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Jio Customer Care Officer Interview Questions and Answers

Updated 15 May 2023

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Customer Care Officer Interview Questions

user image Anonymous

posted on 15 May 2023

Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. What is your skill
  • Q2. What do for company
  • Q3. What is your aim

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Role and responsibilities of Customer relationship manager ?
  • Q2. How much experience ?
  • Q3. Have 3 year total experience.

I applied via Company Website and was interviewed in Aug 2022.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What's your location? Where do you living? What you know about company
  • Q2. What do you know about the service . Do you have work experience
  • Q3. How many hours would you like to work? You can put your full dedication in this work do you have laptop or smart mobile phone

Interview Preparation Tips

Interview preparation tips for other job seekers - Do you prepration very well . Before taking love you know a little about Amazon company and its service, do not panic while giving interview, tell the one who comes, say sorry to the one who does not come.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024.

1 Interview Round

1

One-on-one Round (4 Questions)

  • Q1. Tell me about your self
  • Q2. Why we hire you
  • Q3. Good morning My self Yuvaraju Mahaboob Nagar is my home town . I have a small family . I have a mother, father and 2 siblings . I live with my parents . I'm sin...read more
  • Q4. Iam a fresher, iam looking for new opportunities in my career. Iam interested to work at your company because my skills are suitable for this job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam seeking a employment with a company were can I grow professionally and personally
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why should I hire you
2

Aptitude Test Round

A customer service aptitude test is a standardized assessment designed to evaluate a candidate's suitability for customer service roles. It assesses a range of skills and traits crucial for providing excellent customer support.

Interview experience
4
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024.

2 Interview Rounds

1

Assignment Round

Short-answer questions, story-based questions, and aptitude tests:

2

Coding Test Round

The second round was more in-depth and rigorous than the first interview. It involved meeting with different team members, and may have included technical tests, assessments, or task-based simulations.

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a plan: Before you start looking for a job, make a plan and set goals.

Be strategic: Focus on quality over quantity. Make a list of potential employers and only apply to positions you're excited about.

Research: Research companies in your industry and how they align with what you want in an employer.

Prepare: Prepare for interview questions by reviewing common ones and how to respond to them.

Network: Networking can be a big help to job seekers.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
1
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all

Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech

Warning alert
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Java basics questions
  • Q2. Sql basics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good

Jio Interview FAQs

How many rounds are there in Jio Customer Care Officer interview?
Jio interview process usually has 2 rounds. The most common rounds in the Jio interview process are Resume Shortlist and One-on-one Round.

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Jio Customer Care Officer Salary
based on 4 salaries
₹1.8 L/yr - ₹2.1 L/yr
19% less than the average Customer Care Officer Salary in India
View more details

Jio Customer Care Officer Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

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5.0

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5.0

Salary & Benefits

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5.0

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5.0

Promotions/Appraisal

5.0

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