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Jindal X Customer Service Executive Interview Questions, Process, and Tips
Top Jindal X Customer Service Executive Interview Questions and Answers
- Q1. 1. How would you sell out your product to the customer?
- Q2. If customer is not happy with our product or services than how you can handle these situations?
- Q3. What do you think about ban on crackers in diwali month by Delhi government?
Jindal X Customer Service Executive Interview Experiences
8 interviews found
I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Introduction.
- Q2. What do you think about ban on crackers in diwali month by Delhi government?
- Ans.
I believe the ban on crackers is a positive step towards reducing air pollution and promoting a healthier environment.
The ban can help in reducing the harmful effects of air pollution on people's health.
It can also promote the use of eco-friendly alternatives to crackers.
However, the implementation of the ban needs to be monitored to ensure its effectiveness.
The ban may also face resistance from some people who view it...
- Q3. Describe your last watched movie.
Interview Preparation Tips
ANJALI RAJ
Selected
I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Rupendra Sharma
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Communication skills check only.
- Q2. None specific just random from resume.
(1 Question)
- Q1. Related to the process in which you selected.
Interview Preparation Tips
Chandra Deepika
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Self introduction
Same self introduction why chose this career
(1 Question)
- Q1. What are ur strength and weekness
- Ans.
My strength lies in my excellent communication skills and ability to empathize with customers. My weakness is that I can be overly detail-oriented at times.
Strength: Excellent communication skills
Strength: Ability to empathize with customers
Weakness: Overly detail-oriented
Weakness: Working on improving time management skills
Jindal X interview questions for designations
Selected
I applied via LinkedIn and was interviewed before Sep 2022. There were 3 interview rounds.
(1 Question)
- Q1. About self , last experience
(1 Question)
- Q1. Customer service related questions, they check communication skills , some tricky questions they will for checking the presence of mind .
I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.
(6 Questions)
- Q1. Why should we hire you?
- Q2. What is your family background?
- Q3. What are your salary expectations?
- Q4. Tell me about yourself.
- Q5. What are your strengths and weaknesses?
- Q6. Where do you see yourself in 5 years?
(1 Question)
- Q1. Introduce yourself?, Describe your favourite place. Sone special topics like Holi,diwali, Christmas etc
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you think we should hire you, Tell me about myself
- Q2. Where do you see yourself in 5 years
Interview Preparation Tips
I applied via Walk-in and was interviewed before Apr 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. 1. How would you sell out your product to the customer?
- Ans.
To sell a product to a customer, I would focus on understanding their needs, highlighting the product's benefits, and providing excellent customer service.
Listen to the customer's needs and concerns
Highlight the product's features and benefits that align with the customer's needs
Provide personalized recommendations and solutions
Address any objections or doubts the customer may have
Offer exceptional customer service thr...
- Q2. If customer is not happy with our product or services than how you can handle these situations?
- Ans.
To handle situations where customers are not happy with our product or services, I would follow these steps:
Listen to the customer's concerns and empathize with their frustration
Apologize for any inconvenience caused and assure the customer that their feedback is valuable
Ask open-ended questions to understand the specific issue and gather more information
Offer a solution or alternatives to resolve the problem, ensuring...
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
3i Infotech
Anonymous
posted on 21 Aug 2023
Selected
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Previous experience related
(1 Question)
- Q1. Interview was quite smooth I'd say
I applied via LinkedIn and was interviewed in Nov 2021. There were 2 interview rounds.
Group interview including questions about work, education and location.
(1 Question)
- Q1. I was moved to a breakout room and was not selected because they told I could work in my field of graduation.
Interview Preparation Tips
Jindal X Interview FAQs
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Jindal X Interviews By Designations
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Jindal X Customer Service Executive Interview Process
based on 9 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Customer Service Executive Interview Questions from Similar Companies
Jindal X Customer Service Executive Reviews and Ratings
based on 119 reviews
Rating in categories
|
Customer Service Executive
207
salaries
|  ₹1.5 L/yr - ₹3.5 L/yr |
|
Customer Service Associate
163
salaries
| ₹1.2 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
153
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Customer Support Executive
123
salaries
| ₹1.8 L/yr - ₹3.5 L/yr |
|
Quality Analyst
66
salaries
| ₹1.8 L/yr - ₹4 L/yr |
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