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ICICI Bank

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40+ Interview Questions and Answers

Updated 4 Oct 2024
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Q1. What are the important ratios you will check to sanction a loan to a business having a turnover of 15 crores?

Ans.

Important ratios to check for sanctioning loan to a business with 15 crore turnover

  • Debt-to-Equity Ratio

  • Current Ratio

  • Interest Coverage Ratio

  • Profit Margin Ratio

  • Return on Equity Ratio

  • Examples: Debt-to-Equity Ratio should be less than 2:1, Current Ratio should be greater than 1:1, Interest Coverage Ratio should be greater than 1.5:1

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Q2. What is Debt service coverage ratio ?

Ans.

Debt service coverage ratio is a financial metric used to assess a company's ability to repay its debt obligations.

  • Debt service coverage ratio measures the cash flow available to cover debt payments.

  • It is calculated by dividing the company's net operating income by its total debt service.

  • A ratio above 1 indicates that the company generates enough cash flow to cover its debt obligations.

  • For example, a debt service coverage ratio of 1.5 means that the company's cash flow is 1.5...read more

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Q3. Tell me some of the financial ratios?

Ans.

Financial ratios are used to analyze a company's financial performance and health.

  • Liquidity ratios measure a company's ability to meet short-term obligations (e.g. current ratio, quick ratio)

  • Profitability ratios measure a company's ability to generate profits (e.g. gross profit margin, return on equity)

  • Debt ratios measure a company's leverage and ability to repay debt (e.g. debt-to-equity ratio, interest coverage ratio)

  • Efficiency ratios measure a company's ability to use its ...read more

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Q4. What is the planning of Business expansion and growth.

Ans.

Business expansion and growth planning involves identifying opportunities, setting goals, and developing strategies to achieve them.

  • Conduct market research to identify potential opportunities

  • Set specific and measurable goals for growth

  • Develop strategies to achieve goals, such as increasing marketing efforts or expanding product lines

  • Allocate resources and budget accordingly

  • Monitor progress and adjust strategies as needed

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Q5. Tell some Banking products upto your knowledge?

Ans.

Banking products include savings accounts, loans, credit cards, and insurance.

  • Savings accounts: allow customers to deposit and withdraw money while earning interest

  • Loans: provide customers with a sum of money that must be repaid with interest over time

  • Credit cards: allow customers to make purchases on credit and pay back the balance over time

  • Insurance: protects customers from financial loss due to unforeseen events such as accidents, illness, or death

View 1 answer

Q6. Compare between iphone and OnePlus and convince to buy OnePlus against iphone

Ans.

OnePlus offers better value for money compared to iPhone.

  • OnePlus devices have similar or better specs than iPhones at a lower price point.

  • OnePlus devices have a longer battery life compared to iPhones.

  • OnePlus devices have a faster charging time compared to iPhones.

  • OnePlus devices have a larger screen-to-body ratio compared to iPhones.

  • OnePlus devices have a higher refresh rate display compared to iPhones.

  • OnePlus devices have a more customizable operating system compared to iPh...read more

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Q7. What is NPA? What is sub-standard assets?

Ans.

NPA stands for Non-Performing Assets. Sub-standard assets are those assets which have remained NPA for a period of 12 months.

  • NPA refers to loans or advances that are in default or are in arrears for a certain period of time.

  • Sub-standard assets are those assets which have remained NPA for a period of 12 months.

  • These assets have a high risk of becoming bad debts and may require provisioning by the bank.

  • Examples of sub-standard assets include loans that have not been repaid for ...read more

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Q8. What do you know about ICICI?

Ans.

ICICI is a leading private sector bank in India.

  • ICICI Bank was founded in 1994 and is headquartered in Mumbai.

  • It offers a wide range of banking and financial services to individuals and businesses.

  • ICICI Bank has a strong presence in India with over 5,000 branches and 15,000 ATMs.

  • It also has a presence in 17 other countries.

  • ICICI Bank is known for its innovative products and services such as internet banking, mobile banking, and digital wallets.

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Q9. What is CIBIL ?

Ans.

CIBIL is a credit information company that maintains credit records of individuals and companies.

  • CIBIL stands for Credit Information Bureau (India) Limited.

  • It was established in 2000 and is headquartered in Mumbai, India.

  • CIBIL collects credit information from various sources such as banks, financial institutions, and credit card companies.

  • This information is used to create credit reports and credit scores for individuals and companies.

  • Lenders use CIBIL reports and scores to e...read more

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Q10. 1 . What is the entry that bank will pass for deposits received?

Ans.

The bank will pass a journal entry to record deposits received.

  • Debit the bank account for the total amount of deposits received

  • Credit the customer's account for the same amount

  • Example: Debit Bank Account $10,000, Credit Customer Account $10,000

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Q11. why icici relationship bw core branch and banking sector strenghts and weakness project explanation qs on project

Ans.

