6 L/yr

At par with the average Customer Service Associate Salary in India

View more details

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