AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Genpact
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Genpact Customer Relation Officer Interview Questions and Answers
Genpact Customer Relation Officer Interview Experiences
2 interviews found
Anonymous
(5 Questions)
- Q1. Tell me about your self
- Q2. Why do you hire our company
- Ans.
We hired your company for its reputation for excellent customer service and innovative solutions.
Reputation for excellent customer service
Innovative solutions offered by your company
Positive feedback from other clients
- Q3. What is finance
- Ans.
Finance is the management of money and investments.
Finance involves managing money, investments, and other financial assets.
It includes activities such as budgeting, saving, investing, and borrowing.
Finance is essential for individuals, businesses, and governments to make informed financial decisions.
Examples of finance include personal budgeting, corporate finance, and government fiscal policy.
- Q4. What is purchase returns
- Ans.
Purchase returns refer to products that customers return to the seller for various reasons.
Purchase returns are products that customers return due to defects, damages, wrong items, or dissatisfaction.
They are usually accompanied by a return authorization process to ensure proper handling.
The seller may issue a refund, replacement, or credit for the returned items.
Examples include returning a damaged electronic device o
- Q5. What is your strength and weekness
- Ans.
My strength is my ability to communicate effectively with customers and my weakness is that I can be overly detail-oriented at times.
Strength: Effective communication skills
Strength: Ability to build rapport with customers
Weakness: Being overly detail-oriented
Weakness: Striving for perfection in every task
I applied via campus placement at Siva Sivani Institute of Management, Secunderabad and was interviewed before Apr 2023. There was 1 interview round.
(4 Questions)
- Q1. Why do want to work for our company
- Ans. I want to work in your company because to improve learn new more skills. And I want to show my skills how good I’m.
- Q2. What are your strength
- Ans. Being curious and eagerness to know new things
- Q3. Tell about your self
- Q4. I’m Pavithra. I’m from Hyderabad. I study degree bsc electrons. I’m good in helping someone how are in news
Interview questions from similar companies
Selected
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. About self and family background
- Q2. Document verification
- Q3. Background verification
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jun 2022. There were 3 interview rounds.
Reasoning, written email chat
(1 Question)
- Q1. How did you sepen your last weekend
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Sep 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. How is the main goal of building relation?
- Ans.
The main goal of building relation is to establish trust and loyalty with customers.
Building strong relationships leads to customer retention and repeat business.
It helps in gaining valuable feedback and insights from customers.
It creates a positive brand image and enhances customer satisfaction.
It increases the likelihood of customers recommending the company to others.
Effective communication and personalized interact
Interview Preparation Tips
Skills evaluated in this interview
I applied via Campus Placement and was interviewed in Apr 2024. There were 3 interview rounds.
Each test carry 30 questions totally 60 question are attended to finish the test
(2 Questions)
- Q1. The manager asked questions and get the answers
- Q2. Why did you choose this job About yourself
(2 Questions)
- Q1. There was no questions are asked
- Q2. No questions are asked by anyone
I applied via Newspaper Ad and was interviewed in Apr 2024. There were 2 interview rounds.
Customers problem resolving
(1 Question)
- Q1. Question of relation ship position
I applied via Company Website and was interviewed before Oct 2022. There were 5 interview rounds.
Aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude
Online coding programming is assessment tools used to objectively evaluate a candidate's programming skills across parameters such as problem-solving, coding aptitude, and de-bugging
(4 Questions)
- Q1. What are your strengths?
- Ans.
My greatest strength is that I have a positive attitude in everything I do even if it's something new
- Q2. Tell me about yourself
- Ans.
My self divya gm from Chikkamagalur district I have completed my degree graduation in b.com at Davangere University I belong to a middle class family. We are four members in my family including me My father is KEB line man my mother is housewife And my hobby is driving reading books and cooking that's all about me
- Q3. What are your strengths
- Ans.
My greatest strength is that I have a positive attitude in everything I do even if it's something new
- Q4. Why this role attract you
(2 Questions)
- Q1. Do you prefer working independently or as part of a team
- Q2. Which communication style and values help you to share ideas clearly with team members
I applied via LinkedIn and was interviewed in Sep 2022. There were 4 interview rounds.
(1 Question)
- Q1. Technical details about the various processes inbolved
(1 Question)
- Q1. Leadership Qualities
(1 Question)
- Q1. Development plan & Carrer path
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
(3 Questions)
- Q1. What will you do if we select you as a team leader?
- Q2. Have you worked in any company till now?
- Q3. We gave you some assessment So in how much time will you finish?
Interview Preparation Tips
- A bit of a task.
Genpact Interview FAQs
Tell us how to improve this page.
Genpact Interviews By Designations
- Genpact Process Associate Interview Questions
- Genpact Process Developer Interview Questions
- Genpact Management Trainee Interview Questions
- Genpact Assistant Manager Interview Questions
- Genpact Business Analyst Interview Questions
- Genpact Consultant Interview Questions
- Genpact Senior Associate Interview Questions
- Genpact Accountant Interview Questions
- Show more
Interview Questions for Popular Designations
- Relationship Manager Interview Questions
- Relationship Officer Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Senior Relationship Manager Interview Questions
- Relationship Executive Interview Questions
- Customer Relationship Manager Interview Questions
- Customer Relationship Officer Interview Questions
- Branch Relationship Executive Interview Questions
- Show more
Genpact Customer Relation Officer Interview Process
based on 2 interviews
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Genpact Customer Relation Officer Reviews and Ratings
based on 1 review
Rating in categories
|
Process Developer
36.3k
salaries
|  ₹1 L/yr - ₹6.8 L/yr |
|
Process Associate
28.1k
salaries
| ₹0.9 L/yr - ₹6.5 L/yr |
|
Assistant Manager
19.9k
salaries
| ₹5 L/yr - ₹14 L/yr |
|
Management Trainee
19.4k
salaries
| ₹1.6 L/yr - ₹8.5 L/yr |
|
Manager
7.4k
salaries
| ₹5.7 L/yr - ₹24 L/yr |
Accenture
Capgemini
TCS
Cognizant
- Home >
- Interviews >
- Genpact Interview Questions >
- Genpact Customer Relation Officer Interview Questions
