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IDeaS Revenue Solutions

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4.1

based on 38 Reviews

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IDeaS Revenue Solutions Customer Service Specialist Interview Questions and Answers

Updated 30 Aug 2023

IDeaS Revenue Solutions Customer Service Specialist Interview Experiences

1 interview found

Customer Service Specialist Interview Questions & Answers

user image Anonymous

posted on 30 Aug 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Campus Placement and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was easy and questions were simple

Round 3 - Technical 

(2 Questions)

  • Q1. What do you know about sql ?
  • Ans. 

    SQL is a programming language used for managing and manipulating databases.

    • SQL stands for Structured Query Language

    • It is used to communicate with databases to perform tasks such as querying data, updating data, and creating tables

    • Common SQL commands include SELECT, INSERT, UPDATE, DELETE

    • SQL is used in various database management systems such as MySQL, Oracle, and SQL Server

    • Answered by AI
    Add your answer
  • Q2. How would you benefit the company?
    • Add your answer
Round 4 - Presentation 

(2 Questions)

  • Q1. Your strengths and weaknesses
    • Add your answer
  • Q2. What do you know about the company
    • Add your answer

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
Got a question about IDeaS Revenue Solutions?
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posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5 years?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Share details of your previous job.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

Customer Service Associate Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 16 Dec 2020

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. General questions
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Interview Preparation Tips

Interview preparation tips for other job seekers - Good job for freshers

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GlobalLogic user image Anonymous

posted on 20 Nov 2019

I applied via Walk-in and was interviewed before Nov 2018. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and your background? Basically checking how is your communication skills are and how you can articulate your words.
    • Add your answer
  • Q2. Will check your knowledge about different industry or domain and based on where your interest lie?
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  • Q3. Then they give you test based on research and comprehension related, specially grammar.
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Sutherland Global Services user image Anonymous

posted on 18 Feb 2022

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
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Interview Preparation Tips

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GlobalLogic user image Anonymous

posted on 2 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

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(1 Question)

  • Q1. The interviewer asked to speak on own topics
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Interview Preparation Tips

Interview preparation tips for other job seekers - easy interview.....but based on their requirement..they hire you....don't worry if you got rejected...you can apply again....Average communication is enough(based up on the Hr)

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Hexaware Technologies user image Anonymous

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive.be confident.explain yr previous process clearly

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Sutherland Global Services user image Anonymous

posted on 17 Jun 2021

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your preferred game and how to play it
  • Ans. 

    My preferred game is chess.

    • Chess is a strategic board game played between two players.

    • The objective is to checkmate the opponent's king, putting it under attack with no possible move to escape.

    • Each player starts with 16 pieces: one king, one queen, two rooks, two knights, two bishops, and eight pawns.

    • The game involves planning moves, anticipating the opponent's strategy, and making tactical decisions.

    • Chess requires cri...

    • Answered by AI
    View 12 more answers
  • Q2. Tell me about yourself
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep talking , dont feel judged . Let your mind be free , if it is your destiny you will get it . One and only rule to follow is never stutter and congratulations, you can work in that shit hole of a company.

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Optum Global Solutions user image Anonymous

posted on 7 Jan 2021

Interview Questionnaire 

3 Questions

  • Q1. They asked to tell something about myself it's a general question..
    • Add your answer
  • Q2. Why did you quit your previous job
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Depending on our necessity and need we should handle the interview situation.... All the best to all.....

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Sutherland Global Services user image Anonymous

posted on 27 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are component of todibleshooting
  • Ans. 

    Components of troubleshooting include identifying the problem, gathering information, analyzing the data, and implementing a solution.

    • Identifying the problem: Determine what is not working correctly

    • Gathering information: Collect data about the issue

    • Analyzing the data: Use the information to diagnose the problem

    • Implementing a solution: Take action to fix the problem

    • Examples: rebooting a device, checking for updates, res

    • Answered by AI
    View 2 more answers
  • Q2. How to find issues in Ram related to trouble shooting
  • Ans. 

    To troubleshoot RAM issues, check for errors in system logs, run memory diagnostic tools, and test individual RAM modules.

    • Check system logs for any errors related to memory or RAM

    • Run memory diagnostic tools like Memtest86+ or Windows Memory Diagnostic

    • Test individual RAM modules by removing them one by one and checking if the issue persists

    • Check for physical damage or loose connections in RAM slots

    • Update BIOS and driver...

    • Answered by AI
    View 5 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Must clear about the basic and technical requirements

Skills evaluated in this interview

More about working at IDeaS Revenue Solutions

IDeaS Revenue Solutions Interview FAQs

How many rounds are there in IDeaS Revenue Solutions Customer Service Specialist interview?
IDeaS Revenue Solutions interview process usually has 4 rounds. The most common rounds in the IDeaS Revenue Solutions interview process are Resume Shortlist, Aptitude Test and Technical.

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IDeaS Revenue Solutions Customer Service Specialist Interview Process

based on 1 interview

Interview experience

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Average
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