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I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
A gateway is a network node that connects two different networks, allowing them to communicate with each other.
Acts as an entry and exit point for data traffic between networks
Can be a hardware device or software program
Common examples include routers and firewalls
The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
The OSI model stands for Open Systems Interconnection model.
It divides network communication into seven layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
Each layer has specific functions and interacts with adjacent layers for data transmission.
For ex...
IP class ranges are predefined ranges of IP addresses used for assigning to devices on a network.
There are five classes of IP addresses: A, B, C, D, and E.
Each class has a specific range of IP addresses that can be assigned.
Class A addresses range from 1.0.0.0 to 126.0.0.0.
Class B addresses range from 128.0.0.0 to 191.255.0.0.
Class C addresses range from 192.0.0.0 to 223.255.255.0.
Class D addresses are reserved for mul...
APIPA stands for Automatic Private IP Addressing, used when a device cannot obtain an IP address from a DHCP server.
APIPA assigns a unique IP address in the range of 169.254.0.1 to 169.254.255.254 when DHCP is not available.
It allows devices to communicate on a local network without manual configuration.
APIPA is commonly used in small home or office networks where a DHCP server is not present.
DNS stands for Domain Name System, which translates domain names to IP addresses.
DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.174).
It helps users access websites and other online services by translating domain names into numerical IP addresses that computers can understand.
DNS also helps in email delivery by translating domain names...
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.
It's easy test including English and some tricky questions.
I am open to discussing salary based on the responsibilities and requirements of the role.
I believe that compensation should be fair and competitive within the industry.
I am looking for a salary that reflects my skills, experience, and the value I can bring to the company.
I am open to negotiation and would like to learn more about the benefits and opportunities for growth within the company.
I am confident that we can r...
I have the technical expertise, problem-solving skills, and customer service experience to excel in this role.
I have a strong background in technical support, with experience troubleshooting hardware and software issues.
I am skilled in diagnosing and resolving complex technical problems, often under pressure.
I have excellent communication skills, both verbal and written, which allows me to effectively assist customers ...
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posted on 24 Nov 2015
I am a technical support engineer with experience in troubleshooting hardware and software issues.
Proficient in diagnosing and resolving technical issues
Skilled in providing excellent customer service
Experienced in working with various operating systems and software applications
Familiar with network protocols and configurations
Adept at communicating technical information to non-technical users
posted on 24 Nov 2015
posted on 7 May 2019
I applied via Naukri.com and was interviewed in Nov 2018. There were 6 interview rounds.
posted on 19 Jan 2021
Stay calm and listen to the customer's concerns.
Remain calm and composed
Listen attentively to the customer's complaints
Apologize for the inconvenience caused
Assure the customer that you will do your best to resolve the issue
Ask relevant questions to gather more information about the problem
Offer possible solutions or troubleshooting steps
If necessary, escalate the issue to a higher level of support
posted on 24 Jul 2024
posted on 11 Dec 2024
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues for clients.
5 years of experience in technical support
Skilled in troubleshooting hardware and software issues
Strong communication and problem-solving skills
Experience working with clients to resolve technical issues
Certified in various technical support tools and systems
posted on 12 Jul 2022
I applied via Campus Placement and was interviewed in Jan 2022. There were 3 interview rounds.
General questions and some problems to solve.
A specific topic was given and was provided 3 minutes of time to talk about it .
I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.
A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.
Firewalls can be hardware or software-based
They can be configured to block or allow traffic based on IP addresses, ports, protocols, and other criteria
Firewalls can also be used to create virtual private networks (VPNs) for secure remote access
IP binding is the process of associ...
I m best computer hadware and network troubleshooting team leader
based on 3 interviews
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