ICICI is a leading bank in India known for its strong relationship between core branches and the banking sector.

  • ICICI Bank has a wide network of core branches across India, providing easy access to banking services for customers.

  • The bank has a strong presence in the banking sector, offering a wide range of financial products and services.

  • Strengths include efficient customer service, innovative digital banking solutions, and a strong brand reputation.

  • Weaknesses may include hig...read more

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Q12. What is Tratejise you use to get the emi

Ans.

To get the EMI, I use a strategic approach that involves thorough financial analysis and negotiation with lenders.

  • Conduct a comprehensive financial analysis to determine the maximum affordable EMI

  • Research and compare different lenders to find the best interest rates and terms

  • Negotiate with lenders to secure lower interest rates or longer repayment periods

  • Consider the impact of EMI on overall financial goals and budget

  • Ensure timely payment of EMIs to maintain a good credit sco...read more

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Q13. Full form of ICICI bank

Ans.

ICICI Bank stands for Industrial Credit and Investment Corporation of India Bank.

  • ICICI Bank is one of the largest private sector banks in India.

  • It was founded in 1994 and is headquartered in Mumbai.

  • ICICI Bank offers a wide range of banking and financial services to its customers.

  • The bank operates through a network of branches and ATMs across the country.

  • ICICI Bank is known for its innovative products and digital banking solutions.

  • It provides services like savings accounts, lo...read more

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Q14. How you can manipulate anyone to purchase ICICI Bank card

Ans.

By highlighting the benefits and features of ICICI Bank card, building trust with the customer, and offering personalized solutions.

  • Highlight the benefits and features of ICICI Bank card such as cashback offers, rewards points, and exclusive discounts.

  • Build trust with the customer by providing transparent information about the card's terms and conditions, security features, and customer support.

  • Offer personalized solutions based on the customer's needs and preferences, such a...read more

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Q15. What is credit management

Ans.

Credit management involves managing the credit given to customers to ensure timely payment and minimize bad debt losses.

  • It involves setting credit policies and procedures

  • Evaluating the creditworthiness of customers

  • Establishing credit limits and terms

  • Monitoring and collecting payments

  • Minimizing bad debt losses through effective credit control

  • Examples include credit card companies, banks, and businesses extending credit to customers

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Q16. What are the Documents required for death claim

Ans.

Documents required for death claim include death certificate, claim form, policy document, ID proof, and nominee details.

  • Death certificate

  • Claim form

  • Policy document

  • ID proof

  • Nominee details

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Q17. Do you have any banking knowledge

Ans.

Yes, I have a strong understanding of banking principles and practices.

  • I have a Bachelor's degree in Finance

  • I have worked in the banking industry for 5 years

  • I am familiar with financial products and services such as loans, savings accounts, and investments

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Q18. How good is your financials knowledge?

Ans.

I have a strong understanding of financial concepts and experience in financial analysis.

  • I have a degree in finance and have completed courses in financial management.

  • I have experience in budgeting, forecasting, and financial reporting.

  • I have analyzed financial statements and made recommendations for improving financial performance.

  • I am familiar with financial ratios and key performance indicators.

  • I have experience in financial modeling and using financial software such as Ex...read more

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Q19. What is repossession? what is the process of repossession?

Ans.

Repossession is the legal process of taking back property from a borrower who has not met the terms of their loan agreement.

  • Repossession typically occurs when a borrower fails to make payments on a loan secured by the property, such as a car or house.

  • The lender or creditor can take possession of the property to recover the amount owed.

  • The process of repossession varies depending on the type of property and the laws of the jurisdiction.

  • Repossession may involve sending notices ...read more

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Q20. Tell me what you know about Banking?

Ans.

Banking involves financial transactions, loans, investments, and services provided by financial institutions.

  • Banking involves accepting deposits from customers and providing them with loans.

  • Banks also offer various financial services such as wealth management, investment advice, and insurance products.

  • Banking institutions play a crucial role in the economy by facilitating the flow of money and credit.

  • Regulatory bodies oversee the banking industry to ensure stability and prote...read more

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Q21. Tell me about financial markets ?

Ans.

Financial markets are platforms where buyers and sellers trade financial assets such as stocks, bonds, currencies, and commodities.

  • Financial markets facilitate the buying and selling of financial assets.

  • They provide liquidity and price discovery for assets.

  • Examples include stock markets, bond markets, foreign exchange markets, and commodity markets.

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Q22. What we do in sales and how to do?

Ans.

Sales involves identifying and meeting customer needs through product or service offerings.

  • Understand customer needs and preferences

  • Communicate product benefits effectively

  • Build relationships with customers

  • Negotiate and close deals

  • Provide excellent customer service

  • Analyze sales data to identify trends and opportunities

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Q23. How you will engage your client ?

