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Infosys Customer Relation Officer Interview Questions and Answers
Infosys Customer Relation Officer Interview Experiences
1 interview found
Anonymous
I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How is the main goal of building relation?
- Ans.
The main goal of building relation is to establish trust and loyalty with customers.
Building strong relationships leads to customer retention and repeat business.
It helps in gaining valuable feedback and insights from customers.
It creates a positive brand image and enhances customer satisfaction.
It increases the likelihood of customers recommending the company to others.
Effective communication and personalized interact
Interview Preparation Tips
Skills evaluated in this interview
What people are saying about Infosys
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. About self and family background
- Q2. Document verification
- Q3. Background verification
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.
(4 Questions)
- Q1. Why do want to work for our company
- Ans. I want to work in your company because to improve learn new more skills. And I want to show my skills how good I’m.
- Q2. What are your strength
- Ans. Being curious and eagerness to know new things
- Q3. Tell about your self
- Q4. I’m Pavithra. I’m from Hyderabad. I study degree bsc electrons. I’m good in helping someone how are in news
(5 Questions)
- Q1. Tell me about your self
- Q2. Why do you hire our company
- Ans.
We hired your company for its reputation for excellent customer service and innovative solutions.
Reputation for excellent customer service
Innovative solutions offered by your company
Positive feedback from other clients
- Q3. What is finance
- Ans.
Finance is the management of money and investments.
Finance involves managing money, investments, and other financial assets.
It includes activities such as budgeting, saving, investing, and borrowing.
Finance is essential for individuals, businesses, and governments to make informed financial decisions.
Examples of finance include personal budgeting, corporate finance, and government fiscal policy.
- Q4. What is purchase returns
- Ans.
Purchase returns refer to products that customers return to the seller for various reasons.
Purchase returns are products that customers return due to defects, damages, wrong items, or dissatisfaction.
They are usually accompanied by a return authorization process to ensure proper handling.
The seller may issue a refund, replacement, or credit for the returned items.
Examples include returning a damaged electronic device o
- Q5. What is your strength and weekness
- Ans.
My strength is my ability to communicate effectively with customers and my weakness is that I can be overly detail-oriented at times.
Strength: Effective communication skills
Strength: Ability to build rapport with customers
Weakness: Being overly detail-oriented
Weakness: Striving for perfection in every task
I applied via Naukri.com and was interviewed in Jun 2022. There were 3 interview rounds.
Reasoning, written email chat
(1 Question)
- Q1. How did you sepen your last weekend
Interview Preparation Tips
I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Basic Programming questions.
- Q2. Fibonacci program
- Q3. OOPS concepts.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oops Concepts and Data Structure Questions.
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Where do you see yourself after 5 years from now
Selected
I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.
The planning if the project and how to take over the project
We should maintain the aptitude to with our project and with with
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Was interviewed as fresher?
- Q2. Written test conducted? with verbal ability test ? GD
- Q3. How would u deal with a problematic situation when you are working in a team?
- Q4. What are your plans about higher studies?
Interview Preparation Tips
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