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InterGlobe Aviation Customer Care Executive Interview Questions and Answers
InterGlobe Aviation Customer Care Executive Interview Experiences
4 interviews found
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
(3 Questions)
- Q1. Why are you interested in aviation industry?
- Q2. What did you do yesterday?
- Q3. What were your roles at previous organisation?
Interview Preparation Tips
- Know the job responsibilities
- Know about the company
Sunil Suthar
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about your self?
- Q2. Why did you choice this industry?
- Q3. Excellent customer service
- Q4. Family describe
- Ans.
Family is a group of people related by blood, marriage, or adoption who live together and share common goals, values, and traditions.
Family members provide emotional support and care for each other.
Families often have unique traditions and rituals that strengthen their bond.
Family dynamics can vary greatly depending on cultural background and individual personalities.
- Q5. Why should hire you
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jun 2023. There were 4 interview rounds.
Self-Introduction - Explain your self
Multiple questions for 20 minutes
(1 Question)
- Q1. Personal details and academic details
(2 Questions)
- Q1. Regarding education
- Q2. Regarding aviation
Interview Preparation Tips
- Aviation & customer care
I applied via Company Website
Just few abouts yours. Then share about the GD topic. Speak better few points . Thats it
(3 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Why should we hire you?
- Q3. Why we rejected you from this industry
Interview Preparation Tips
InterGlobe Aviation interview questions for designations
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Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There was 1 interview round.
(2 Questions)
- Q1. Do you have any experience from aviation?
- Q2. Are you comfortable for rotational shifts?
Customer Service Executive Interview Questions & Answers
Air India Sats Airport Services
Anonymous
posted on 22 Sep 2021
I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. HOW LONG WILL YOU GO AND HOW??
Interview Preparation Tips
Customer Service Officer Interview Questions & Answers
Air India Sats Airport Services
posted on 19 Aug 2022
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Normal questions about past experiences & knowledge about aviation
Interview Preparation Tips
I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Self Introduction , education, experience and hobby
- Q2. Experience Questions
Interview Preparation Tips
I applied via Newspaper Ad and was interviewed in Apr 2023. There were 2 interview rounds.
In GD they will give you a random topic and gives one minute to discuss about it and you get 30sec to speak about . They see your boldness while speaking and your fluent in English language.
(8 Questions)
- Q1. Self introduction
- Ans. First they will ask about self introduction
- Q2. Random questions related to aviation 1
- Ans. Then they ask random questions and aviation industry and the history of aviation industry.
- Q3. Random questions about the position you applied
- Ans. Then they will ask questions about the position you are applying for.
- Q4. Question about grooming
- Ans. Then some random questions like grooming and etc .
- Q5. Question about dressing
- Q6. Question about the behaviour
- Q7. Question about your attitude
- Q8. How much you will rate yourself from 1 to 10
- Ans.
I would rate myself 8 out of 10 for my customer service skills.
I have extensive experience in handling customer queries and complaints.
I am empathetic and patient while dealing with customers.
I have received positive feedback from customers in my previous roles.
However, there is always room for improvement and I am constantly working on enhancing my skills.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
British Airways
Anonymous
posted on 2 Nov 2022
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What was your last salary
- Q2. Where do you stay in Delhi ncr?
(2 Questions)
- Q1. What do you know about Call Ba?
- Q2. What is good customer service
- Ans.
Good customer service is providing prompt, efficient and friendly assistance to customers.
Promptly addressing customer concerns and inquiries
Efficiently resolving issues and providing solutions
Being friendly and empathetic towards customers
Going above and beyond to exceed customer expectations
Providing clear and concise communication
Being knowledgeable about products and services
Showing appreciation for customer loyalt...
Interview Preparation Tips
InterGlobe Aviation Interview FAQs
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InterGlobe Aviation Interviews By Designations
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InterGlobe Aviation Customer Care Executive Interview Process
based on 6 interviews
Interview experience
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InterGlobe Aviation Customer Care Executive Reviews and Ratings
based on 11 reviews
Rating in categories
|
Customer Service Executive
967
salaries
|  ₹1.2 L/yr - ₹6 L/yr |
|
Assistant Manager
568
salaries
| ₹4.2 L/yr - ₹14.3 L/yr |
|
Cabin Attendant
473
salaries
| ₹2.5 L/yr - ₹9 L/yr |
|
Security Officer
458
salaries
| ₹1.1 L/yr - ₹5.3 L/yr |
|
Customer Service Officer
446
salaries
| ₹1 L/yr - ₹4.5 L/yr |
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Spicejet
Air India Sats Airport Services
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