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First Advantage Customer Support Executive Interview Questions and Answers

Updated 16 Mar 2024

First Advantage Customer Support Executive Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Experience details
Round 2 - Aptitude Test 

Knowledge based on the Grammar

Round 3 - One-on-one 

(1 Question)

  • Q1. Manager Round for final interview selection

Interview Preparation Tips

Interview preparation tips for other job seekers - Very BAD Environment. should BAN this company. Useless Biased people are working. Do do a proper Background Verification for this Company. Company is Biased towards their Employes.
HR's are the worst out of them all.
They are not their sitting on HR position to help their company Employees.
Just sitting their and having Gossips and damaging employees name.
Useless Stupid HR - Good for Nothing.
One of my Family Members had very BAD experience people tried to harass her and then she had to face difficulty in working in that environment with all the nonsense there.

DON'T WORK FOR FIRST ADVANTAGE
IT IS A FRAUD COMPANY.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview are easy but technical

I applied via LinkedIn and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How to sale credit card? And explain
  • Ans. 

    To sell a credit card, understand the customer's needs, highlight benefits, and offer incentives.

    • Understand customer's financial needs and spending habits

    • Highlight benefits such as rewards, cashback, and fraud protection

    • Offer incentives such as sign-up bonuses or waived fees

    • Provide clear and concise information about interest rates and fees

    • Address any concerns or objections the customer may have

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Every job holder to make a transperancy.to ur colleagues.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction
  • Q2. Whats your Education
  • Q3. 12th + 2year ITI + 6 year experience
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about your self?
  • Ans. Tell about ur self in bref add ur academic details ur achievements and ur family details. Add ur short term and long term goals add ur strength and weakness end with the thanks and regards.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. My Working experience
  • Ans. My Working experience was awesome...bcos my daily field work with new challenges and opportunities
  • Answered Anonymously
  • Q2. What is my Working style
  • Ans. 

    I am a results-driven professional who thrives in collaborative environments and adapts to challenges with a proactive approach.

    • I prioritize teamwork, often collaborating with colleagues to achieve common goals, like coordinating with marketing for a successful campaign.

    • I am highly organized, using tools like CRM software to track leads and manage my sales pipeline effectively.

    • I adapt my approach based on client needs,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please see my ability and experience...
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Feb 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Very good interview normally ask for experience and about yourself.

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(4 Questions)

  • Q1. About your last employer
  • Q2. Why should we hire you
  • Q3. What is your salary expectation.
  • Q4. Tell me about your 1 weakness and strength.
Round 4 - Assignment 

Target to sell 5 brodband for qualified test in one month

I applied via Naukri.com and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Working experiences with Randstad

Interview Preparation Tips

Topics to prepare for Randstad Sales Executive interview:
  • Liquor
Interview preparation tips for other job seekers - Please check my experience and abilities

I applied via Referral and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

6 Questions

  • Q1. Normal question
  • Q2. My query is you people terminated a guy who was a hard worker my employee I'd was 2002994
  • Q3. I didn't received full and final settlement neither my incentives which was 1.5 cr in doctor loan
  • Q4. So you people treat like who work hard for company
  • Q5. We r just executive what manager told us we do that but you people terminated us...
  • Q6. So is there any chance to get back please.... I am the only earning guy in family..... Please help me out.

Interview Preparation Tips

Interview preparation tips for other job seekers - Same I want growth for company... To achieve more awards more ratings.... If I have to work 24 hrs also I can... I will.... Because at work I focus on company's growth how to make more established..

First Advantage Interview FAQs

How many rounds are there in First Advantage Customer Support Executive interview?
First Advantage interview process usually has 3 rounds. The most common rounds in the First Advantage interview process are HR, Aptitude Test and One-on-one Round.

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First Advantage Customer Support Executive Interview Process

based on 1 interview

Interview experience

1
  
Bad
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First Advantage Customer Support Executive Salary
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₹2 L/yr - ₹7 L/yr
66% more than the average Customer Support Executive Salary in India
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