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IDeaS Revenue Solutions

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based on 37 Reviews

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IDeaS Revenue Solutions Associate Technical Support Analyst Interview Questions and Answers

Updated 14 Sep 2024

IDeaS Revenue Solutions Associate Technical Support Analyst Interview Experiences

1 interview found

Associate Technical Support Analyst Interview Questions & Answers

user image Anonymous

posted on 14 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself in detail
  • Ans. 

    I am a dedicated and detail-oriented individual with a passion for technology and problem-solving.

    • Graduated with a degree in Computer Science

    • Experience in troubleshooting technical issues

    • Strong communication skills

    • Certified in ITIL Foundation

    • Proficient in various operating systems

    • Answered by AI
    Add your answer
  • Q2. Are you comfortable working in shifts with flexible week off
  • Ans. 

    Yes, I am comfortable working in shifts with flexible week off.

    • I have previous experience working in shifts and am adaptable to changing schedules.

    • I understand the importance of flexibility in the workplace and am willing to accommodate different shift patterns.

    • I value work-life balance and appreciate the opportunity for flexible week off.

    • I am committed to meeting the needs of the team and the organization, even if it

    • Answered by AI
    Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. SQL queries like joins , where
    • Add your answer
  • Q2. Networking related questions
    • Add your answer

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Cognizant user image Anonymous

posted on 27 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self.
    • Add your answer
  • Q2. Why want to join this job.
  • Ans. 

    I want to join this job because, I want to grow my career and enhance my skile and being a self independent

    • Answered Anonymously
    View 1 more answer
  • Q3. What is your weakness and strength?
  • Ans. 

    My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.

    • Answered Anonymously
    View 1 more answer
  • Q4. What are your career goals?
    • Add your answer
  • Q5. Tell me about your family background
  • Ans. 

    A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation

    • Answered Anonymously
    View 1 more answer

Technical Support Engineer Interview Questions & Answers

FIS user image Anonymous

posted on 4 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Work regarding your job profile
    • Add your answer
  • Q2. Linux related questions
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Societe Generale Global Solution Centre user image Anonymous

posted on 8 Jan 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
    • Add your answer
  • Q2. SQL Queries on Joins
    • Add your answer

Customer Support Executive Interview Questions & Answers

Sutherland Global Services user image Navin Kumar

posted on 31 Oct 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What was the pervious work experience
  • Ans. 

    I have 3 years of experience in customer support roles at various companies.

    • Worked as a Customer Support Representative at Company X for 2 years

    • Handled customer inquiries, resolved issues, and provided product information

    • Managed a team of support agents at Company Y for 1 year

    • Answered by AI
    Add your answer
Round 2 - Group Discussion 

Any topic did you speak about fluently

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepare before the interview

Technical Support Engineer Interview Questions & Answers

ITC Infotech user image Anonymous

posted on 5 Nov 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. System bootup issues
  • Ans. 

    System bootup issues can be caused by hardware or software problems.

    • Check for loose connections or faulty hardware components

    • Verify BIOS settings and ensure correct boot order

    • Scan for malware or corrupted system files

    • Try booting into safe mode to troubleshoot software conflicts

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Application Support Engineer Interview Questions & Answers

CGI Group user image areef patel

posted on 2 Oct 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Reverse string
java
linux

Customer Support Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 19 Jul 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Education and experience
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient with the waiting time. If you have good communication skills, it is enough.

Customer Support Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, Related field Knowledge
    • Add your answer

Technical Support Engineer Interview Questions & Answers

Synechron user image Anonymous

posted on 19 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic about unix /oracle/monitoring/ ticketing/ITIL
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Basic HR questions and package negotiation
    • Add your answer
  • Q2. Experience/ Package related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - work on basics and scenario-based questions. It will be about day-to-day work. improvements and how to manage the work.
More about working at IDeaS Revenue Solutions

IDeaS Revenue Solutions Interview FAQs

How many rounds are there in IDeaS Revenue Solutions Associate Technical Support Analyst interview?
IDeaS Revenue Solutions interview process usually has 2 rounds. The most common rounds in the IDeaS Revenue Solutions interview process are HR and Technical.
What are the top questions asked in IDeaS Revenue Solutions Associate Technical Support Analyst interview?

Some of the top questions asked at the IDeaS Revenue Solutions Associate Technical Support Analyst interview -

  1. SQL queries like joins , wh...read more
  2. Networking related questi...read more

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IDeaS Revenue Solutions Associate Technical Support Analyst Interview Process

based on 1 interview

Interview experience

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Excellent
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