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Landmark Group Customer Relation Executive Interview Questions and Answers

Updated 17 Jun 2020

Landmark Group Customer Relation Executive Interview Experiences

1 interview found

Interview Questionnaire 

4 Questions

  • Q1.  What is your 5 good qualty?
  • Q2.  What is your bad qualty?
  • Q3. Aap ko hmm job kyu de?
  • Q4.  Aap ko ye job kyu chahiye?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
  • Q2. Questions on daily basis works
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me your strengths, and would your previous colleagues agree?
  • Ans. 

    My strengths include excellent communication skills, problem-solving abilities, and a strong work ethic. I believe my previous colleagues would agree.

    • Excellent communication skills: I am able to effectively communicate with customers and colleagues, ensuring clear understanding and resolution of issues.

    • Problem-solving abilities: I am skilled at identifying and addressing customer concerns in a timely and efficient mann...

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a dedicated and customer-focused individual with a strong background in customer service and problem-solving.

    • Started working in customer service at a young age

    • Completed training in conflict resolution

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q3. Tell me about your previous experience
  • Ans. 

    I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Worked as a Customer Service Representative at XYZ Company for 2 years

    • Managed a high volume of customer inquiries via phone, email, and chat

    • Resolved customer issues efficiently and effectively

    • Received positive feedback from customers for my excellent service

    • Trained new team member

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
  • Answered Anonymously
  • Q2. How long in a day u can work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

I applied via Company Website and was interviewed in Sep 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Tell me something about yourself?
  • Q2. Why do you want to work for IKEA?
  • Q3. What do you know about IKEA?
  • Q4. Tell me about your family in hindi and English?
  • Q5. Tell me about your previous work experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very easy if you have good command over English as well hindi.

Be confident and clear whenever you face the interviwer.

Good communication skills in hindi and english is a must.

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about Yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal questions nothing to worry about it
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. My name, my place.
  • Q2. Why I was interested in the company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to get job, If your English is good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you want to join retail
Round 3 - Group Discussion 

What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc

Interview Preparation Tips

Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

Landmark Group Interview FAQs

What are the top questions asked in Landmark Group Customer Relation Executive interview?

Some of the top questions asked at the Landmark Group Customer Relation Executive interview -

  1. aap ko hmm job kyu ...read more
  2. Aap ko ye job kyu chahi...read more

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Landmark Group Customer Relation Executive Salary
based on 21 salaries
₹1.2 L/yr - ₹3 L/yr
24% less than the average Customer Relation Executive Salary in India
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Landmark Group Customer Relation Executive Reviews and Ratings

based on 8 reviews

4.4/5

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3.9

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3.9

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3.2

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4.8

Company culture

3.4

Promotions/Appraisal

3.8

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