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InterGlobe Aviation

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3.6

based on 2.6k Reviews

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InterGlobe Aviation Customer Care Executive Interview Questions and Answers

Updated 25 Jun 2024

InterGlobe Aviation Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 13 Jun 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Why are you interested in aviation industry?
    • Add your answer
  • Q2. What did you do yesterday?
    • Add your answer
  • Q3. What were your roles at previous organisation?
    • Add your answer

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Care Executive interview:
  • Know the job responsibilities
  • Know about the company
Interview preparation tips for other job seekers - The HR didn't even ask enough questions to me. She only asked a single question. She was too quick in judging everyone. Remember to go fully groomed for boys and well dressed with tuck and all.

Customer Care Executive Interview Questions & Answers

user image Sunil Suthar

posted on 29 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why did you choice this industry?
    • Add your answer
  • Q3. Excellent customer service
    • Add your answer
  • Q4. Family describe
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who live together and share common goals, values, and traditions.

    • Family members provide emotional support and care for each other.

    • Families often have unique traditions and rituals that strengthen their bond.

    • Family dynamics can vary greatly depending on cultural background and individual personalities.

    • Answered by AI
    Add your answer
  • Q5. Why should hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Any job

Customer Care Executive Interview Questions Asked at Other Companies

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Q3. 1. If the customer had two queries at the same time,how did you h ... read more
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Q4. Tell me about this product how will sell to the customer
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Q5. How will you handle irrated customers?
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Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Self-Introduction - Explain your self

Round 2 - Aptitude Test 

Multiple questions for 20 minutes

Round 3 - HR 

(1 Question)

  • Q1. Personal details and academic details
    • Add your answer
Round 4 - Document verification 

(2 Questions)

  • Q1. Regarding education
    • Add your answer
  • Q2. Regarding aviation
    • Add your answer

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Customer Care Executive interview:
  • Aviation & customer care
Interview preparation tips for other job seekers - Keep your self bold and dynamic.

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2022

I applied via Company Website

Round 1 - Group Discussion 

Just few abouts yours. Then share about the GD topic. Speak better few points . Thats it

Round 2 - HR 

(3 Questions)

  • Q1. What are your strengths and weaknesses?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Why we rejected you from this industry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Personality and better communication will select u

InterGlobe Aviation interview questions for designations

 Customer Care Officer

 (1)

 Customer Executive

 (3)

 Customer Service Executive

 (13)

 Senior Customer Service Executive

 (2)

 Customer Handling Executive

 (1)

 Customer Service

 (2)

 Customer Associate

 (1)

 Ramp Customer Service Executive

 (2)

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about InterGlobe Aviation?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Qatar Airways user image Anonymous

posted on 23 Feb 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Do you have any experience from aviation?
    • Add your answer
  • Q2. Are you comfortable for rotational shifts?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Air India user image Sachin

posted on 5 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What was the most memorable day of your life explain it ?
    • Add your answer
  • Q2. How you are pursuing your graduation?
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. Vercent 2 times
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be scare5 the HR will 100% help you to clear the exam they want you to be in their organization.

Customer Service Associate Interview Questions & Answers

Air India Sats Airport Services user image Anonymous

posted on 12 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and knowledge of aviation

Customer Service Executive Interview Questions & Answers

British Airways user image Anonymous

posted on 2 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What was your last salary
    • Add your answer
  • Q2. Where do you stay in Delhi ncr?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about Call Ba?
    • Add your answer
  • Q2. What is good customer service
  • Ans. 

    Good customer service is providing prompt, efficient and friendly assistance to customers.

    • Promptly addressing customer concerns and inquiries

    • Efficiently resolving issues and providing solutions

    • Being friendly and empathetic towards customers

    • Going above and beyond to exceed customer expectations

    • Providing clear and concise communication

    • Being knowledgeable about products and services

    • Showing appreciation for customer loyalt...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to clear this interview... Every thing is easy

Customer Service Executive Interview Questions & Answers

Spicejet user image Anonymous

posted on 6 Apr 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Customer Service Executive Interview Questions & Answers

Emirates Airlines user image Anonymous

posted on 29 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - One-on-one 

(1 Question)

  • Q1. Why u want to join contact centre?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company to work with best airline in the world.
More about working at InterGlobe Aviation

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation Customer Care Executive interview?
InterGlobe Aviation interview process usually has 2-3 rounds. The most common rounds in the InterGlobe Aviation interview process are One-on-one Round, Group Discussion and HR.
How to prepare for InterGlobe Aviation Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at InterGlobe Aviation. The most common topics and skills that interviewers at InterGlobe Aviation expect are Customer Complaints, Customer Handling, Customer Satisfaction, Escalations and Handling Customer Queries.
What are the top questions asked in InterGlobe Aviation Customer Care Executive interview?

Some of the top questions asked at the InterGlobe Aviation Customer Care Executive interview -

  1. family descr...read more
  2. Excellent customer serv...read more
  3. Regarding educat...read more

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InterGlobe Aviation Interviews By Designations

Interview Questions for Popular Designations

InterGlobe Aviation Customer Care Executive Interview Process

based on 6 interviews

Interview experience

3.7
  
Good
View more

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InterGlobe Aviation Customer Care Executive Salary
based on 61 salaries
₹1.8 L/yr - ₹5 L/yr
15% more than the average Customer Care Executive Salary in India
View more details

InterGlobe Aviation Customer Care Executive Reviews and Ratings

based on 11 reviews

2.6/5

Rating in categories

2.7

Skill development

2.6

Work-life balance

1.9

Salary

2.8

Job security

2.8

Company culture

1.9

Promotions

2.8

Work satisfaction

Explore 11 Reviews and Ratings
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