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Teleperformance
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Teleperformance Content Moderator Interview Questions, Process, and Tips
Top Teleperformance Content Moderator Interview Questions and Answers
- Q1. Reasons I. E. Types that moderation tasks allotted in.
- Q2. What is moderation
- Q3. What is customer satisfaction
Teleperformance Content Moderator Interview Experiences
9 interviews found
Anonymous
Coding was good at given program
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a detail-oriented individual with a passion for maintaining online content quality and safety.
Experienced in reviewing and moderating user-generated content
Strong attention to detail and ability to spot inappropriate or harmful content
Familiar with content moderation guidelines and policies
Excellent communication skills for providing feedback and enforcing guidelines
- Q2. Tell me about your hometown
- Ans.
My hometown is a small coastal town known for its beautiful beaches and seafood cuisine.
Located on the east coast of the country
Famous for its annual seafood festival
Popular tourist destination for beach lovers
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Feb 2024. There were 2 interview rounds.
Translation English to Urdu, Moderating some videos as per given policies.
(5 Questions)
- Q1. Basic questions from the resume. Asking if available 24/7 for shifts or not!.
- Q2. Translate Eng to Urdu
- Ans.
Translate the question from English to Urdu
Use online translation tools for accurate translation
Ensure the context of the question is maintained in the translation
- Q3. Inquiries from Resume
- Q4. Status in Canada
- Ans.
Permanent Resident
Permanent residents have the right to live, work, and study in Canada indefinitely
They have access to healthcare and social benefits
They are not Canadian citizens and cannot vote or hold certain jobs requiring security clearance
- Q5. Are you available 24/7
Interview Preparation Tips
Maani
(1 Question)
- Q1. Introduction and qualification
(1 Question)
- Q1. Experience of previous work and organisation
What people are saying about Teleperformance
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2023. There was 1 interview round.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a detail-oriented individual with a passion for maintaining online content quality and safety.
Experienced in reviewing and moderating user-generated content
Strong attention to detail and ability to identify inappropriate or harmful material
Familiar with content moderation guidelines and policies
Excellent communication skills for providing feedback to users
- Q2. Why do you want to join teleperformance
- Ans.
I want to join Teleperformance because of its reputation for providing excellent customer service and career growth opportunities.
Teleperformance is known for its commitment to delivering high-quality customer service
I am impressed by the career advancement opportunities offered by Teleperformance
I believe my skills and experience align well with the requirements of a Content Moderator role at Teleperformance
- Q3. What is content moderation
- Ans.
Content moderation is the process of monitoring and reviewing user-generated content to ensure it meets the guidelines and standards set by a platform.
Reviewing user-generated content for inappropriate or harmful material
Enforcing community guidelines and standards
Removing or flagging content that violates policies
Providing feedback to users on their content
Examples: monitoring comments on a social media platform, revi
Interview Preparation Tips
Teleperformance interview questions for designations
Selected
I applied via Naukri.com and was interviewed before Apr 2022. There were 4 interview rounds.
We were asked to write an assignment on women as a taxi driver
It was amcat test and was quiet difficult
(2 Questions)
- Q1. My opinion on certain content
- Q2. Whether i should i form someone else regarding the content I’ll be working on
Interview Preparation Tips
Get interview-ready with Top Teleperformance Interview Questions
Selected
I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Introduction and about bpo
- Q2. What is customer satisfaction
- Ans.
Customer satisfaction is the measure of how happy or content customers are with a company's products, services, and overall experience.
Customer satisfaction is crucial for building brand loyalty and repeat business.
It is often measured through surveys, feedback forms, and online reviews.
Factors influencing customer satisfaction include product quality, customer service, pricing, and convenience.
Examples of customer sat...
- Q3. What is customer service.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving complaints, and providing guidance on products or services.
It focuses on building positive relationships with customers to ensure satisfaction and loyalty.
Examples include answering phone calls, responding to emails, and assisting customers in perso...
(3 Questions)
- Q1. Type a paragraph in 2minutes
- Ans.
I am a skilled Content Moderator with experience in monitoring and reviewing online content for compliance with guidelines.
Experience in reviewing user-generated content for inappropriate material
Ability to make quick and accurate decisions on content moderation
Familiarity with content moderation tools and processes
- Q2. What is your goal in next five years
- Q3. Comfortable in rotational shift
- Ans.
Yes, I am comfortable working in rotational shifts.
I have previous experience working in rotational shifts and have adapted well to the schedule.
I understand the importance of maintaining productivity and focus regardless of the shift timing.
I am willing to adjust my personal schedule to accommodate rotational shifts.
I have good time management skills to ensure smooth transition between shifts.
I am aware of the potenti...
I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me something about yourself
(1 Question)
- Q1. What was your scores and performance in last company..
Interview Preparation Tips
- Nothing
- Just be confident
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 3 interview rounds.
Self And Content moderator
(1 Question)
- Q1. Oops round Salary discussion
Interview Preparation Tips
While joining just enquire about process and management
I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Moderation definitions
- Q2. What is moderation
- Ans.
Moderation is the process of monitoring and regulating user-generated content to ensure it meets certain standards.
Moderation involves reviewing and approving or rejecting user-generated content such as comments, posts, and images.
Moderators enforce community guidelines and policies to maintain a safe and respectful online environment.
Moderation can be done manually by human moderators or through automated tools such a...
- Q3. Reasons I. E. Types that moderation tasks allotted in.
- Ans.
Moderation tasks are allotted based on the type of content being moderated.
Different types of content require different levels of moderation
Types of content include text, images, videos, and audio
Moderation tasks can include checking for hate speech, nudity, violence, and other inappropriate content
Social media platforms, online marketplaces, and gaming websites are examples of platforms that require content moderation
Interview Preparation Tips
Interview questions from similar companies
Shakti Singh Mann
Selected
I applied via Walk-in and was interviewed in May 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is content moderator
- Ans.
A content moderator is responsible for reviewing and monitoring user-generated content on online platforms to ensure it meets the platform's guidelines and standards.
Review and moderate user-generated content to ensure it complies with platform guidelines
Remove inappropriate or harmful content such as hate speech, violence, or nudity
Flag and escalate content that violates guidelines to higher authorities for further ac...
Versant round contained psychological test and english test
(2 Questions)
- Q1. KPIs in the last organization
- Ans.
Implemented KPIs to track content moderation efficiency and accuracy.
Utilized KPIs such as number of flagged posts, response time to reported content, accuracy of moderation decisions
Monitored KPIs regularly to identify trends and areas for improvement
Used KPI data to adjust moderation strategies and improve overall content quality
- Q2. Quality score in the last organization
- Ans.
Quality score in previous organization was consistently high, exceeding expectations.
Consistently achieved high quality scores in previous organization
Exceeded expectations in maintaining quality standards
Received positive feedback from supervisors and team members for quality of work
Interview Preparation Tips
Skills evaluated in this interview
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Teleperformance Content Moderator Interview Process
based on 10 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Content Moderator Interview Questions from Similar Companies
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Teleperformance Content Moderator Reviews and Ratings
based on 130 reviews
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