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Ileads Auxiliary Services Customer Care Executive Interview Questions and Answers
Ileads Auxiliary Services Customer Care Executive Interview Experiences
4 interviews found
Anonymous
Selected
I applied via Apna Jobs and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is BPO? How does it works
- Ans.
BPO stands for Business Process Outsourcing. It is a practice of hiring a third-party company to handle non-core business activities.
BPO involves outsourcing of business processes such as customer service, technical support, data entry, and more.
It helps companies to focus on their core competencies while the BPO company handles the non-core activities.
BPO companies are usually located in countries where labor costs ar...
I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Very worst And fraud company in Bangalore.
- Q2. Why are not saying your client to visit office for interview offline?
Interview Preparation Tips
Selected
(2 Questions)
- Q1. A brief introduction about myself
- Q2. Why do I want to work in the BPO sector?
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2021. There were 3 interview rounds.
(1 Question)
- Q1. Introduction hobbies
(1 Question)
- Q1. Basic nothing waste useless
(1 Question)
- Q1. Nothing introduction
Interview Preparation Tips
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I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
(3 Questions)
- Q1. Tell me something about your self
- Q2. Weakness or strength
- Q3. Last working day
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you are split the job
- Q3. Are you comfortable to doing this job
(2 Questions)
- Q1. What is your hobby’s
- Q2. Who is your anthem
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
Tata Projects
Vivek Pratap
posted on 9 Aug 2024
Selected
I applied via Naukri.com and was interviewed before Aug 2023. There were 3 interview rounds.
What's your view on increasing technology in world
Normal aptitude test
(2 Questions)
- Q1. How's your day today?
- Ans.
My day is going well, thank you for asking.
Started the day with a productive morning routine
Handled several customer inquiries efficiently
Enjoyed a quick lunch break with colleagues
Currently working on resolving a complex issue for a customer
- Q2. What you know about Zomato
- Ans.
Zomato is a popular online food delivery and restaurant discovery platform.
Zomato allows users to search for restaurants, read reviews, and order food online.
It provides information on menus, photos, and user ratings for various restaurants.
Zomato also offers food delivery services in many cities around the world.
Users can earn loyalty points and discounts by using the platform regularly.
rishab ric
(1 Question)
- Q1. Tell me something about yourself.
- Ans.
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have X years of experience in customer service roles.
I am skilled in active listening and problem-solving.
I strive to provide excellent customer service and ensure customer satisfaction.
I am proficient in using CRM systems and handling customer inquiries via phone, email, and chat.
I have received positive...
Selected
I applied via Job Fair and was interviewed before Mar 2023. There was 1 interview round.
(8 Questions)
- Q1. Tell me about yourself
- Q2. Do u know what are the roles and responsibilities of customer service agent
- Q3. How many languages u speak
- Q4. Tell me about your hobbies in hindi
- Q5. Why do u want to get into byjus
- Q6. I we donot hire you then what
- Q7. Explain how u have overcome any challenging situation
- Q8. What do u know about byjus
Interview Preparation Tips
- General Administration
- Customer Service
- customer care
- Customer Relationship
- Customer Handling
Customer Care Executive Interview Questions & Answers
Indiamart Intermesh
Anjali Agrawal
posted on 15 Jun 2023
I applied via Walk-in and was interviewed in May 2023. There were 3 interview rounds.
An aptitude test is an exam used to determine an individuals skill or propensity to succeed in a given activity.
(2 Questions)
- Q1. Tell me about yourself? Why you want to join this company? Why you skip previous co pany? What are the salary you expect?
- Q2. What is the role of customer care executive? Tell me about strength and weakness?
Interview Preparation Tips
- About company
- Customer care executive role
Update your resume
Be honest with your cover letter
Be confident
Be prepared
Learn about the company
Clear your vision and mission
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Ileads Auxiliary Services Customer Care Executive Interview Process
based on 3 interviews
1 Interview rounds
- HR Round
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Ileads Auxiliary Services Customer Care Executive Reviews and Ratings
based on 13 reviews
Rating in categories
|
Team Lead
35
salaries
|  ₹1.4 L/yr - ₹4.2 L/yr |
|
Customer Care Executive
21
salaries
| ₹0.9 L/yr - ₹2.2 L/yr |
|
Assistant Manager
18
salaries
| ₹4 L/yr - ₹5.8 L/yr |
|
Sales Executive
17
salaries
| ₹1.7 L/yr - ₹4 L/yr |
|
Customer Service Executive
13
salaries
| ₹1 L/yr - ₹3.8 L/yr |
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