Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Jio Team. If you also belong to the team, you can get access from here

Jio Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 21.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern

Filter interviews by

Jio Telecaller Interview Questions, Process, and Tips

Updated 13 Feb 2024

Top Jio Telecaller Interview Questions and Answers

Jio Telecaller Interview Experiences

18 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 3 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(8 Questions)

  • Q1. What do you know about bop ?
  • Ans. 

    BOP stands for Business Owner Policy, which is a type of insurance policy that combines property and liability coverage for small businesses.

    • BOP provides coverage for property damage, business interruption, and liability protection in one policy

    • It is designed for small businesses to provide comprehensive coverage at a lower cost

    • BOP typically includes coverage for buildings, equipment, inventory, and liability for custo...

  • Answered by AI
  • Q2. Bop - federal bureau of prisons. This is a United states federal law enforcement agency under the department of justice that is responsible for the care, custody & control of incarcerated individuals who ...
  • Q3. Tell us about yourself / self introduction?
  • Q4. Hlo sir / mam this is sajjaveni, I'm studying in b.v.raju college in bhimavaram. 1st of all i thank to u bcz tq for giving this opportunity , I'm from kolleru lake near penchikalamarru village , my father ...
  • Q5. What is your vision to work with us in long term?
  • Q6. One of the key components of a personal vision statement is my short & long term goals. Many professionals use personal vision statement to support their career plans ,personal vision statement can keep yo...
  • Q7. Why do you want to join teleperformance ?
  • Q8. Bcz my career opportunity and also financial prblm this also not only one my best region my family prblm that's why my support is very important to family that's why i choosed this opportunity and I feel m...

Interview Preparation Tips

Topics to prepare for Jio Telecaller interview:
  • I'm so happy
Interview preparation tips for other job seekers - Tq for giving this opportunity bcz this one of the best platform, I trust this opportunity, I'm don't loose this opportunity

Telecaller Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

2 years assignment in bpo calling process

Round 3 - Technical 

(5 Questions)

  • Q1. About computer knowledge
  • Q2. About telly office
  • Q3. About Microsoft office
  • Q4. About Microsoft excel
  • Q5. About Microsoft power point

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes I like this job interview because very easy

Telecaller Interview Questions & Answers

user image Dnyaneshwar parasram kale

posted on 13 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. HR interview scheduled
  • Q2. Interdues your self
  • Q3. Family background
  • Q4. Education pass out year
  • Q5. Total experience your higer

Telecaller Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

Any one topic per details information provide karna and wriiten process me complete karna

Round 3 - Technical 

(3 Questions)

  • Q1. Related too my study perfrom the question
  • Q2. Self choice question ask me
  • Q3. I am medical student according too medical line question ask me

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Jio interview questions for designations

 Assistant Manager

 (81)

 Deputy Manager

 (44)

 Customer Service Executive

 (24)

 Sales Executive

 (22)

 Senior Executive

 (21)

 Manager

 (17)

 Customer Care Executive

 (14)

 Senior Manager

 (13)

Telecaller Interview Questions & Answers

user image Anonymous

posted on 9 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Of course! I'd be happy to help with a technician-related question. Please go ahead and ask your question, and I'll do my best to provide you with an answer or guidance.
  • Q2. Certainly, I can help with multiple-choice questions (MCQs) related to technician topics. Please provide the question and the answer choices, and I'll do my best to assist you in selecting the correct answ...

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm not aware of any specific job advertisements from Jio as my knowledge only goes up until September 2021. To find job openings at Jio or any other company, I recommend visiting their official website or checking popular job search platforms.I don't have access to real-time job listings or specific information about Jio's current job openings as my knowledge is limited to information available up to September 2021. To find job opportunities with Jio in the telecommunications sector, I suggest visiting their official website or using popular job search websites and platforms. Additionally, you can network with professionals in the industry and check for updates on Jio's career page for the latest job openings and advice on the application process.

Telecaller Interview Questions & Answers

user image Anonymous

posted on 17 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer solution
  • Q2. Sales market MIM report

Interview Preparation Tips

Interview preparation tips for other job seekers - Job time Reliance Communication 8 years Jay maa infocom points 3 year job Tata Telecom distributor point Rama infocom and 3year job Airtel Arc point brij Bihar Sales sales postpaid 4 year job Samsung mobile Private Limited sales with f o s job profile my work back and Management sales sales management cash handing Sim activation store management customer dealing and customer solution sales activity cap activation

Telecaller Interview Questions & Answers

user image Anonymous

posted on 25 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

What is my qualification?
What is my school?
What is my degree course?
What is my name,mob. No,email address etc

Round 3 - Telephonic Call 

(2 Questions)

  • Q1. What is my name,course,degree,school,email
  • Q2. What is my name,course name,degree,school,email,work

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Telecaller Interview Questions & Answers

user image Anonymous

posted on 25 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. I can do this work from mobile
  • Q2. What is salary in job
  • Q3. What is timing in job
  • Q4. I am fresher. What i can do this work from mobile

Interview Preparation Tips

Topics to prepare for Jio Telecaller interview:
  • Hindi
Interview preparation tips for other job seekers - Ye job apke har sapna pura kar sakta h.
Ye job apke har problem ka solution h

Telecaller Interview Questions & Answers

user image Anonymous

posted on 25 Sep 2022

I applied via Company Website and was interviewed in Aug 2022. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What do you talking about another person
  • Ans. Hello sir or madam call from jio number please recharge your mobile number Thank you sir
  • Answered Anonymously
Round 2 - Group Discussion 

Iam vanakaramanu I lives in kurnool

Round 3 - HR 

(3 Questions)

  • Q1. What are you talking with customer
  • Ans. 

