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based on 21.9k Reviews

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Jio Telecaller Interview Questions and Answers for Freshers

Updated 16 Sep 2023

Jio Telecaller Interview Experiences for Freshers

3 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023.Β There were 3 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - AssignmentΒ 

2 years assignment in bpo calling process

Round 3 - TechnicalΒ 

(5 Questions)

  • Q1. About computer knowledge
  • Q2. About telly office
  • Q3. About Microsoft office
  • Q4. About Microsoft excel
  • Q5. About Microsoft power point

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I like this job interview because very easy

Telecaller Interview Questions & Answers

user image Anonymous

posted on 25 Sep 2022

I applied via Company Website and was interviewed in Aug 2022.Β There were 5 interview rounds.

Round 1 - HRΒ 

(1 Question)

  • Q1. What do you talking about another person
  • Ans. Hello sir or madam call from jio number please recharge your mobile number Thank you sir
  • Answered Anonymously
Round 2 - Group DiscussionΒ 

Iam vanakaramanu I lives in kurnool

Round 3 - HRΒ 

(3 Questions)

  • Q1. What are you talking with customer
  • Ans. 

    I talk to customers to understand their needs, provide information about products/services, and resolve any issues they may have.

    • Listen actively to customer's concerns and queries

    • Provide accurate information about products/services

    • Offer solutions to customer's problems

    • Handle complaints and resolve issues

    • Upsell products/services to customers

    • Maintain a friendly and professional tone throughout the conversation

  • Answered by AI
  • Q2. How many times call in day
  • Q3. How to handle customers
  • Ans. Reply immediately be patient s
  • Answered Anonymously
Round 4 - Group DiscussionΒ 

Hi everyone
Any one have problem

Round 5 - One-on-oneΒ 

(2 Questions)

  • Q1. What are you talking with customer
  • Ans. 

    I talk to customers to understand their needs, provide information about products/services, and resolve any issues they may have.

    • Listen actively to customer's concerns and queries

    • Provide accurate information about products/services

    • Offer solutions to customer's problems

    • Handle complaints and resolve issues

    • Upsell products/services to customers

    • Maintain a friendly and professional tone throughout the conversation

  • Answered by AI
  • Q2. Some times switch off customer number what do you
  • Ans. 

    If a customer's number is switched off, I would try to contact them through alternative means and leave a message if possible.

    • Attempt to reach the customer through other contact details provided

    • Leave a voicemail or send a text message if available

    • Follow up with the customer at a later time

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir call from jio number please recharge your number thanks you sir

Telecaller Interview Questions Asked at Other Companies for Fresher

asked in Jio
Q1. Some times switch off customer number what do you
asked in 9 Plus 9
Q2. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q3. What is credit card & what is debit card
asked in Athena BPO
Q4. If the customer behave rudely how you handle that?
asked in 9 Plus 9
Q5. You have completed your study in which stream

Telecaller Interview Questions & Answers

user image Roohifathimaanas Simar

posted on 13 Feb 2022

Round 1 - HRΒ 

(8 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Tell me about yourself.
  • Q3. Where do you see yourself in 5 years?
  • Q4. Why are you looking for a change?
  • Q5. Why should we hire you?
  • Q6. Share details of your previous job.
  • Q7. What is your family background?
  • Q8. What are your salary expectations?
Round 2 - HRΒ 

(2 Questions)

  • Q1. What is your family background?
  • Q2. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm very interested in this job

Interview questions from similar companies

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-oneΒ 

(3 Questions)

  • Q1. Amazon company services
  • Q2. Samsung company se antivirus request
  • Q3. Mera request hai ki mujhe mere

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon company bahut hi complicated hai achha hai badhiya hai time se salary deta hai aur kya chahie main chahti hun Amazon company mere liye bhi Koi aisa

I applied via Campus Placement and was interviewed in Oct 2022.Β There were 3 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HRΒ 

(2 Questions)

  • Q1. When did you reuite mam .i am legally waiting, because my sister also working inthis company ☺️☺️
  • Q2. It's good to get response from you. I am greatful for that
Round 3 - TechnicalΒ 

(1 Question)

  • Q1. What is recruiter answer for your questions that almost they said in your experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active Be enjoy πŸ™Œ your work . That's what can any says in your life lead happy with your surroundings 😊😊😊

