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InterGlobe Aviation Customer Care Executive Interview Questions and Answers

Updated 25 Jun 2024

InterGlobe Aviation Customer Care Executive Interview Experiences

4 interviews found

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Care Executive interview:
  • Know the job responsibilities
  • Know about the company
Interview preparation tips for other job seekers - The HR didn't even ask enough questions to me. She only asked a single question. She was too quick in judging everyone. Remember to go fully groomed for boys and well dressed with tuck and all.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 4 interview rounds.

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Care Executive interview:
  • Aviation & customer care
Interview preparation tips for other job seekers - Keep your self bold and dynamic.

I applied via Company Website

Interview Preparation Tips

Interview preparation tips for other job seekers - Personality and better communication will select u

InterGlobe Aviation interview questions for designations

 Customer Care Officer

 (1)

 Customer Executive

 (3)

 Customer Service Executive

 (13)

 Senior Customer Service Executive

 (2)

 Customer Handling Executive

 (1)

 Customer Service

 (3)

 Customer Associate

 (1)

 Ramp Customer Service Executive

 (2)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident with speech .loud and clear

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Self introduction, experience , self confidence, hobby, education, how much family members??
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack the interview and good options for freshers to get a hands-on experience in Aviation Industry before moving forward to other Airline's
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not ask questions repeatedly; instead, listen first and then respond. This is a 24/7 job profile with strict timing, and there are no compromises regarding shifts. You are required to adhere to the roster at all times. If you are suitable for this role, then please join.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview in Feb 2024.

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InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Customer Care Executive interview?
InterGlobe Aviation interview process usually has 2-3 rounds. The most common rounds in the InterGlobe Aviation interview process are Group Discussion, HR and One-on-one Round.
How to prepare for InterGlobe Aviation Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at InterGlobe Aviation. The most common topics and skills that interviewers at InterGlobe Aviation expect are Customer Complaints, Customer Handling, Customer Satisfaction, Escalations and Handling Customer Queries.
What are the top questions asked in InterGlobe Aviation Customer Care Executive interview?

Some of the top questions asked at the InterGlobe Aviation Customer Care Executive interview -

  1. family descr...read more
  2. Excellent customer serv...read more
  3. Regarding educat...read more

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InterGlobe Aviation Customer Care Executive Interview Process

based on 6 interviews

Interview experience

3.7
  
Good
View more

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InterGlobe Aviation Customer Care Executive Salary
based on 63 salaries
₹1.8 L/yr - ₹5 L/yr
15% more than the average Customer Care Executive Salary in India
View more details

InterGlobe Aviation Customer Care Executive Reviews and Ratings

based on 11 reviews

2.6/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

1.9

Salary

2.8

Job security

2.8

Company culture

1.9

Promotions

2.8

Work satisfaction

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