Invensis Technologies Non Voice Process Associate Interview Questions and Answers

Q1. Tell me about your favourite teacher
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Q1. Self introduction
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Q1. Topic of own imagination
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Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and benefits of the position.
• I am flexible and open to negotiation.

• I would like to be compensated fairly for my skills and experience.

• I am looking for a salary that aligns with industry standards and the responsibilities of the role.

• I am also interested in discussing additional benefits such as healthcare, retirement plans, or professional development opportu
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Q2. What is your family background?
Ans. 
My family background is diverse and culturally rich, with members from different professions and backgrounds.
• My family consists of individuals from various professions such as doctors, engineers, teachers, and entrepreneurs.

• We come from different cultural backgrounds, with members from different states and countries.

• Education is highly valued in my family, and many members have pursued higher education in their respect...read more
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Q3. Share details of your previous job.
Ans. 
I worked as a customer service representative at XYZ Company.
• Handled customer inquiries and complaints via phone and email.

• Provided product information and resolved customer issues.

• Maintained accurate records of customer interactions and transactions.

• Collaborated with other departments to ensure customer satisfaction.

• Met or exceeded monthly performance targets.
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Q4. What are your strengths and weaknesses?
Ans. 
My strengths include strong communication skills, attention to detail, and ability to work well in a team. My weaknesses include being overly critical of my own work and sometimes struggling with time management.
• Strong communication skills

• Attention to detail

• Ability to work well in a team

• Being overly critical of my own work

• Struggling with time management
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Q5. Tell me about yourself.
Ans. 
I am a dedicated and experienced professional with a strong background in customer service.
• I have worked in the customer service industry for over 5 years.

• I have excellent communication and problem-solving skills.

• I am highly organized and detail-oriented.

• I have a proven track record of delivering exceptional customer service.

• I am proficient in using various customer service software and tools.

• I am a team player and enj...read more
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Q1. About tha company name
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Q1. About tha company name
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Q2. About tha company name
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First they'll give you any topic based upon the situation

Random topics,so we need to type the answer for their questions

Basic harver test it is very easy

Q1. Asking about self and one topic
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Q1. Salary discussion
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Q1. Exam a smalla exam
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Q1. Tell me about your self
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Q2. Talk 2 minutes on a topic
Ans. 
The importance of effective communication in customer support
• Effective communication builds trust with customers

• Clear and concise communication helps in resolving issues quickly

• Active listening is key to understanding customer needs

• Empathy and patience are important in customer interactions
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Q1. Verbal reasoning
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Q2. Few questions should be answered in English proficiency
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Q1. Few questions related to voice and non voice process
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Q2. If experienced few questions subject to past employment role
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Pannel round with some communication skills and english pronounciation etc

Q1. Few questions related to voice and non voice or speak something on a topic for 2 min
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Q2. Salary discussion and nyt shift comfort
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Q1. Introduce yourself and explain it briefly?
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Q2. Explain about one topic?
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Grammar ,typing skills ,etc...

Q1. Introduce yourself and why and what questions?
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Q1. Self Introduction
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Q2. Who is your role model and why ?
Ans. 
My role model is my mother because of her resilience, compassion, and work ethic.
• My mother has always shown incredible resilience in the face of adversity, which inspires me to never give up.

• She is also the most compassionate person I know, always putting others' needs before her own.

• Her strong work ethic has taught me the importance of hard work and dedication in achieving success.
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Grammar and Personality Development

Q1. Self Introduction
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Q2. What is favourite destination ?
Ans. 
My favourite destination is the serene beaches of Maldives.
• Maldives is known for its crystal clear waters and white sandy beaches

• The overwater bungalows in Maldives offer a luxurious and relaxing experience

• Activities such as snorkeling, diving, and sunset cruises are popular in Maldives
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