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Jindal X Chat Support Executive Interview Questions and Answers

Updated 2 Aug 2024

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Chat Support Executive Interview Questions

user image Anonymous

posted on 2 Aug 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self Introduction
  • Q2. Where do you live?
2

One-on-one Round (2 Questions)

  • Q1. Self Introduction
  • Q2. About last experience

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Q2. Basically check communication
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Dec 2023.

3 Interview Rounds

1

Assignment Round

They provide an assessment

2

HR Round (1 Question)

  • Q1. Hr discussed about salary
3

Product Management Round (1 Question)

  • Q1. Chat round with production manager
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

In this round were asked questions about customer service related question and you have to reply orally in 1 minute like example
How to treat like an angry customer?

3

Aptitude Test Round

Paragraph writing in this round will give any topic and you just type 100 words.

4

Versant Round (1 Question)

  • Q1. In this round listen to all sentences and conversation during the test carefully and type its answer.
5

One-on-one Round (1 Question)

  • Q1. Basic questions round asked questions like tell me about yourself? Salary negotiation?and why do you want to work here? etc
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Indeed and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

How good you speak english

3

Group Discussion Round

Personal details, work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared and be confident
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Jul 2024.

4 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Personal questions
  • Q2. Personal questions about the job
2

Assignment Round

Chat test / Writing test

3

HR Round (2 Questions)

  • Q1. Personal questions
  • Q2. Questions about the process
4

Typing Test Round (2 Questions)

  • Q1. Typing test questions
  • Q2. 3 questions in typing test

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Sep 2023.

2 Interview Rounds

1

Technical Round (1 Question)

  • Q1. You will need to type on mobile to resolve customer issues while trying to pitch a product.
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Sell me a laptop

Interview Preparation Tips

Interview preparation tips for other job seekers - Just ask about the customer needs and wants about the product and how you can either upgrade if they have a similar product or provide them various offers that can change their mind to buy the products by providing them the answer to why the product is needed.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

3 Interview Rounds

1

Aptitude Test Round

It consists of questions related to non verbal logical reasoning, English and basic computer questions.

2

One-on-one Round (4 Questions)

  • Q1. Recruiter asks to give introduction and ask general questions related to your profile. After that ask about bpo.
  • Q2. Introduce yourself?
  • Q3. What you want to join bpo?
  • Q4. Tell me about your previous experience?
3

Typing Test Round (1 Question)

  • Q1. They asked to give typing test?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021.

2 Interview Rounds

1

Aptitude Test Round

• Basic MCAT test includes normal english and logical questions.
• Versant will be conducted after the MCAT they'll just check your typing speed and grammer.

2

One-on-one Round (2 Questions)

  • Q1. • Manage round face-face on video call • Self introduction • Past experience + Future goals?
  • Q2. • Why Concentrix? • Confidence is the key!

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they'll just want to know about you be confident and everything will be cleared and keep in mind that don't take MCAT and Versant halke mei!

Jindal X Interview FAQs

How many rounds are there in Jindal X Chat Support Executive interview?
Jindal X interview process usually has 2 rounds. The most common rounds in the Jindal X interview process are HR and One-on-one Round.
How to prepare for Jindal X Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jindal X. The most common topics and skills that interviewers at Jindal X expect are Customer Service, blended process, bpo non voice, chat and customer care.

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People are getting interviews through

based on 1 Jindal X interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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Jindal X Chat Support Executive Salary
based on 37 salaries
₹1.9 L/yr - ₹4 L/yr
18% less than the average Chat Support Executive Salary in India
View more details

Jindal X Chat Support Executive Reviews and Ratings

based on 10 reviews

2.1/5

Rating in categories

2.1

Skill development

1.6

Work-Life balance

2.0

Salary & Benefits

1.8

Job Security

2.0

Company culture

1.8

Promotions/Appraisal

2.0

Work Satisfaction

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