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iQor Global Services Customer Support Associate Interview Questions and Answers for Experienced
Updated
22 Dec 2024
1 interview found
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Anonymous
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jun 2024.
2 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Could you provide a brief introduction about yourself? Add Answer
2
Assignment Round
You were assigned to write an essay on a specific topic.
Interview Preparation Tips
Interview preparation tips for other job seekers - Consider going to iQor only if there are no other options available; otherwise, you may regret your decision to join later.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about iQor Global Services?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Referral and was interviewed in Nov 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. I gave my self introduction and i briefly explain about my education qualification Add Answer
- Q2. Explain about your favourite sport Add Answer
- Q3. Tell me about your home town Add Answer
3
HR Round (1 Question)
- Q1. In hr round i gave brife introduction about me and hr asked me some questions about online shopping and i answered the question after that round he promoted me ...read more Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via YouTube and was interviewed in Sep 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
There was a Versant test you have to score good in order to get the interview call
3
HR Round (1 Question)
- Q1. There's an HR round and she'll ask about your self, about your city and your basic understanding. Just to check your communication skills. Add Answer
4
One-on-one Round (3 Questions)
- Q1. Operation round Add Answer
- Q2. About yourself and your experiences. Add Answer
- Q3. Basic knowledge about the process you're hiring. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, try to answer every question asked to you. Avoid grammatically errors.
Sk pandey
Interview experience
Bad
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jan 2024.
3 Interview Rounds
1
Aptitude Test Round
Grammar english mathematics.
2
Aptitude Test Round
Grammatical mathematics English
3
HR Round (2 Questions)
- Q1. Tell me about your self. Add Answer
- Q2. Last company experience. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very bad company, management are wrost, no one take any responsibility , shift are changes frequently, no fixed week offs
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Apr 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me About youself Add Answer
- Q2. Tell me about Hobbies Add Answer
- Q3. Tell me about you experience Add Answer
- Q4. Where do you see youself in five year Add Answer
- Q5. Are you comfortable in rotation shifts and off Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good command on you english communication skill.
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Apr 2023.
4 Interview Rounds
1
HR Round (1 Question)
- Q1. What is customer support View Answers (1)
2
HR Round (2 Questions)
- Q1. What is difference between work from office vs work from home View Answers (1)
- Q2. What is BPO ? View Answers (2)
3
One-on-one Round (3 Questions)
- Q1. Tell me about your city ? View Answers (1)
- Q2. What do you know about social media? View Answers (6)
- Q3. How do you spend yesterday
How do yo spend weekend
How do you handle pressure in work View Answers (1)
4
Assignment Round
You can watch voice or non voice versant video on YouTube for reference
Interview Preparation Tips
Interview preparation tips for other job seekers - When you giving your assessment
please speak loud as you can
please speak loud as you can
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Mar 2023.
7 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (1 Question)
- Q1. Tell me about your self. Add Answer
3
One-on-one Round (1 Question)
- Q1. Back to back rounds and unnecessary waiting . Add Answer
4
One-on-one Round (1 Question)
- Q1. Read these hindi numbers . Add Answer
5
One-on-one Round (1 Question)
- Q1. Read this numbers. Add Answer
6
One-on-one Round (1 Question)
- Q1. No presure in our process ( it was myth.) Add Answer
7
Group Discussion Round
We will provide cab facility too ( no cab facility ).no presure ( N numbers of unnecesary pressure .)creating there own rules ,related to salary and many more.whole company environment is nighmare.
Interview Preparation Tips
Interview preparation tips for other job seekers - dont go to this company for god sake ..you will be pissed off due to politics .
and unnecessary salary deduction.
and unnecessary salary deduction.
Interview experience
Good
Difficulty level
Moderate
Duration
-
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (1 Question)
- Q1. Tell Me About Yourself? Add Answer
3
Client Interview Round (4 Questions)
- Q1. Tell Me Something About Your Self? Add Answer
- Q2. Some Customer Receiving Damaged or Short product then how will you handle the call? View Answers (1)
- Q3. What is your hobby? View Answers (1)
- Q4. Which hobby you like most on that topic you have to say? View Answers (1)
4
Assignment Round
Assignment was not very difficult but not also easy.
Interview Preparation Tips
Interview preparation tips for other job seekers - I suggest you to don't be nervous in front of HR. Whenever HR asking you the question be confidence and give the correct answer.
I applied via Naukri.com and was interviewed in Mar 2022.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Intro, About customer service, Language test Add Answer
2
Client Interview Round (1 Question)
- Q1. Customer Handling, customer satisfaction Add Answer
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Associate interview:
- Customer Service
- Customer Handling
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Nov 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
HR Round (1 Question)
- Q1. How to handle angry customer View Answers (2)
3
Assignment Round
Version test taken from the HR
Interview Preparation Tips
Topics to prepare for Teleperformance Customer Support Associate interview:
- Becic computer knowledge
iQor Global Services Interview FAQs
How many rounds are there in iQor Global Services Customer Support Associate interview for experienced candidates?
iQor Global Services interview process for experienced candidates usually has 2 rounds. The most common rounds in the iQor Global Services interview process for experienced candidates are One-on-one Round and Assignment.
How to prepare for iQor Global Services Customer Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iQor Global Services. The most common topics and skills that interviewers at iQor Global Services expect are Calling, Customer Service, Domestic BPO, Domestic Calling and International Voice Process.
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People are getting interviews through
based on 1 iQor Global Services interview
WalkIn
100%
Low
Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
Join iQor Global Services Delivering an outstanding omnichannel customer experience.
Customer Support Associate Interview Questions from Similar Companies
10%
less
than the average Customer Support Associate Salary in India
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iQor Global Services Customer Support Associate Reviews and Ratings
based on 2 reviews
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