Premium Employer

i

This company page is being actively managed by Infosys Team. If you also belong to the team, you can get access from here

Infosys Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 36.9k Reviews

Filter interviews by

Infosys Customer Relation Officer Interview Questions and Answers

Updated 27 Oct 2021

Infosys Customer Relation Officer Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How is the main goal of building relation?
  • Ans. 

    The main goal of building relation is to establish trust and loyalty with customers.

    • Building strong relationships leads to customer retention and repeat business.

    • It helps in gaining valuable feedback and insights from customers.

    • It creates a positive brand image and enhances customer satisfaction.

    • It increases the likelihood of customers recommending the company to others.

    • Effective communication and personalized interact

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well enough. Be confident and stay calm when you speak

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at Siva Sivani Institute of Management, Secunderabad and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Why do want to work for our company
  • Ans. I want to work in your company because to improve learn new more skills. And I want to show my skills how good I’m.
  • Answered Anonymously
  • Q2. What are your strength
  • Ans. Being curious and eagerness to know new things
  • Answered Anonymously
  • Q3. Tell about your self
  • Q4. I’m Pavithra. I’m from Hyderabad. I study degree bsc electrons. I’m good in helping someone how are in news
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About self and family background
  • Q2. Document verification
  • Q3. Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - All about self and documents verification and interview

I applied via Naukri.com and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Reasoning, written email chat

Round 3 - HR 

(1 Question)

  • Q1. How did you sepen your last weekend

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared and you need a spark be happy and positive try to be confirdent enough to analys the question and answer them properly
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Each test carry 30 questions totally 60 question are attended to finish the test

Round 2 - One-on-one 

(2 Questions)

  • Q1. The manager asked questions and get the answers
  • Q2. Why did you choose this job About yourself
Round 3 - Nill 

(2 Questions)

  • Q1. There was no questions are asked
  • Q2. No questions are asked by anyone
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Assignment 

Customers problem resolving

Round 2 - HR 

(1 Question)

  • Q1. Question of relation ship position
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude

Round 3 - Coding Test 

Online coding programming is assessment tools used to objectively evaluate a candidate's programming skills across parameters such as problem-solving, coding aptitude, and de-bugging

Round 4 - HR 

(4 Questions)

  • Q1. What are your strengths?
  • Ans. 

    My greatest strength is that I have a positive attitude in everything I do even if it's something new

  • Answered Anonymously
  • Q2. Tell me about yourself
  • Ans. 

    My self divya gm from Chikkamagalur district I have completed my degree graduation in b.com at Davangere University I belong to a middle class family. We are four members in my family including me My father is KEB line man my mother is housewife And my hobby is driving reading books and cooking that's all about me

  • Answered Anonymously
  • Q3. What are your strengths
  • Ans. 

    My greatest strength is that I have a positive attitude in everything I do even if it's something new

  • Answered Anonymously
  • Q4. Why this role attract you
Round 5 - Technical 

(2 Questions)

  • Q1. Do you prefer working independently or as part of a team
  • Q2. Which communication style and values help you to share ideas clearly with team members
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me little about you
  • Q2. What you do work before came here
  • Q3. What was your work in your previous company
  • Q4. Why you leave you job
  • Q5. For the better apportunity
  • Q6. Why are you joining this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Better apportunity
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
-

I applied via LinkedIn and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical details about the various processes inbolved
Round 3 - One-on-one 

(1 Question)

  • Q1. Leadership Qualities
Round 4 - HR 

(1 Question)

  • Q1. Development plan & Carrer path

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly prepare thoroughly & be prepared for all sorts of questions.Be Confident always

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What will you do if we select you as a team leader?
  • Q2. Have you worked in any company till now?
  • Q3. We gave you some assessment So in how much time will you finish?

Interview Preparation Tips

Topics to prepare for HCL Group Relationship Manager interview:
  • A bit of a task.
Interview preparation tips for other job seekers - Please tell me about your work Please let me know if you are eligible to work overtime for our company. 10 hours work is required in our company.

Tell us how to improve this page.

People are getting interviews through

based on 1 Infosys interview
Recruitment Consultant
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Join Infosys Creating the next opportunity for people, businesses & communities

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.2k Interviews
Accenture Interview Questions
3.9
 • 8k Interviews
Wipro Interview Questions
3.7
 • 5.5k Interviews
Cognizant Interview Questions
3.8
 • 5.5k Interviews
Capgemini Interview Questions
3.8
 • 4.7k Interviews
Tech Mahindra Interview Questions
3.6
 • 3.7k Interviews
HCLTech Interview Questions
3.5
 • 3.7k Interviews
Genpact Interview Questions
3.9
 • 3k Interviews
LTIMindtree Interview Questions
3.9
 • 2.8k Interviews
IBM Interview Questions
4.1
 • 2.3k Interviews
View all

Infosys Customer Relation Officer Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

2.0

Skill development

2.0

Work-Life balance

2.0

Salary & Benefits

2.0

Job Security

2.0

Company culture

2.0

Promotions/Appraisal

2.0

Work Satisfaction

Explore 1 Review and Rating
Technology Analyst
56.3k salaries
unlock blur

₹3 L/yr - ₹11 L/yr

Senior Systems Engineer
49.5k salaries
unlock blur

₹2.8 L/yr - ₹9.2 L/yr

System Engineer
38.9k salaries
unlock blur

₹2.5 L/yr - ₹5.5 L/yr

Technical Lead
30.6k salaries
unlock blur

₹5.2 L/yr - ₹19.5 L/yr

Senior Associate Consultant
27.1k salaries
unlock blur

₹6.2 L/yr - ₹17 L/yr

Explore more salaries
Compare Infosys with

TCS

3.7
Compare

Wipro

3.7
Compare

Cognizant

3.8
Compare

Accenture

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview