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ICICI Bank Telecaller Interview Questions and Answers

Updated 5 Aug 2022

ICICI Bank Telecaller Interview Experiences

3 interviews found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 19 Jul 2022

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

To have a good communication with eploy

Round 3 - HR 

(1 Question)

  • Q1. Communication skills among the staff members and having a good behavior with the team manager
Round 4 - Technical 

(1 Question)

  • Q1. About qualification and the behaviour

Interview Preparation Tips

Topics to prepare for ICICI Bank Telecaller interview:
  • Networking
Interview preparation tips for other job seekers - to work for a long time in a company and to work hard

Telecaller Interview Questions & Answers

user image Anonymous

posted on 3 Aug 2021

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What about your self?
  • Q2. Your family background
  • Q3. Your qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing

Telecaller Interview Questions Asked at Other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to meth ... read more
asked in Jio
Q2. Some times switch off customer number what do you
Q3. How to compromise a customer who don't want pay the due
asked in 9 Plus 9
Q4. Tell me the difference between credit card & Debit card
asked in 9 Plus 9
Q5. What is credit card & what is debit card

Telecaller Interview Questions & Answers

user image Anonymous

posted on 31 Jul 2021

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction about your self
  • Q2. About excell sheet

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk casual in English with hr be confidence

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

This is very excellent test ??

Round 3 - HR 

(2 Questions)

  • Q1. Why you choose your career from medical to bpo.
  • Q2. It is a fastest growing industry.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in every round. Your ethicates matter more than anything.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell about yourself
  • Ans. My name is Praveen i am educated
  • Answered Anonymously
  • Q2. Tell me about your qualification
  • Q3. What your hobbies
  • Q4. Why are choosing this job
  • Q5. Tell me college name

Interview Preparation Tips

Topics to prepare for Yes Bank Telecaller interview:
  • Tele caller
  • Data Entry
Interview preparation tips for other job seekers - Good
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(4 Questions)

  • Q1. What were you doing before?
  • Q2. What is your ambition?
  • Q3. How much salary do you expect from us
  • Q4. How many years you've worked for your past office?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't be nervous. I said don't be nervous because when you get nervoused in front of HR they will ask more questions so my advice is be confident about your experience and nothing will change if you're rejected there're so much companies around us we need just to find our favourite one

I applied via Walk-in and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Assignment 

Calling round and get approval

Interview Preparation Tips

Interview preparation tips for other job seekers - Just about ur self and any experience salary expectation
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. About myself and my educational
  • Q2. Document verification and personal details
Round 2 - HR 

(1 Question)

  • Q1. Document verification and personal details
Round 3 - One-on-one 

(3 Questions)

  • Q1. Self induction and career
  • Q2. Any experience in the banking sector
  • Ans. 

    Yes, I have 2 years of experience working as a telecaller in a bank.

    • Worked as a telecaller in a bank for 2 years

    • Handled customer queries related to banking products and services

    • Assisted customers in resolving issues with their accounts

    • Promoted new banking products to existing customers

  • Answered by AI
  • Q3. Any experience to banking sector
  • Ans. 

    Yes, I have experience working as a telecaller in the banking sector.

    • Worked as a telecaller for a bank handling customer inquiries and promoting banking products

    • Familiar with banking terminology and procedures

    • Successfully met sales targets by upselling banking services to customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To work very sincerely and improve your skills
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before May 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. My name is rohit saink
  • Q2. My i help you loan
  • Q3. Loan Dipadment otherti

Interview Preparation Tips

Interview preparation tips for other job seekers - Job.. Life best
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do leave last company??
  • Ans. I had leave last company because low salary and some personal reason
  • Answered by Pragya Srivastava
Contribute & help others!
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ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Telecaller interview?
ICICI Bank interview process usually has 4 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist, Group Discussion and HR.

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ICICI Bank Telecaller Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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ICICI Bank Telecaller Salary
based on 83 salaries
₹0.7 L/yr - ₹3.5 L/yr
At par with the average Telecaller Salary in India
View more details

ICICI Bank Telecaller Reviews and Ratings

based on 18 reviews

4.4/5

Rating in categories

4.3

Skill development

4.0

Work-life balance

3.9

Salary

3.8

Job security

4.1

Company culture

3.6

Promotions

3.8

Work satisfaction

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