iSON Xperiences Airtel Customer Care Agent Interview Questions, Process, and Tips

A computer works by executing instructions stored in its memory, performing calculations, and communicating with other devices.

• A computer processes data using its central processing unit (CPU).

• It follows a set of instructions called a program, which tells it what tasks to perform.

• The CPU performs calculations and manipulates data based on the instructions.

• The computer's memory stores data and instructions temporarily o...read more

Yes, I have experience dealing with people in various customer service roles.

• I have worked as a customer service representative at XYZ company, where I interacted with customers on a daily basis.

• I have experience handling customer inquiries, resolving complaints, and providing assistance with product or service-related issues.

• I am comfortable communicating with people from diverse backgrounds and am skilled at maintain...read more

Software refers to a collection of programs, data, and instructions that tell a computer how to perform specific tasks.

• Software is a set of instructions that enable a computer to perform various tasks.

• There are different types of software, including operating systems, application software, and utility software.

• Examples of software include Microsoft Windows (operating system), Microsoft Office (application software), an

Yes, I have experience dealing with people in various customer service roles.

• Worked as a customer service representative at XYZ company

• Handled customer inquiries, complaints, and technical issues

• Provided support and assistance to customers in a professional manner

A computer is an electronic device that processes data and performs tasks based on instructions provided by the user.

• A computer consists of hardware components such as a central processing unit (CPU), memory, and storage devices.

• It operates on binary code, which is a series of 0s and 1s representing data and instructions.

• The CPU fetches instructions from memory, decodes them, executes the necessary operations, and stor...read more

Computer software refers to a collection of programs, data, and instructions that enable a computer to perform specific tasks.

• Computer software is a set of instructions that tell a computer what to do.

• It includes programs, data, and documentation.

• Software can be categorized into system software and application software.

• Examples of computer software include operating systems, word processors, and web browsers.

Yes, I enjoy interacting with people and helping them with their concerns.

• I have excellent communication skills and enjoy resolving customer issues.

• I am patient and empathetic towards customers' needs.

• I find satisfaction in providing excellent customer service and building positive relationships.

• I am a good listener and can effectively address customer queries and complaints.

• I have previous experience in customer servi...read more