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eClerx Customer Service Associate Interview Questions and Answers
Updated
9 Jul 2024
eClerx Customer Service Associate Interview Experiences
2 interviews found
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Brief introduction
- Q2. How did you spend last weekend
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Round 2 - Behavioral
(3 Questions)
- Q1. Why do you want to join this compny
- Ans. Asked some qes. From my resume like. (Hobby related,extra curricular activities)
- Q2. Speak for one minute on this topic(drugg addiction)
- Q3. They just check your fluency and grammer
Answered
Anonymously
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Interview Preparation Tips
Topics to prepare for eClerx Customer Service Associate interview:
- Public Speaking
- Listening
- Writing
- Reading
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jul 2023. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. Interviewer will ask you to speak atleast 5 minutes on any given topics to check your vocabulary
- Q2. They will ask if you will be able to work in night shift
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Interview Preparation Tips
Interview preparation tips for other job seekers - Eclerx is a good company, but they move you from one process to another which is very hectic and the managers in other process are always behind you to improve performance as it will improve their scores on the floor.
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Interview questions from similar companies
Interview Questionnaire
3 Questions
- Q1. Inevitable consisted of 4 round :-
- Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
- Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...
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Interview Preparation Tips
Interview preparation tips for other job seekers - Practice Algorithms
I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
- Q2. Behavioral test on computer
- Q3. Package discussion
- Q4. Technical questions maybe with some scenarios.
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Interview Preparation Tips
General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week
I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. First round : 3 hours API coding round which tests you for your ability to code, coding style , coding design, test cases, etc
- Q2. Second Round : Java concepts
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Interview Preparation Tips
Interview preparation tips for other job seekers - If you are appearing for Java Backend Developer role, please prepare the Java concepts very well. Having experience with AWS, Kubernetes, Kafka, etc does help.
I applied via Company Website and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me something about yourself?
- Q2. Defect life cycle and testing life cycle
- Q3. Scenario
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be yourself and stick to your answer, there is nothing write or wrong in the interview world. Your experiences are your own experiences, they may not match other's experience. The person who is on the other side of the table knows this well.
I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Coding parts, tricky
- Q2. Not answered
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Interview Preparation Tips
Interview preparation tips for other job seekers - Not good experience bad attitude of interviewer joined late and behavea as he is working in google... Lol
Senior Associate Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 20 Aug 2021
I applied via Campus Placement and was interviewed before Aug 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. They will check with your Stability.
- Q2. They will check with our communication by asking to tell about ourselves.
- Q3. By given a General topic, you have to discuss about it for 1-2 minutes.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Be Good with your communication skills.
I applied via Recruitment Consultant and was interviewed in Feb 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. What are the development it focus on employee.
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Interview Preparation Tips
Interview preparation tips for other job seekers - I was given interview for the IT infrastructure Operations position, with having two years exp. Interview was well structured and it's Experience was great they were explained about my career opportunities. I felt it's a right offer and taken. I still feel happy for my decision.
I applied via Naukri.com and was interviewed in Jul 2019. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. This is specific to DevOps Profile. I was asked basic ansible and power shell related questions in first round.
- Q2. In second round i was asked scenario based questions on AWS.
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Interview Preparation Tips
Interview preparation tips for other job seekers - I would advice you to prepare according to what you have mentioned in your resume.
Have basic understanding of AWS architecture.
It totally depends on interviewer what he is going to ask.
Have basic understanding of AWS architecture.
It totally depends on interviewer what he is going to ask.
eClerx Interview FAQs
How many rounds are there in eClerx Customer Service Associate interview?
eClerx interview process usually has 1-2 rounds. The most common rounds in the eClerx interview process are HR, Behavioral and One-on-one Round.
How to prepare for eClerx Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at eClerx. The most common topics and skills that interviewers at eClerx expect are Bpo Voice, Customer Service, Night Shift, US Process and US Shift.
What are the top questions asked in eClerx Customer Service Associate interview?
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eClerx Customer Service Associate Interview Process
based on 2 interviews
Interview experience
View more
Customer Service Associate Interview Questions from Similar Companies
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At par with the average Customer Service Associate Salary in India
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eClerx Customer Service Associate Reviews and Ratings
based on 3 reviews
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