IMPACT Infotech Engineer- Customer Support Interview Questions and Answers

All good and easy questons

Q1. Describe your past experience
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Y u should do join
Add your answer

Tell me about yourself for 2 minutes in hindi

C, java

Q1. Tell me about yourself.
Add your answer
Q2. What is the algorithm
Ans. 
An algorithm is a set of instructions designed to solve a specific problem or perform a specific task.
• An algorithm is a step-by-step procedure for solving a problem.

• It can be represented using flowcharts, pseudocode, or programming languages.

• Examples of algorithms include sorting algorithms, search algorithms, and encryption algorithms.
Answered by AI
Add your answer
Q3. What is tha different between cand c++
Ans. 
C++ is an extension of C language with object-oriented programming features.
• C++ supports object-oriented programming while C does not.

• C++ has more advanced features like templates, exceptions, and namespaces.

• C++ is more complex and harder to learn than C.

• C++ is used for developing system software, games, and applications.

• C is used for developing operating systems, embedded systems, and device drivers.
Answered by AI
Add your answer
Q4. What is tha allocation
Ans. 
Allocation refers to the distribution or assignment of resources or tasks.
• Allocation can refer to the allocation of funds, personnel, or equipment.

• In engineering, allocation can refer to the allocation of tasks to different team members.

• Allocation can also refer to the allocation of memory or storage space in computer systems.
Answered by AI
Add your answer
Q5. What is tha block box testing
Ans. 
Black box testing is a software testing technique that focuses on the functionality of the software without knowing its internal structure.
• Tests are performed based on the software requirements and specifications

• Testers do not have access to the source code or internal structure of the software

• The goal is to identify defects in the software's functionality

• Examples include functional testing, regression testing, and acc
Answered by AI
Add your answer
Q6. What is tha white box testing
Ans. 
White box testing is a testing technique that involves testing the internal structure of the software.
• It is also known as clear box testing or structural testing.

• It requires knowledge of the internal workings of the software.

• It involves testing individual components or modules of the software.

• It can be done manually or with the help of automated tools.

• Examples include code coverage testing and path testing.
Answered by AI
Add your answer

Q1. What is an algritham
Ans. 
An algorithm is a set of instructions designed to solve a specific problem or perform a specific task.
• An algorithm is a step-by-step procedure for solving a problem.

• It is a set of rules or instructions that a computer follows to solve a problem.

• Algorithms are used in programming, mathematics, and many other fields.

• Examples of algorithms include sorting algorithms, search algorithms, and encryption algorithms.
Answered by AI
Add your answer
Q2. What is the different between java and c
Ans. 
Java and C are both programming languages, but differ in syntax, usage, and platform compatibility.
• Java is an object-oriented language, while C is a procedural language.

• Java is platform-independent, while C is platform-dependent.

• Java has automatic memory management, while C requires manual memory management.

• Java has a larger standard library than C.

• C is faster and more efficient than Java for certain tasks, such as sys...read more
Answered by AI
Add your answer

Q1. Please introduce yourself
Ans. 
I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.
• Experienced in troubleshooting technical problems

• Strong communication skills to effectively assist customers

• Ability to work under pressure and meet deadlines

• Familiar with various engineering software and tools
Answered by AI
Add your answer
Q2. Tell me strenght and weaknesses
Ans. 
Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.
• Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers

• Strength: Technical knowledge - able to troubleshoot complex technical problems effectively

• Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects

• Weakness:...read more
Answered by AI
Add your answer

Q1. What is customer support
Ans. 
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing technical assistance, troubleshooting, and product information.

• Customer support can be offered through various channels such as phone, email, chat, or in-person.

• The goal of customer support...read more
Answered by AI
Add your answer
Q2. Why you wants to join us
Ans. 
I am passionate about providing technical support and problem-solving for customers.
• I have a strong background in engineering and enjoy troubleshooting technical issues.

• I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.

• I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.
Answered by AI
Add your answer

Q1. What is your name
Add your answer

Q1. What's software coding and languages and programming
Ans. 
Software coding involves writing instructions in programming languages to create computer programs.
• Software coding is the process of writing instructions that a computer can understand and execute.

• Programming languages are used to write these instructions, such as Python, Java, C++, etc.

• Coding involves breaking down a problem into smaller steps and writing code to solve each step.

• Programmers use various tools and softw...read more
Answered by AI
View 2 more answers
Q2. What's the shirtless for excel and key board for typing
Ans. 
Shirtless for Excel and keyboard for typing is not applicable.
• There is no specific dress code for using Excel or typing on a keyboard.

• However, it is recommended to wear comfortable clothing to avoid distractions.

• Proper posture and ergonomics are more important for long-term health than clothing choices.
Answered by AI
Add your answer
Q3. Names of Shirley's and function
Ans. 
Sorry, I am not sure who Shirley is and what function you are referring to.
Answered by AI
Add your answer
Q4. What's the hardware and examples
Ans. 
Hardware refers to physical components of a computer system. Examples include CPU, RAM, motherboard, hard drive, and graphics card.
• Hardware refers to physical components of a computer system

• Examples include CPU, RAM, motherboard, hard drive, and graphics card
Answered by AI
Add your answer
Q5. Name of devices and place for connecting
Ans. 
Devices and their connection points
• Computers - USB ports, Ethernet ports

• Printers - USB ports, Ethernet ports, Wi-Fi

• Smartphones - USB ports, Bluetooth, Wi-Fi

• TVs - HDMI ports, USB ports, Ethernet ports

• Gaming consoles - HDMI ports, USB ports, Ethernet ports, Wi-Fi
Answered by AI
Add your answer
Q6. What's the examples of as sites
Ans. 
Examples of AS sites include data centers, internet service providers, and cloud computing providers.
• AS sites are organizations that provide internet connectivity to end-users

• They are identified by their Autonomous System (AS) number

• Examples include Amazon Web Services (AS16509), Google (AS15169), and Microsoft (AS8075)
Answered by AI
Add your answer
Q7. Names and examples and SEO related
Add your answer
Q8. What's the examples of different and latest languages
Ans. 
Some latest programming languages include Rust, Kotlin, Swift, and TypeScript.
• Rust is a systems programming language that emphasizes safety and performance.

• Kotlin is a statically typed language that runs on the Java Virtual Machine and is used for Android app development.

• Swift is a programming language developed by Apple for iOS, macOS, watchOS, and tvOS development.

• TypeScript is a superset of JavaScript that adds opti
Answered by AI
Add your answer
Q9. New and demo sites And URL and topic name of product
Add your answer

Q1. Basic of Microsoft license
Add your answer
Q2. Exchange basics and Outlook troubleshooting's
Add your answer

Q1. Nothing specific was asked
Add your answer

Q1. Salary expectations I had
Add your answer