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Kotak Mahindra Bank Operations Executive Interview Questions and Answers

Updated 11 Jun 2023

Kotak Mahindra Bank Operations Executive Interview Experiences

2 interviews found

Operations Executive Interview Questions & Answers

user image mahananda Reddy

posted on 11 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Self introduction
  • Q2. Previous experience
  • Q3. Salary expectation
  • Q4. Company details

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for hr

I applied via Recruitment Consultant and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Ckyc releted questions
  • Q2. Account opening releted work
  • Q3. Insurance related work

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Operations Executive Interview Questions Asked at Other Companies

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Q1. What is the electric current? How is works ?
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Q2. What is OOPs? Difference between Overloading and overriding, what ... read more
Q3. You need 10 delivery boy per day to get operations but unfortunat ... read more
Q4. Why high voltage is preferred for transmission of electrical powe ... read more
asked in Infosys
Q5. How to check ram usage in linux EC2 instance

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a results-driven operations executive with a proven track record of optimizing processes and driving efficiency.

    • Over 10 years of experience in operations management

    • Strong leadership skills with a focus on team collaboration

    • Implemented cost-saving initiatives that resulted in a 20% increase in profit margins

    • Skilled in analyzing data to identify areas for improvement

    • Excellent communication skills to effectively liai

  • Answered by AI
  • Q2. Why do you want to leave job
  • Ans. 

    Seeking new challenges and growth opportunities in a dynamic work environment.

    • Looking for career advancement

    • Seeking new challenges and opportunities for growth

    • Interested in working in a more dynamic and fast-paced environment

  • Answered by AI
  • Q3. Where do you see yourself in next 5 years
  • Ans. 

    In the next 5 years, I see myself leading a team of operations professionals, implementing innovative strategies to drive efficiency and growth.

    • Continuing to develop my leadership skills through ongoing training and mentorship

    • Taking on more responsibilities and projects to expand my expertise

    • Working towards achieving measurable results and exceeding performance targets

    • Building strong relationships with cross-functional

  • Answered by AI
  • Q4. Why you are constantly changing jobs
  • Ans. 

    I have been seeking new challenges and opportunities for growth in my career.

    • I am constantly looking for new challenges and opportunities to learn and grow.

    • I have been seeking roles that align more closely with my long-term career goals.

    • I have changed jobs to explore different industries and gain diverse experience.

    • I have left previous positions due to lack of advancement opportunities or job satisfaction.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please confirm job location and duties before going for interview,they are more concern about stability.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - Aptitude Test 

The aptitude test will range from hard to medium difficulty.

Round 2 - Group Discussion 

The group discussion will focus on a national topic.

Round 3 - HR 

(2 Questions)

  • Q1. Can you describe your family background?
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Familiarity with the banking sector and the enhancement of communication skills.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Vlookup,Hlookup,
Round 2 - Technical 

(1 Question)

  • Q1. About Bank? Vlookup Hlookup Advanced Excel
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Banking related
  • Q2. Banking related 01
Round 2 - One-on-one 

(2 Questions)

  • Q1. Banking related
  • Q2. Banking related p2
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

I don't know .but exam is helpful

Round 3 - One-on-one 

(5 Questions)

  • Q1. Job relates.how to improve customer complain
  • Ans. 

    Complain ko smjhe aur unko customer care se agr ho jaye to usse connect krke solve krwaungi.

  • Answered Anonymously
  • Q2. How to manage customer complain
  • Ans. 

    Customer complaints can be managed by listening to their concerns, offering solutions, and following up to ensure satisfaction.

    • Listen actively to the customer's complaint without interrupting

    • Apologize for the inconvenience caused and empathize with the customer

    • Offer a solution or compensation to address the issue

    • Follow up with the customer to ensure their satisfaction and prevent future complaints

  • Answered by AI
  • Q3. How to growing up
  • Q4. How to customer meet
  • Q5. How to provide good service
  • Ans. 

    Providing good service involves understanding customer needs, delivering quality products/services, being responsive and reliable.

    • Understand customer needs and preferences

    • Deliver quality products/services

    • Be responsive and reliable

    • Provide personalized attention and follow-up

    • Seek feedback and continuously improve

    • Train and empower employees to deliver excellent service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly process my request
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. 1.tell me about your family 2.why do you choose this job
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Math noumbering test

Round 3 - Aptitude Test 

Math noumbering test

Round 4 - HR 

(3 Questions)

  • Q1. About my job my skills
  • Ans. My job experience is very well customer understands me
  • Answered by Neha Shaikh
  • Q2. What is your operations executive work
  • Q3. My work is cash management and office all work completed in my office

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Operations Executive interview?
Kotak Mahindra Bank interview process usually has 2 rounds. The most common rounds in the Kotak Mahindra Bank interview process are Resume Shortlist and HR.
How to prepare for Kotak Mahindra Bank Operations Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Back Office Operations, Excel, Banking Operations, Branch Operations and Data Entry.
What are the top questions asked in Kotak Mahindra Bank Operations Executive interview?

Some of the top questions asked at the Kotak Mahindra Bank Operations Executive interview -

  1. Ckyc releted questi...read more
  2. Account opening releted w...read more
  3. Insurance related w...read more

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Kotak Mahindra Bank Operations Executive Interview Process

based on 5 interviews

Interview experience

3.8
  
Good
View more
Kotak Mahindra Bank Operations Executive Salary
based on 198 salaries
₹1.1 L/yr - ₹4.5 L/yr
19% less than the average Operations Executive Salary in India
View more details

Kotak Mahindra Bank Operations Executive Reviews and Ratings

based on 31 reviews

4.3/5

Rating in categories

4.0

Skill development

3.7

Work-life balance

3.5

Salary

3.9

Job security

3.9

Company culture

3.4

Promotions

3.8

Work satisfaction

Explore 31 Reviews and Ratings
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