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Jio Customer Care Officer Interview Questions and Answers

Updated 15 May 2023

Jio Customer Care Officer Interview Experiences

1 interview found

Customer Care Officer Interview Questions & Answers

user image Anonymous

posted on 15 May 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is your skill
    • Add your answer
  • Q2. What do for company
    • Add your answer
  • Q3. What is your aim
    • Add your answer

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tata Communications user image Anonymous

posted on 2 Jan 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Adsdfasf esdfgg gsdfdsf sdfsdf
    • Add your answer
  • Q2. Vsdfgdg ghsdfsd gfafdf
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Afdfad dfasdfad fadfdas dfasddf
    • Add your answer
  • Q2. A
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Aadf adf adfasd adsf
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - don't join service delivery department by any chance work environment is very bad higher management like DGM, AVP and VP doesn't look for employee well being.

Customer Care Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 18 Feb 2025

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What do you do yesterday
    • Add your answer
Round 3 - Aptitude Test 

Aptitude questions, listening test, speaking test

Customer Care Executive Interview Questions & Answers

BT E Serv user image Anonymous

posted on 17 May 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.

Customer Service Executive Interview Questions & Answers

Tata Teleservices user image Anonymous

posted on 17 Oct 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer

Non Voice Customer Care Executive Interview Questions & Answers

Connect Broadband user image Anonymous

posted on 15 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Self intro and why should I hire you
    • Add your answer
  • Q2. What are your strengths
    • Add your answer
  • Q3. What are your career goals
    • Add your answer
  • Q4. What are your weakness
    • Add your answer
  • Q5. How many languages do you speak
    • Add your answer
Round 2 - Assignment 

Grammar vocubulary aptitude reasoning

Customer Service Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 11 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Work experience and performance
    • Add your answer

Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 8 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
    • Add your answer
  • Q2. Is there any experience in this field
    • Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
    • Add your answer
  • Q2. Cheking fluency in hindi and English
    • Add your answer

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.

Customer Support Executive Interview Questions & Answers

Tata Communications user image Suresh Kudari

posted on 1 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
    • Add your answer
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
    • Add your answer
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Customer Support Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share the New jobs
More about working at Jio

Jio Interview FAQs

How many rounds are there in Jio Customer Care Officer interview?
Jio interview process usually has 2 rounds. The most common rounds in the Jio interview process are Resume Shortlist and One-on-one Round.

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Jio Customer Care Officer Interview Process

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Interview experience

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Jio Customer Care Officer Salary
based on 4 salaries
₹1.8 L/yr - ₹2.1 L/yr
19% less than the average Customer Care Officer Salary in India
View more details

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based on 3 reviews

5.0/5

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