I applied via Naukri.com and was interviewed in Jul 2022.Β There were 4 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group DiscussionΒ 

To have a good communication with eploy

Round 3 - HRΒ 

(1 Question)

  • Q1. Communication skills among the staff members and having a good behavior with the team manager
Round 4 - TechnicalΒ 

(1 Question)

  • Q1. About qualification and the behaviour

Interview Preparation Tips

Topics to prepare for ICICI Bank Telecaller interview:
  • Networking
Interview preparation tips for other job seekers - to work for a long time in a company and to work hard

I applied via Naukri.com and was interviewed in Apr 2022.Β There were 3 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude TestΒ 

A, b, c and d are four numbers in arithmetic progression. The mean of these four numbers is 20. The common difference between the numbers is 5. Find the product of first and last numbers.

A shopkeeper has two items A & B. A was sold at a profit of 25% and B was sold at a loss of 15%. If the cost price of A is 15% more than that of B, what is the overall profit/ loss % to the shopkeeper?

From a point A on the ground, the angle of elevation of a tower is 45˚. A ship moving at 20 m/sec started moving from point A to point B in 45 seconds. The angle of elevation from point B is 60˚. Find the height of the tower
.
How much time will it take for the amount Rs 450 to yield Rs 81
as interest at the rate 4.5per Annum of simple interest

Round 3 - Coding TestΒ 

Two tran 100m and 200m long run at speed 60kmph respectivel direction on track what time to croos
A man inverses 10loss by selling bag at RS 540 find prices should the bag be sold to earn 20 profit

Interview Preparation Tips

Interview preparation tips for other job seekers - Research About the company
Understand job Description
Know your interviewer
Perform A self assessment
Hard skil and saft skill
Ask intelligent questions
Salary Negotiation

I applied via Company Website and was interviewed in Jan 2022.Β There were 4 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Case StudyΒ 

Completed MBA

Round 3 - HRΒ 

(9 Questions)

  • Q1. Tell me about yourself.
  • Q2. Im swapna completed MBA graduate Coming to my education ssc completed in poornodhaya high school inter in new chaithanya college degrees in devid memorial college MBA osmaniya university My hobbies readi...
  • Q3. Sir im interested to this job i give my Self introduction about my education
  • Q4. My about hob details timings and about Salary
  • Q5. I will work from home In mail there is option
  • Q6. Amazon is a world famous shopping
  • Q7. So pls accept my job request
  • Q8. Im hard worker see my work And
  • Q9. Completed my application
Round 4 - Aptitude TestΒ 

Interview Preparation Tips

Interview preparation tips for other job seekers - My request accepte about my job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Feb 2022.Β There were 2 interview rounds.

Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HRΒ 

(2 Questions)

  • Q1. What is your name, or what is your education?
  • Q2. How are gone your last weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is a simple method of your confidance personality and basic information
Round 1 - Resume ShortlistΒ 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HRΒ 

(4 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanking you sir and medam giving this opportunity

Jio Interview FAQs

How many rounds are there in Jio Telecaller interview for freshers?
Jio interview process for freshers usually has 3-4 rounds. The most common rounds in the Jio interview process for freshers are HR, Resume Shortlist and Group Discussion.
What are the top questions asked in Jio Telecaller interview for freshers?

Some of the top questions asked at the Jio Telecaller interview for freshers -

  1. Some times switch off customer number what do ...read more
  2. How to handle custom...read more
  3. Bcz my career opportunity and also financial prblm this also not only one my be...read more
How long is the Jio Telecaller interview process?

The duration of Jio Telecaller interview process can vary, but typically it takes about less than 2 weeks to complete.

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People are getting interviews through

based on 2 Jio interviews
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Referral
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Jio Telecaller Salary
based on 81 salaries
β‚Ή0.6 L/yr - β‚Ή5 L/yr
20% less than the average Telecaller Salary in India
View more details

Jio Telecaller Reviews and Ratings

based on 59 reviews

4.3/5

Rating in categories

4.4

Skill development

4.3

Work-Life balance

4.4

Salary & Benefits

4.3

Job Security

4.4

Company culture

4.2

Promotions/Appraisal

4.4

Work Satisfaction

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