Ans.

I will engage my client by actively listening to their needs, providing personalized solutions, and building a strong rapport.

  • Actively listen to the client's needs and concerns

  • Provide personalized solutions tailored to the client's specific requirements

  • Build a strong rapport and establish trust with the client

  • Regularly follow up with the client to ensure satisfaction and address any issues

  • Offer additional support and resources as needed

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Q24. Do you know how to sell products

Ans.

Yes, I have experience in selling products and have a proven track record of meeting sales targets.

  • I have previous experience working in sales roles where I successfully sold products to customers.

  • I am familiar with various sales techniques such as upselling, cross-selling, and consultative selling.

  • I have consistently met or exceeded sales targets in my previous roles.

  • I am skilled in building relationships with customers to understand their needs and provide solutions.

  • I am co...read more

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Q25. How you will do sales

Ans.

I will do sales by identifying potential customers, building relationships, and providing excellent customer service.

  • Identify potential customers through market research and networking

  • Build relationships with customers through regular communication and follow-up

  • Provide excellent customer service by addressing their needs and concerns

  • Offer promotions and discounts to incentivize purchases

  • Track sales data and adjust strategies accordingly

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Q26. What do you know about banking

Ans.

Banking involves financial services such as deposits, loans, investments, and transactions.

  • Banking involves accepting deposits from customers and providing loans to individuals and businesses.

  • Banks also offer various financial services such as investment products, credit cards, and insurance.

  • Banking transactions include activities like transferring money, paying bills, and managing accounts.

  • Banks play a crucial role in the economy by facilitating the flow of money and providi...read more

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Q27. How will you do audit of loans

Ans.

I will conduct a thorough review of loan documents and financial records to ensure compliance with regulations and policies.

  • Review loan applications and supporting documents

  • Verify borrower information and credit history

  • Check loan terms and conditions for accuracy and completeness

  • Examine financial statements and credit reports

  • Ensure compliance with regulatory requirements

  • Identify and report any discrepancies or irregularities

  • Provide recommendations for improvement

  • Maintain accu...read more

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Q28. Share price of ICICI bank

Ans.

As of [date], the share price of ICICI bank is [price].

  • ICICI bank is listed on both the Bombay Stock Exchange and the National Stock Exchange of India.

  • The share price can fluctuate based on various factors such as market conditions, company performance, and economic indicators.

  • As of [date], the share price of ICICI bank was [price].

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Q29. What is concurrent audit?

Ans.

Concurrent audit is a real-time examination of financial transactions to ensure accuracy and compliance.

  • Concurrent audit is conducted simultaneously with the ongoing operations of a business.

  • It helps in identifying errors and frauds in real-time, reducing the risk of financial loss.

  • It ensures compliance with legal and regulatory requirements.

  • Examples of concurrent audit include auditing of cash transactions, inventory management, and payroll processing.

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Q30. Show Me How to sell the flag

Ans.

Selling the flag involves highlighting its symbolic value, quality materials, and patriotic significance.

  • Emphasize the flag's symbolism as a representation of national pride and unity

  • Highlight the quality materials used in the flag's construction, such as durable fabric and vibrant colors

  • Connect emotionally with customers by sharing stories or facts about the flag's history or significance

  • Offer special promotions or discounts for purchasing multiple flags or flag-related prod...read more

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Q31. What is Financial Inclusion?

Ans.

Financial inclusion refers to the availability and accessibility of financial services to all individuals and businesses, especially those in underserved or marginalized communities.

  • Financial inclusion aims to provide access to banking services, credit, insurance, and other financial products to those who are traditionally excluded from the formal financial system.

  • It helps in reducing poverty, promoting economic growth, and fostering social inclusion.

  • Examples include microfin...read more

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Q32. Explain debt equity ratio?

Ans.

Debt equity ratio is a financial ratio that measures the proportion of debt and equity used to finance a company's assets.

  • Debt equity ratio is calculated by dividing total debt by total equity.

  • It indicates the amount of financial leverage a company has.

  • A high debt equity ratio means the company is relying more on debt to finance its assets.

  • A low debt equity ratio means the company is relying more on equity to finance its assets.

  • Investors use debt equity ratio to assess a comp...read more

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Q33. Are ready for relocation

Ans.

Yes, I am open to relocation for the right opportunity.

  • I am willing to relocate for career growth and development

  • I have relocated in the past for work and have experience adapting to new environments

  • I understand that relocation may be necessary for advancement in my career

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Q34. Tell me about banking products

Ans.

Banking products refer to financial services offered by banks to customers, such as savings accounts, loans, credit cards, and investment products.

  • Savings accounts: Allow customers to deposit money and earn interest

  • Loans: Provide funds to customers with repayment terms

  • Credit cards: Allow customers to make purchases on credit

  • Investment products: Offer opportunities to grow wealth through various financial instruments

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Q35. How to sell this product

Ans.

