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Jio Customer Care Manager Interview Questions and Answers

Updated 31 Jan 2025

Jio Customer Care Manager Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Computer 

(1 Question)

  • Q1. What is the role of the operating system?

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

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  • Q2. Vsdfgdg ghsdfsd gfafdf
Round 2 - Technical 

(2 Questions)

  • Q1. Afdfad dfasdfad fadfdas dfasddf
  • Q2. A
Round 3 - HR 

(1 Question)

  • Q1. Aadf adf adfasd adsf

Interview Preparation Tips

Interview preparation tips for other job seekers - don't join service delivery department by any chance work environment is very bad higher management like DGM, AVP and VP doesn't look for employee well being.
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Self intro and why should I hire you
  • Q2. What are your strengths
  • Q3. What are your career goals
  • Q4. What are your weakness
  • Q5. How many languages do you speak
Round 2 - Assignment 

Grammar vocubulary aptitude reasoning

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Work experience and performance
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share the New jobs
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Assignment 

Basic English knowledge

Round 2 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Is there any experience in this field
Round 3 - Behavioral 

(2 Questions)

  • Q1. Testing your communication skills
  • Q2. Cheking fluency in hindi and English

Interview Preparation Tips

Topics to prepare for Reliance Communications Customer Care Executive interview:
  • Strong Communication Skills
  • Fluency
  • Listening
  • Public Speaking
Interview preparation tips for other job seekers - Try to work in your communication skills. It will help you to get the job. Very friendly interviews.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
  • Q2. Previous company experience

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Jio Customer Care Manager Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Jio Customer Care Manager Reviews and Ratings

based on 1 review

3.0/5

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2.0

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3.0

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1.0

Job security

3.0

Company culture

1.0

Promotions

3.0

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