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InterGlobe Aviation

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3.6

based on 2.6k Reviews

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InterGlobe Aviation Customer Care Executive Interview Questions and Answers

Updated 25 Jun 2024

InterGlobe Aviation Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 13 Jun 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why are you interested in aviation industry?
    • Add your answer
  • Q2. What did you do yesterday?
    • Add your answer
  • Q3. What were your roles at previous organisation?
    • Add your answer

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Care Executive interview:
  • Know the job responsibilities
  • Know about the company
Interview preparation tips for other job seekers - The HR didn't even ask enough questions to me. She only asked a single question. She was too quick in judging everyone. Remember to go fully groomed for boys and well dressed with tuck and all.

Customer Care Executive Interview Questions & Answers

user image Sunil Suthar

posted on 29 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why did you choice this industry?
    • Add your answer
  • Q3. Excellent customer service
    • Add your answer
  • Q4. Family describe
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who live together and share common goals, values, and traditions.

    • Family members provide emotional support and care for each other.

    • Families often have unique traditions and rituals that strengthen their bond.

    • Family dynamics can vary greatly depending on cultural background and individual personalities.

    • Answered by AI
    Add your answer
  • Q5. Why should hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job

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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Self-Introduction - Explain your self

Round 2 - Aptitude Test 

Multiple questions for 20 minutes

Round 3 - HR 

(1 Question)

  • Q1. Personal details and academic details
    • Add your answer
Round 4 - Document verification 

(2 Questions)

  • Q1. Regarding education
    • Add your answer
  • Q2. Regarding aviation
    • Add your answer

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Care Executive interview:
  • Aviation & customer care
Interview preparation tips for other job seekers - Keep your self bold and dynamic.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2022

I applied via Company Website

Round 1 - Group Discussion 

Just few abouts yours. Then share about the GD topic. Speak better few points . Thats it

Round 2 - HR 

(3 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Why we rejected you from this industry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Personality and better communication will select u

InterGlobe Aviation interview questions for designations

 Customer Care Officer

 (1)

 Customer Executive

 (3)

 Customer Service Executive

 (13)

 Senior Customer Service Executive

 (2)

 Customer Handling Executive

 (1)

 Customer Service

 (2)

 Customer Associate

 (1)

 Ramp Customer Service Executive

 (2)

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 23 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Do you have any experience from aviation?
    • Add your answer
  • Q2. Are you comfortable for rotational shifts?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Air India Sats Airport Services user image Salam Punit Singh

posted on 12 Jul 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Prime minister and Chief Minister

Round 2 - One-on-one 

(4 Questions)

  • Q1. Tell Me about yourself
    • Add your answer
  • Q2. Can You speak hindi
  • Ans. 

    Yes, I am fluent in Hindi and can communicate effectively in both English and Hindi.

    • Fluent in Hindi language

    • Able to communicate effectively in both English and Hindi

    • Can assist Hindi-speaking customers with their queries and concerns

    • Answered by AI
    Add your answer
  • Q3. Tell me Something about AISATS
  • Ans. 

    AISATS is a joint venture company between Air India and SATS Ltd, providing ground handling services at major airports in India.

    • AISATS offers a wide range of services including passenger handling, ramp handling, cargo handling, and aircraft maintenance.

    • The company operates at airports such as Delhi, Mumbai, Bengaluru, and Hyderabad.

    • AISATS is known for its efficient and reliable services in the aviation industry.

    • The com...

    • Answered by AI
    Add your answer
  • Q4. Your Skills and Experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must

Customer Service Associate Interview Questions & Answers

Air India user image Anonymous

posted on 3 Dec 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Feminist movement describe it's impact

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Customer Service Executive Interview Questions & Answers

Emirates Airlines user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Why u want to join contact centre?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company to work with best airline in the world.
More about working at InterGlobe Aviation

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Customer Care Executive interview?
InterGlobe Aviation interview process usually has 2-3 rounds. The most common rounds in the InterGlobe Aviation interview process are Group Discussion, HR and One-on-one Round.
How to prepare for InterGlobe Aviation Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at InterGlobe Aviation. The most common topics and skills that interviewers at InterGlobe Aviation expect are Customer Complaints, Customer Handling, Customer Satisfaction, Escalations and Handling Customer Queries.
What are the top questions asked in InterGlobe Aviation Customer Care Executive interview?

Some of the top questions asked at the InterGlobe Aviation Customer Care Executive interview -

  1. family descr...read more
  2. Excellent customer serv...read more
  3. Regarding educat...read more

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InterGlobe Aviation Customer Care Executive Salary
based on 48 salaries
₹1.8 L/yr - ₹4.5 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

InterGlobe Aviation Customer Care Executive Reviews and Ratings

based on 11 reviews

2.6/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

1.9

Salary

2.8

Job security

2.8

Company culture

1.9

Promotions

2.8

Work satisfaction

Explore 11 Reviews and Ratings
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