To sell this product, highlight its unique features, demonstrate its benefits, create a sense of urgency, and offer incentives.

  • Highlight the unique features of the product such as its quality, durability, or innovative design.

  • Demonstrate the benefits of the product to the customer, showing how it can solve their problems or improve their life.

  • Create a sense of urgency by emphasizing limited stock or time-limited offers.

  • Offer incentives such as discounts, freebies, or extended...read more

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Q36. What is MPBF ?

Ans.

MPBF stands for Maximum Permissible Bank Finance. It is the maximum amount of loan that a bank can provide to a borrower based on their working capital requirements.

  • MPBF is calculated based on the borrower's working capital cycle, which includes factors like raw material requirements, production cycle, and sales cycle.

  • It helps determine the maximum amount of loan a borrower can avail from a bank to meet their working capital needs.

  • MPBF is crucial for businesses to ensure they...read more

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Q37. Can you do sales?

Ans.

Yes, I have experience in sales and have consistently met or exceeded sales targets.

  • I have X years of experience in sales roles.

  • I have a proven track record of meeting or exceeding sales targets.

  • I am skilled in building relationships with customers and closing deals efficiently.

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Q38. tell the formula of DSCR

Ans.

DSCR formula is used to measure the ability of a company to pay its debts.

  • DSCR stands for Debt Service Coverage Ratio

  • Formula: DSCR = Net Operating Income / Total Debt Service

  • A DSCR of 1 or higher indicates that the company is generating enough income to cover its debt obligations

  • A DSCR of less than 1 indicates that the company may have difficulty paying its debts

  • Lenders typically require a DSCR of at least 1.25 before approving a loan

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Q39. Preferable location?

Ans.

I am open to any location that offers growth opportunities and a challenging work environment.

  • I am willing to relocate if required

  • I am looking for a location that offers a good work-life balance

  • I prefer a location that has a diverse and inclusive work culture

  • I am open to both urban and rural locations

  • I am looking for a location that has good transportation facilities

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Q40. Other types of loans

Ans.

Other types of loans include personal loans, student loans, and business loans.

  • Personal loans are unsecured loans that can be used for any purpose.

  • Student loans are specifically designed to help students pay for education expenses.

  • Business loans are used to finance business operations or start-ups.

  • Other types of loans include secured loans, payday loans, and installment loans.

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Q41. What is kyc and aml

Ans.

KYC stands for Know Your Customer and AML stands for Anti-Money Laundering.

  • KYC is the process of verifying the identity of a customer before providing them with a service.

  • AML is the set of laws, regulations, and procedures that financial institutions must follow to prevent money laundering.

  • KYC and AML are important in preventing financial crimes such as fraud, terrorism financing, and money laundering.

  • Examples of KYC include verifying a customer's identity through government-...read more

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Q42. How to sell a pen

Ans.

Highlight the unique features of the pen and demonstrate its value to the customer.

  • Start by showcasing the pen's sleek design and comfortable grip.

  • Highlight the pen's smooth writing experience and long-lasting ink.

  • Emphasize any special features like a built-in stylus or personalized engraving options.

  • Create a sense of urgency by mentioning limited stock or a special promotion.

  • Offer a trial period or money-back guarantee to build trust with the customer.

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Q43. PI With ZH and Panel of RH

Ans.

The question is about Performance Improvement with Zero Harm and a Panel of Risk Management.

  • Discuss strategies for improving performance while maintaining zero harm to individuals and the organization.

  • Explain how you would involve a panel of risk management in identifying and mitigating potential risks.

  • Provide examples of successful performance improvement initiatives that prioritized safety and risk management.

  • Highlight the importance of collaboration between different depar...read more

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Q44. Why banking sector

Ans.

I am passionate about finance and enjoy working with numbers and helping clients achieve their financial goals.

  • I have always been interested in finance and economics

  • I enjoy working with numbers and analyzing financial data

  • I find satisfaction in helping clients manage their finances and achieve their financial goals

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Q45. What is sarfaesi

Ans.

SARFAESI stands for Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interest Act.

  • SARFAESI Act allows banks and financial institutions to auction residential or commercial properties when borrowers default on loan payments.

  • It provides a faster mechanism for recovery of non-performing assets without court intervention.

  • The Act empowers banks to take possession of the secured assets and sell them without the intervention of the court.

  • SARFAESI Act...read more

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Q46. Why sales

Ans.

Sales is the backbone of any business and I am passionate about driving revenue growth through effective sales strategies.

  • Sales is crucial for the success of any business

  • I enjoy the challenge of meeting and exceeding sales targets

  • I have a natural ability to build relationships with clients and understand their needs

  • I am constantly learning and adapting to new sales techniques and technologies

  • Sales provides a sense of accomplishment and satisfaction when goals are achieved

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