ICICI Bank Interview Questions, Process, and Tips

Q1. Sales lap and HL
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Q2. Ask market and customer handling
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Q1. Sales home loan and lap
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Q2. Ask market and customer handling
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Q1. Sales home loan and lap
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Q2. Market and customer handling
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Q1. Where are you working currently??
Ans. 
I am currently working at XYZ Corporation as a Team Lead in the Sales Department.
• Working at XYZ Corporation

• Team Lead in the Sales Department
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Q2. Why do you want to switch??
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Seeking new challenges and opportunities for growth

• Interested in taking on more responsibilities

• Looking to expand my skill set and knowledge

• Excited about the potential for career advancement
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Q3. Why did you left your previous organization
Ans. 
Seeking new challenges and growth opportunities in a larger organization.
• Desire for career advancement

• Opportunity for professional development

• Seeking new challenges

• Company restructuring or downsizing

• Relocation to a new area
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Q4. Tell us about your previous job and responsibilities?
Ans. 
I was responsible for overseeing daily operations, managing staff, and ensuring customer satisfaction.
• Managed a team of 10 employees

• Created and implemented new training programs for staff

• Handled customer complaints and resolved issues in a timely manner
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Q5. Do you feel you are a good for this company??
Ans. 
Yes, I believe my skills and experience align well with the company's values and goals.
• I have a strong background in leadership and team management, which are essential for the role of Deputy Manager.

• I am familiar with the company's industry and have a track record of success in similar positions.

• I am confident in my ability to contribute positively to the company's growth and success.
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Q6. Are okay with relocate??
Ans. 
Yes, I am open to relocating for the position.
• I am willing to relocate for the right opportunity

• I understand the potential benefits of relocating for career growth

• I have relocated for previous job positions and have had positive experiences
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Q7. How do you manage your customer??
Ans. 
I manage my customers by actively listening to their needs, providing excellent service, and building strong relationships.
• Actively listen to customer needs and concerns

• Provide excellent customer service at all times

• Build strong relationships with customers to foster loyalty and trust
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Q1. Just ask basic things??
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Q2. Ask about your preferred location?
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Efficient, hardworking, timemanagement, legal ability

Q1. How confident are you of this role?
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Q1. How confident are you to take this on?
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Q1. Can u explain retail banking and corporate banking ?
Ans. 
Retail banking focuses on individual customers and their personal financial needs, while corporate banking deals with businesses and their financial requirements.
• Retail banking involves services like savings accounts, personal loans, and credit cards for individual customers.

• Corporate banking provides services such as business loans, cash management, and trade finance for companies.

• Retail banks typically have a large n...read more
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Q2. Cross-selling banking products?
Ans. 
Cross-selling banking products involves offering additional products or services to existing customers to increase revenue and customer loyalty.
• Identify customer needs and preferences

• Educate customers on the benefits of additional products

• Offer personalized recommendations based on customer profiles

• Track and analyze customer behavior to tailor cross-selling strategies

• Provide incentives or promotions to encourage cross-...read more
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Basics knowledge questions is their you can find on YouTube

They will conduct group discussion before that they will provide 6 discussion topics you should initiate first then you can select.

Q1. Asking previous experience
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Q2. Asking family background
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They will share OPD test and finding their knowledge

Q1. What do you consider to be your strengths?
Ans. 
My strengths include strong leadership skills, strategic thinking, and effective communication.
• Strong leadership skills - I have successfully led teams to achieve goals and overcome challenges.

• Strategic thinking - I am able to analyze situations and make decisions that benefit the organization in the long run.

• Effective communication - I am able to clearly convey ideas and information to team members, stakeholders, and
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Q2. What are your strengths?
Ans. 
My strengths include strong leadership skills, strategic thinking, and effective communication.
• Strong leadership skills - I have successfully led teams to achieve goals and overcome challenges.

• Strategic thinking - I am able to analyze situations and make decisions that benefit the organization in the long run.

• Effective communication - I can clearly convey ideas and information to team members, stakeholders, and clients
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