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IGT Solutions Senior Customer Service Executive Interview Questions and Answers for Experienced

Updated 10 May 2024

IGT Solutions Senior Customer Service Executive Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction. can you come for interview.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction. how many members in family.
  • Q2. Comfortable in night shifts. Does your family know you are working here.
Round 3 - Technical 

(1 Question)

  • Q1. Typing test. must be 30 wpm.
Round 4 - Technical 

(1 Question)

  • Q1. General windows 10 questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident. try to influence your HR by giving smart answers and Manager does not know about you are facing any difficulty.

Interview questions from similar companies

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Interview Questionnaire 

1 Question

  • Q1. How can i get HR contact for interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Need HR contact number

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
  • Q3. Why this job is important for you?
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your family background?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

IGT Solutions Interview FAQs

How many rounds are there in IGT Solutions Senior Customer Service Executive interview for experienced candidates?
IGT Solutions interview process for experienced candidates usually has 4 rounds. The most common rounds in the IGT Solutions interview process for experienced candidates are Technical, HR and One-on-one Round.
What are the top questions asked in IGT Solutions Senior Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the IGT Solutions Senior Customer Service Executive interview for experienced candidates -

  1. typing test. must be 30 w...read more
  2. general windows 10 questio...read more

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IGT Solutions Senior Customer Service Executive Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more
IGT Solutions Senior Customer Service Executive Salary
based on 25 salaries
₹2 L/yr - ₹5 L/yr
7% less than the average Senior Customer Service Executive Salary in India
View more details

IGT Solutions Senior Customer Service Executive Reviews and Ratings

based on 5 reviews

2.5/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

3.0

Salary

2.5

Job security

3.0

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 5 Reviews and Ratings
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