    I talk to customers to understand their needs, provide information about products/services, and resolve any issues they may have.

    • Listen actively to customer's concerns and queries

    • Provide accurate information about products/services

    • Offer solutions to customer's problems

    • Handle complaints and resolve issues

    • Upsell products/services to customers

    • Maintain a friendly and professional tone throughout the conversation

  • Answered by AI
  • Q2. How many times call in day
  • Q3. How to handle customers
  • Ans. 

    Handling customers requires patience, empathy, and effective communication skills.

    • Listen actively to their concerns and needs

    • Empathize with their situation and offer solutions

    • Remain calm and professional, even in difficult situations

    • Communicate clearly and effectively, using positive language

    • Follow up with customers to ensure their satisfaction

    • Handle complaints and conflicts with tact and diplomacy

  • Answered by AI
Round 4 - Group Discussion 

Hi everyone
Any one have problem

Round 5 - One-on-one 

(2 Questions)

  • Q1. What are you talking with customer
  • Ans. 

    I talk to customers to understand their needs, provide information about products/services, and resolve any issues they may have.

    • Listen actively to customer's concerns and queries

    • Provide accurate information about products/services

    • Offer solutions to customer's problems

    • Handle complaints and resolve issues

    • Upsell products/services to customers

    • Maintain a friendly and professional tone throughout the conversation

  • Answered by AI
  • Q2. Some times switch off customer number what do you
  • Ans. 

    If a customer's number is switched off, I would try to contact them through alternative means and leave a message if possible.

    • Attempt to reach the customer through other contact details provided

    • Leave a voicemail or send a text message if available

    • Follow up with the customer at a later time

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir call from jio number please recharge your number thanks you sir

Telecaller Interview Questions & Answers

user image Anonymous

posted on 25 Jul 2022

I applied via Job Fair and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Im work Telecalling is good i am experience sir quanta Es engineering college admission is speeking telecolling job sir

Round 2 - Typing Test 

(1 Question)

  • Q1. I'm fast typing sir system data entry experience work 2 years sir itech india pvt lmt sir

Interview Preparation Tips

Topics to prepare for Jio Telecaller interview:
  • Resume
Interview preparation tips for other job seekers - College fees pay pannanum with poor family my family my running pannitu eruka sir atha job ku apply panniruka sir

Telecaller Interview Questions & Answers

user image Anonymous

posted on 1 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
Round 2 - Aptitude Test 

Analysis and spatial orientation reasoning number of different types and general science

Interview Preparation Tips

Topics to prepare for Jio Telecaller interview:
  • Reasoning
Interview preparation tips for other job seekers - Analysis and spatial orientation reasoning

Jio Interview FAQs

How many rounds are there in Jio Telecaller interview?
Jio interview process usually has 2-3 rounds. The most common rounds in the Jio interview process are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Jio Telecaller interview?

Some of the top questions asked at the Jio Telecaller interview -

  1. Some times switch off customer number what do ...read more
  2. What do you know about bo...read more
  3. How to handle custom...read more
How long is the Jio Telecaller interview process?

The duration of Jio Telecaller interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

People are getting interviews through

based on 16 Jio interviews
Job Portal
Company Website
Referral
WalkIn
44%
31%
13%
6%
6% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

Telecaller Interview Questions from Similar Companies

TCS Telecaller Interview Questions
3.7
 • 2 Interviews
View all
Jio Telecaller Salary
based on 87 salaries
₹0.6 L/yr - ₹4.5 L/yr
17% less than the average Telecaller Salary in India
View more details

Jio Telecaller Reviews and Ratings

based on 56 reviews

4.3/5

Rating in categories

4.4

Skill development

4.2

Work-Life balance

4.3

Salary & Benefits

4.3

Job Security

4.4

Company culture

4.2

Promotions/Appraisal

4.3

Work Satisfaction

Explore 56 Reviews and Ratings
Assistant Manager
5.5k salaries
unlock blur

₹1 L/yr - ₹10.4 L/yr

Deputy Manager
3.5k salaries
unlock blur

₹4.2 L/yr - ₹13.5 L/yr

Manager
1.8k salaries
unlock blur

₹6 L/yr - ₹22 L/yr

Senior Manager
1.4k salaries
unlock blur

₹10.4 L/yr - ₹32 L/yr

Network Engineer
974 salaries
unlock blur

₹1.7 L/yr - ₹9.3 L/yr

Explore more salaries
Compare Jio with

Jio Platforms

3.5
Compare

Bharti Airtel

4.0
Compare

Vodafone Idea

4.1
Compare

Bharat Sanchar Nigam

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview