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Infosys BPM Process Leader Interview Questions and Answers

Updated 18 Dec 2024

Infosys BPM Process Leader Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your understanding of the job description?

I applied via Naukri.com and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. 1. About yourself 2. Experience 3. Success stories 4. Basic questions about subject
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, confident, show credibility and be comfortable.

I applied via Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself in French
  • Q2. What was an achievement with your previous company?
  • Q3. Why do you want to leave your previous organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview tips would be to confident, clear with the answers and communication skill, body language and analytical think about the experience. French round was a tough as they asked some tricky question and answers were open ended so need to think before giving the answer.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Can you provide an overview of your career?
Round 3 - Technical 

(1 Question)

  • Q1. What are the technical aspects of the roles and responsibilities associated with your job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Review the company information and the job nature outlined in the job description provided by the HR.
Round 1 - Assignment 
Round 2 - One-on-one 

(1 Question)

  • Q1. People management and how to control attr and Shrinkage
  • Ans. 

    Effective people management and monitoring of attrition and shrinkage are crucial for process success.

    • Regularly track and analyze attrition and shrinkage data to identify trends and root causes.

    • Implement strategies to improve employee engagement and retention, such as career development opportunities and recognition programs.

    • Provide ongoing training and support to employees to improve their skills and performance.

    • Estab...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident 😉 that's enough and learn about people management

Main thing, we need to speak positively about employees.Bcs firstsource is employees Centricity company..will give more importance to agent level people
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. HR asked me to introduce myself.
  • Q2. Why do you want to join Majorel?
Round 2 - Aptitude Test 

Versant test is a mandate to join the organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice- Do not join the company!

I applied via Company Website and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Coding question and review

Interview Preparation Tips

Interview preparation tips for other job seekers - all the best for interview .,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Assignment 

General questions, related computers codes

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    I am a dedicated and experienced professional with a strong background in claim processing and customer service.

    • Over 5 years of experience in claim processing

    • Proficient in handling complex claims and resolving customer issues

    • Strong attention to detail and accuracy in processing claims

    • Excellent communication and interpersonal skills

    • Ability to work efficiently in a fast-paced environment

  • Answered by AI
  • Q2. Why should i hire you?
  • Ans. 

    I have extensive experience in claim processing, strong attention to detail, and a proven track record of improving efficiency and accuracy.

    • I have 5+ years of experience in claim processing, including handling complex cases and ensuring timely payments.

    • I am highly detail-oriented, consistently reviewing claims for accuracy and completeness to prevent errors.

    • I have implemented process improvements in previous roles, res...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - friendly nature ,learn daily new things etc....
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. It is a one o one session with HR.
  • Q2. Some basic questions. As per your CV, in this session they wanted to know your command on english speaking.
  • Q3. Tell me something about your self. If candidate is fresher then they ask him to speak on any topic. If candidate is experienced they asked about the Job responsibility and some other questions.
Round 3 - Technical 

(3 Questions)

  • Q1. This is the session with operations team.
  • Q2. They ask some questions related to the Job.
  • Q3. 1 more client round in some process.

Interview Preparation Tips

Interview preparation tips for other job seekers - In all round they basically check your english speaking skills and confidence level so be confident.

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. TNI/TNA, Efficacy, Training Throughput
Round 3 - One-on-one 

(1 Question)

  • Q1. Gardner's Theory, Adult Learning Principle

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for Training segment be prepare with your PPT and basic interview questions regarding Training Segment.

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Process Leader interview?
Infosys BPM interview process usually has 2 rounds. The most common rounds in the Infosys BPM interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Infosys BPM Process Leader interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are Abstracting, Accounts Payable, Communication Skills, Contract Drafting and Contract Management.
What are the top questions asked in Infosys BPM Process Leader interview?

Some of the top questions asked at the Infosys BPM Process Leader interview -

  1. What is your understanding of the job descripti...read more
  2. Tell me about yourse...read more

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Infosys BPM Process Leader Salary
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₹3.1 L/yr - ₹13 L/yr
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Infosys BPM Process Leader Reviews and Ratings

based on 54 reviews

3.4/5

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3.4

Skill development

3.7

Work-Life balance

2.8

Salary & Benefits

4.1

Job Security

3.1

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

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